Big Telco’s fury over FCC plan to infuse telecoms policy with facts
I'll be at the Studio City branch of the LA Public Library on Monday, November 13 at 1830hPT to launch my new novel, The Lost Cause. There'll be a reading, a talk, a surprise guest (!!) and a signing, with books on sale. Tell your friends! Come on down!
Reality has a distinct anti-conservative bias, but conservatives have an answer: when the facts don't support your policies, just get different facts. Who needs evidence-based policy when you can have policy-based evidence?
Take gun violence. Conservatives tell us that "an armed society is a polite society," which means that the more guns you have, the less gun violence you'll experience. To prevent reality from unfairly staining this pristine ideological mind-palace with facts, conservatives passed the Dickey Amendment, which had the effect of banning the CDC from gathering stats on American gun-violence. No stats, no violence!
https://en.wikipedia.org/wiki/Dickey_Amendment
Policy-based evidence is at the core of so many cherished conservative beliefs, like the idea that queer people (and not youth pastors) are responsible for the sexual abuse of children, or the idea that minimum wages (and not monopolies) decrease jobs, or the idea that socialized medicine (and not private equity) leads to death panels:
https://pluralistic.net/2023/04/26/death-panels/#what-the-heck-is-going-on-with-CMS
The Biden administration features a sizable cohort of effective regulators, whose job is to gather evidence and then make policy from it:
https://pluralistic.net/2023/10/23/getting-stuff-done/#praxis
Fortunately for conservatives, not every Biden agency is led by competent, honest brokers – the finance wing of the Dems got to foist some of their most ghoulish members upon the American people, including a no-fooling cheerleader for mass foreclosure:
https://pluralistic.net/2023/03/06/personnel-are-policy/#janice-eberly
And these same DINOs reached across the aisle to work with Republicans to keep some of the most competent, principled agency leaders from being seated, like the remarkable Gigi Sohn, targeted by a homophobic smear campaign funded by the telco industry, who feared her presence on the FCC:
https://pluralistic.net/2023/03/19/culture-war-bullshit-stole-your-broadband/
The telcos are old hands at this stuff. Long before the gun control debates, Ma Bell had figured out that a monopoly over Americans' telecoms was a license to print money, and they set to corrupting agencies from the FCC to the DoJ:
https://pluralistic.net/2021/11/14/jam-to-day/
Reality has a vicious anti-telco bias. Think of Net Neutrality, the idea that if you pay an ISP for internet service, they should make a best effort to deliver the data you request, rather than deliberately slowing down your connection in the hopes that you'll seek out data from the company's preferred partners, who've paid a bribe for "premium delivery."
This shouldn't even be up for debate. The idea that your ISP should prioritize its preferred data over your preferred data is as absurd as the idea that a taxi-driver should slow down your rides to any pizzeria except Domino's, which has paid it for "premium service." If your cabbie circled the block twice every time you asked for a ride to Massimo's Pizza, you'd be rightly pissed – and the cab company would be fined.
