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quirkymarshmallows93 · 11 months

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The westernization of Poland as exemplified by flagship fast food restaurants

Hi everyone! It's time for a full-on blog post, I'm talking paragraphs and shit. This will be another then and now comparison post, also set in Warsaw, Poland, now with multiple sections.

The First McDonald's

On June 17, 1992, McDonald's opened its doors for the first time on Polish soil. That day, the taste buds of 45,000 Varsovians would discover the hyperstimulative combination of the Big Mac, French fries, and fountain Coca-Cola, the American counterpart of a traditional meal of kotlet mielony (frikadelle), ziemniaczki (potatoes), and kompot (homemade juice). At 8 AM, the ribbon was cut by Jacek Kuroń, the Minister of Labor and Social Policy, who was asked to be present in exchange for a donation from the company to the impoverished children of Poland. Also in attendance were cultural figures such as the coach of the Polish soccer team, Kazimierz Górski, and poet Agnieszka Osiecka. The opening and the fanfare surrounding it was as much a celebration of Polish culture as American culture. The building which housed the restaurant was located on the facade of the Sezam department store, a staple of the communist era, providing a juxtaposition of life in the Soviet Bloc and in the West.

Above is the restaurant the day of its opening, and below is the modernist building shortly before being demolished and after its shuttering in 2014.

The location of the fast food joint is at the corner of Świętokrzyska and Marszałkowska streets, two main thoroughfares in midtown Warsaw. Following the closure of the seminal McDonald's, a new restaurant was opened just slightly east of its forebearer. Below is a comparison of the locations, with the emblematic Palace of Culture and Learning in the background of both photos, the latter photo being taken in May 2023.

The department store was replaced by an L-shaped high rise building visible to the right of the present-day McDonald's, with Sezam still occupying the ground floors. The replacement McDonald's is not as grandiose as the original; however, these days one can walk several hundred meters in any direction and come across another one of the company's franchises, which now number 517 in Poland.

The Stillborn Taco Bell

A while back I posted photos from the 90s of an ultra-rare combination Pizza Hut/Taco Bell/KFC restaurant in the center of Poland's capital. These are likely the only images, on the surface web at least, of the lone Taco Bell which operated for merely a few months in the country, according to PortalSpozywczy.pl. Evidently, the chain's offering didn't quite align with the market's tastes. Still, memories of the restaurant's presence live on online, with a dormant Facebook group pleading for its return to Poland. A Reddit post links to an article about Taco Bell's unsuccessful entry into Central Europe, with commenters reasoning that currency exchange rates in a nascent free market economy made fast food a luxury for consumers, and that the Polish customer simply deemed Tex-Mex adjacent food too exotic, especially when compared to the already unfamiliar offerings of hamburgers, pizza, and fried chicken by competitors.

While visiting the city for a few days, I decided to photograph the site to contrast between 30 years ago and now, as I did with the site of the first McDonald's. Below on the left is the restaurant pictured in 1993, while in the center, the site in 2023. I tried to take the photo on the right from the same vantage point as the 90s image, but the frame isn't quite identical since the lens of my iPhone SE camera doesn't have as wide of an angle. Also, it appears that the restaurants’ signs have been moved back, rendering them not visible from where the photographer was standing in 1993.

Below on the left is the second of the two rare photos, showing the northwest corner of the building. On the right is my recreation.

For some context, the restaurants only occupy the ground floor of the building. It was built as one of Warsaw's handful of pavilions, which were meant to showcase cultural exhibits and provide a space for various expositions. Built in 1968, the complex bears the name "Zodiak", and remains a venue for architectural exhibitions and events, itself a post-war modernist structure. The astrological theme is currently slightly subdued, as the original pavilion featured a neon map of constellations on the building's facade, and a cosmic-inspired mosaic, which was replicated in the renovated building as pictured below.

Back to the fast food chains. The most obvious difference is the erasure of the Pizza Hut and its replacement with a Starbucks café. The pizzeria was relegated away from the street and toward the interior of the block. Gone are the branded trash cans and tiled enclosures, which were cleared to make way for Starbucks' tables and umbrellas. It's clear that Pizza Hut was running the show here thirty years ago, having prime frontage and dominant branding in the complex. Burger King has also invaded Yum! Brands' former fort, now nestled between the still-strong KFC and the Pizza Hut that let itself go. Today, just like thirty years ago, this site is still an example of an old order public institution, here an exhibition space for architecture and design, coexisting side by side with iconic American foodservice brands.

Communism to Capitalism: the Failed Attempt to Convert a Socialist-Nationalist Symbol into an Outpost of America's Largest Export

A similarly famous pavilion to Zodiak in the capital is the nearby Cepelia, which was constructed in 1966 to house a gift shop with the purpose of "solidify[ing] the rural identity of [Poland as] a socialist nation." That's a tall order for patterned mugs, kitchen towels, and woven baskets, but the store was a staple of Warsaw until May 2019, when it closed as a result of the building being sold. The ownership of the building was privatized following the creation of the Third Republic in 1989, and the company which owned the pavilion had been in a state of bankruptcy ever since, while the company which operated the store became the spiritual successor to the brand Cepelia in a schism of sorts, still profitably in charge. Before the closure even took place, McDonald's proposed the construction of a new restaurant in honor of the original vision of Cepelia's architect, Zygmunt Stępiński, after the land's change of hands to a new developer. The fast food giant went as far as saying that the design would go beyond this dream, because building technology had advanced between 1966 and the modern day in such a way that even more remarkable architectural features could be added. However, in 2022, it was announced that the redevelopment into a McDonald's would not take place at the request of the Masovian voivodeship's historical commission. The future of the pavilion remains unclear; meanwhile, McDonald's has not had a true flagship location in Poland since 2014.