Back when Ajit Pai was Trump's FCC chairman, he made killing Net Neutrality his top priority. But regulators aren't allowed to act without evidence, so Pai had to seek out as much policy-based evidence as he could. To that end, Pai allowed millions of obviously fake comments to be entered into the docket (comments from dead people, one million comments from @pornhub.com address, comments from sitting Senators who disavowed them, etc). Then Pai actively – and illegally – obstructed the NY Attorney General's investigation into the fraud:
https://pluralistic.net/2021/05/06/boogeration/#pais-lies
The pursuit of policy-based evidence is greatly aided by the absence of real evidence. If you're gonna fill the docket with made-up nonsense, it helps if there's no truthful stuff in there to get in the way. To that end, the FCC has systematically avoided collecting data on American broadband delivery, collecting as little objective data as possible:
https://pluralistic.net/2020/05/26/pandemic-profiteers/#flying-blind
This willful ignorance was a huge boon to the telcos, who demanded billions in fed subsidies for "underserved areas" and then just blew it on anything they felt like – like the $45 billion of public money they wasted on obsolete copper wiring for rural "broadband" expansion under Trump:
https://pluralistic.net/2022/02/27/all-broadband-politics-are-local/
Like other cherished conservative delusions, the unsupportable fantasy that private industry is better at rolling out broadband is hugely consequential. Before the pandemic, this meant that America – the birthplace of the internet – had the slowest, most expensive internet service of any G8 country. During the lockdown, broadband deserts meant that millions of poor and rural Americans were cut off from employment, education, health care and family:
https://pluralistic.net/2021/02/12/ajit-pai/#pai
Pai's response was to commit another $8 billion in public funds to broadband expansion, but without any idea of where the broadband deserts were – just handing more money over to monopoly telcos to spend as they see fit, with zero accountability:
https://pluralistic.net/2020/05/26/pandemic-profiteers/#flying-blind
All that changed after the 2020 election. Pai was removed from office (and immediately blocked me on Twitter) (oh, diddums), and his successor, Biden FCC chair Jessic Rosenworcel, started gathering evidence, soliciting your broadband complaints:
https://pluralistic.net/2021/03/23/parliament-of-landlords/#fcc
And even better, your broadband speed measurements:
https://pluralistic.net/2021/04/14/for-sale-green-indulgences/#fly-my-pretties
All that evidence spurred Congress to act. In 2021, Congress ordered the FCC to investigate and punish discrimination in internet service provision, "based on income level, race, ethnicity, color, religion, or national origin":
https://www.congress.gov/117/plaws/publ58/PLAW-117publ58.pdf
In other words, Congress ordered the FCC to crack down on "digital redlining." That's when historic patterns of underinvestment in majority Black neighborhoods and other underserved communities create broadband deserts, where internet service is slower and more expensive than service literally across the street:
https://pluralistic.net/2021/06/10/flicc/#digital-divide
FCC Chair Rosenworcel has published the agency's plan for fulfilling this obligation. It's pretty straightforward: they're going to collect data on pricing, speed and other key service factors, and punish companies that practice discrimination:
https://www.fcc.gov/document/preventing-digital-discrimination-broadband-internet-access
This has provoked howls of protests from the ISP cartel, their lobbying org, and their Republican pals on the FCC. Writing for Ars Technica, Jon Brodkin rounds up a selection of these objections:
https://arstechnica.com/tech-policy/2023/11/internet-providers-say-the-fcc-should-not-investigate-broadband-prices/
There's GOP FCC Commissioner Brendan Carr, with a Steve Bannon-seque condemnation of "the administrative state [taking] effective control of all Internet services and infrastructure in the US. He's especially pissed that the FCC is going to regulate big landlords who force all their tenants to get slow, expensive from ISPs who offer kickbacks to landlords:
https://www.fcc.gov/document/carr-opposes-bidens-internet-plan
The response from telco lobbyists NCTA is particularly, nakedly absurd: they demand that the FCC exempt price from consideration of whether an ISP is practicing discrimination, calling prices a "non-technical aspect of broadband service":
https://www.fcc.gov/ecfs/document/110897268295/1
I mean, sure – it's easy to prove that an ISP doesn't discriminate against customers if you don't ask how much they charge! "Sure, you live in a historically underserved neighborhood, but technically we'll give you a 100mb fiber connection, provided you give us $20m to install it."
This is a profoundly stupid demand, but that didn't stop the wireless lobbying org CTIA from chiming in with the same talking points, demanding that the FCC drop plans to collect data on "pricing, deposits, discounts, and data caps," evaluation of price is unnecessary in the competitive wireless marketplace":
https://www.fcc.gov/ecfs/document/1107735021925/1
Individual cartel members weighed in as well, with AT&T and Verizon threatening to sue over the rules, joined by yet another lobbying group, USTelecom:
https://www.fcc.gov/ecfs/document/1103655327582/1
The next step in this playbook is whipping up the low-information base by calling this "socialism" and mobilizing some of the worst-served, most-gouged people in America to shoot themselves in the face (again), to own the libs:
https://pluralistic.net/2022/12/15/useful-idiotsuseful-idiots/#unrequited-love
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2023/11/10/digital-redlining/#stop-confusing-the-issue-with-relevant-facts
Image:
Japanexperterna.se (modified)
https://www.flickr.com/photos/japanexperterna/15251188384/
CC BY-SA 2.0:
https://creativecommons.org/licenses/by-sa/2.0/
--
Mike Mozart (modified)
https://www.flickr.com/photos/jeepersmedia/14325839070/
https://www.flickr.com/photos/jeepersmedia/14325905568/
https://www.flickr.com/photos/jeepersmedia/14489390566/
www.ccPixs.com
https://www.flickr.com/photos/86530412@N02/8210762750/
CC BY 2.0
https://creativecommons.org/licenses/by/2.0/
137 notes
·
View notes
Anon wrote: Hi, I want to ask for perspective on my working method as I've been getting complaints about my "behaviors". I'm an XXTJ. A doctor, confident in his expertise with great experience. I'm respected for my competency. I work in a big hospital where I'm well paid by the patients that want my service. This job is suitable for me because I can be professional without bringing up personal life. Being a senior doctor, I see myself as someone who has well-established working method and ethics.
But when I told my nurse so, she refuted, which took me by surprise & ruffled my feathers. She said that I was good as a health worker but bad as a doctor! Going further she explained that my way of never explaining anything to the patients whenever I give patients prescription is condescending, evoking insecurity & worries to them.
She went further by saying that some patients who had to visit my room said I was their last choice as they were afraid of me, & even reminded me of those who stopped using my service half-way to shift to another doctor who was better at “soothing them”. She dared to compare me with other potentially more incompetent doctors that could be only a “better” doctor due to her subjective, personal feelings ‘fueled’ judgments. “Some explanations should be fine, but you didn’t even bother” - she said.
Why would I have to explain about medicine to people who have zero knowledge on that? Wouldn’t their further questions be stupid irrational insecurities that they would project onto the ask? Why do I have to deal with that? They can’t heal themselves, so they find me. What you don’t know, you listen to authorities. I know what I’m doing, so listen to me. Don’t want to, don’t use my services. This has worked since I’ve been a doctor. I feel personally attacked because a nurse who doesn’t have expertise on medicine dares to comment on my ethics, her status doesn’t grant her authority to say that freely.
[addendum] I feel personally attacked because a nurse who doesn’t have expertise on medicine dares to comment on my ethics, her status doesn’t grant her authority to say that freely. But then, as she dared to comment on my pride, I went further by asking colleagues I respect about my method to prove her wrong. Disappointingly, some gave similar comments with the nurse. What would explaining things patients don't understand contribute to my working life, be It either productivity or moral obligations? Thank you.
-------------------------
I get more questions than I have time to answer, so I have to be selective, and I usually reject ones like yours. Among the many factors I examine to determine whether it is worth my time to respond, one of the most important is the person has to display a genuine motivation to realize more of their positive potential.
You not only don't display such motivation, you seem to be actively searching for excuses to avoid change. You even brag about doing the same thing for years, without realizing that it actually indicates an unhealthy resistance to improvement and progress.
Against my better judgment, I chose to respond, not because I believe it will benefit you, but because I feel for the people around you. If there is even a small chance that something I say can lead you to reduce the suffering/harm done to the people who experience your "behavior", my ethics requires me to take the chance.
One of the best ways to get the "perspective" you are after is to actively make the effort to see yourself through the eyes of others, by being open to their feedback and criticism. The nurse has helpfully provided some perspective for you without getting very nasty about it, but you have chosen to discredit her in a childish act of shooting the messenger, just because your feelings got hurt. If I end up agreeing with her, will you shoot me as well?
It seems the main issue underlying your predicament is you suffer from extremely low self-awareness. An important aspect of self-awareness is being able to perceive and evaluate yourself accurately and objectively. The feedback you have received, now from multiple people in agreement about the facts, indicates that there is a huge discrepancy between how you see yourself and how others see you. This is almost always a sign of a deeper psychological issue.
The degree to which you lack self-awareness is troubling because it is akin to blindness. You live in your own little bubble of distorted reality and your self-concept is built upon false/problematic beliefs. In this aspect, I do feel for you, because I know it is painful to be blindsided and experience a break in the protective bubble you have carefully curated for yourself. I think the evidence speaks for itself, if you can manage to be objective about it:
You believe you do no wrong despite the fact that you have to rationalize away a pattern of patients literally fleeing from you.
You believe you are competent despite the fact that you have no understanding of the mental health of your patients and the major impact it has on the maintenance of their physical health.
You believe you are ethical despite the fact that you celebrate a cold and detached attitude that discourages patients from fully entrusting themselves to your "care".
You believe you "keep the personal to yourself" without fail despite the fact that your personality flaws are obvious to many people and produce negative social consequences.
You believe the nurse is being "subjective" despite the fact that, in a classic case of projection, you are the one who has repeatedly exhibited a refusal to acknowledge any perspective but your own.
You believe the nurse is only speaking from "feelings" despite the fact that she is relaying actual details of what has transpired among your patients.
You believe the nurse is unqualified to speak despite the fact that her job places her in an excellent position to objectively observe and understand your relationship with your patients.
You believe the nurse doesn't know anything despite the fact that the manner in which you reacted to being criticized only proved that every word of her critique is true - a testament to her people-reading skills.
You believe you have integrity despite the fact that you harbor biases and prejudices against people based on outdated notions of social superiority. The condescending manner in which you speak about your patients and especially about the nurse, who is your colleague and your equal as a fellow human being, should evoke moral revulsion in anyone with a proper moral conscience.
If you don't know your exact type, the first thing you ought to do is figure it out before contacting me, otherwise, you might have trouble understanding what I say about function development. You exhibit many of the common manifestations of unhealthy Te-Fi including:
insensitivity
egotism
small-mindedness
arrogance
pridefulness
condescension
pompousness
willful ignorance about the experiences of others (that deters anyone from speaking the truth and bursting one's bubble)
The remedy to Te-Fi misuse requires self-development. Restore proper balance between the functions through learning how to use them more appropriately. In your case, there should be a particular focus on learning and nurturing genuine humility, objectivity, empathy, and compassion. Consult previous posts about these development issues in TJs.
Ideally, medicine is supposed to be a noble helping profession, but reality tends to fall short of the ideal. Unfortunately, because of its imperfect reward system, the field sometimes attracts the wrong kinds of people, i.e., people who don't actually possess a strong motivation to be of help and service to others. I don't believe you are a terrible or evil person. I believe that you believe you have done your best to be a good doctor. However, you seem to be lacking the one fundamental quality that all members of a helping profession should possess: empathy. It is unclear as to why you lack empathy. This is something you need to reflect on and figure out for the sake of your own personal growth.
Reeducate yourself about what it means to be a good doctor. Your idea of what makes a good doctor is remarkably narrow and self-serving in only including your own perceived strengths yet conveniently excluding everything related to the personality weaknesses you don't want to acknowledge, especially with regard to Fi. You glorify the idea of core competency when it is really just the basic/minimal requirement of the profession. A truly "good" doctor must meet many more criteria than that.
Like many people with ego development issues, you conflate the two separate and distinct concepts of "smart" (i.e. knowledge) versus "good" (i.e. values), which means you don't really understand what it means to be moral or ethical. To be a moral person is, first and foremost, to CARE. Care arises from a willingness to feel and an openness to understanding how people feel. But you treat feelings as a burden and something to be avoided, even derided, because you really only care about benefiting yourself. In the absence of care, your own desires will always conflict with others', which renders you incapable of fully understanding what another person needs for health and well-being. Until you can remedy this, perhaps you are better suited to positions in the medical field that don't require you to interact with vulnerable people on a regular basis, i.e., positions that make good use of your intellectual skills but do not require good people skills as well.
20 notes
·
View notes