Above, from left to right: Cepelia pictured in 1971 in the evening, Cepelia pictured in 2019 with its architectural elements obscured by advertising, and a rendering of the McDonald's which was to replace the pavilion while replicating its original distinguished design.

Fast Food Ephemera: Taco Bell's Free Drink Coupon

Back to Taco Bell. While researching more about its Polish presence, I found a photo of a coupon for a free medium drink with the purchase of any combo posted by a Reddit user.

I figured I could exclude it from this deep dive into the world of Polish fast food, as it didn't add much value to the analysis. That is, until I looked at the bottom of the coupon and noticed its expiration was at the end of March 1997. This shattered my view of the world, to put it hyperbolically. It was my understanding that Taco Bell was only around for a few months in 1993! This is the historical consensus at least. The only explanation for this could be that the coupon was simply valid for a few years instead of the standard few months, as the chain saw a bright future ahead for itself in Poland. Also, since we're here already, it's interesting that, at least in this promotional material, the brand emphasized its vegetarian offering, perhaps since all of its competitors served beef or chicken as their core products. This is the only piece of ephemera I could find online for Taco Bell's Polish presence, but the failure of Taco Bell in the 90s reminded me of the double failure of Dunkin' Donuts (now just Dunkin') in Poland. Buckle in for some more franchise lore.

Dunkin' Pączki?

The coffee chain operated in Poland not only from 1996 to 2002, but also from 2015 to 2018, when the company attempted to reenter the market. When searching for traces online of the company's first presence in the country, I could not find a single photo of a Dunkin' Donuts branch, but something arguably more interesting: a dormant Blogspot blog devoted to a similar mission as this post. Its author posted four entries, all in 2006, and one of them was of ephemera from 1999 that advertised DD's offerings.

Clockwise, from the top right, we have three pamphlets side by side advertising the chain's seven locations in the city of Warsaw, a brochure featuring photos and detailed descriptions of the product offering, complete with pronunciation tips; a flyer which brags that because the donuts are made with vegetable oil and not butter, they contain 40% fewer calories compared to traditional Polish pączki (quite bold of them); and an ad showcasing frozen coffee through iconic 90s graphic design. 14 years after closing its doors in Poland, Dunkin' Donuts came back, making the same mistakes, so I've included below a photo of a storefront with signage proclaiming its grand opening for August 11, 2016, in the city of Łódź, and below it a tweet from the company's Twitter account, stating, "We're coming back, and for good this time! :)" Foreshadowing at its finest.

My take is that Dunkin' Donuts did not have the correct marketing approach when coming to Poland. In other European countries, the chain was able to succeed despite, or likely because of, its emphasis on donuts, since in those cultures, there was room for a novel pastry, and the rest of the shop's offerings - coffee and sandwiches, mainly - could complement the American-style donut. Dunkin' begged Poles to understand that their pastries are unique, but we just saw them as shitty pączki. When the core item, already disliked by the average consumer, is in the place's name, it's no surprise that the rest of the product range didn't catch on and that customers weren't coming in. Perhaps if Dunkin' makes another comeback sans-donuts, it may be more fruitful given the company's shift to a "beverage-led" strategy in recent years. As they say, third time's a charm.

Conclusion

Thank you for reading! I'd like to acknowledge that this shit took me literal hours to conceive of, research, do my own field work for, write, edit, and publish. I was almost late to my great aunt's apartment for dinner because I took those pictures of the old Taco Bell! I know my worth, and what I'll say is that this quality content that you bitches get for free on here should be behind a $500 paywall on ScienceDirect, I'm just so philanthropic I could cry. Now give me my honorary history, marketing, and sociology PhDs. But seriously, I don't know which niche of the internet this sort of thing fits into, but that's the beauty of Tumblr and its randomness. For the most part, I'm just writing this for myself, to put my thoughts into words and try to make sense of capitalism and globalization.

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hussainalnowais12 · 4 months

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backpackerbackhome · 4 months

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hussainalnowais10 · 5 months

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hussainalnowais21 · 8 months

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garthglaz · 2 years

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jenifersohowe · 2 years

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my-chaos-studies · 1 year

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jan. 13, 2023

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business-setups · 1 day

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Factors Affecting International Business

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spanishexploration · 2 days

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Post 7: Business Contexts

Understanding Business Culture in Spain

For American businesspeople venturing into the Spanish market or collaborating with Spanish companies, understanding local business protocols and practices is crucial for integration. Spanish business culture, notable for blending traditional values and modern practices, presents unique qualities that American find quite distinct from their own.

Business Protocols and Practices

The Spanish value personal relationships and trust, which often precede formal business. The business environment in Spain can be quite formal, especially in initial interactions, and decisions tend to be made at the highest levels, although input from all levels is often encouraged.

Greeting Behaivors

Similarly to the United States, it is common in Spain for professionals to shake hands when greeting each other. However, when already acquainted Spaniards typically engage in a firndlier greeting, “Greeetings in Spain are an extensive ritual. You can expect to shake hands with everybody present, and only people who know each other kiss on both cheeks. You may notice that Spaniards are initially quite formal in business settings” (Janicke, 2024). This form of greeting is notably common outside of a professional environement.

Appropriate Conversation Topics

When meeting a business counterpart for the first time, discussions remain on general topics such as food, weather, sports, or music. It could be helpful to discuss one’s own culture as a good ice breaker. It is wise to avoid the topic of politics or making assumptions about Spanish regional identities.

Appearance

Appearnace matter in Spanish business culture, with a great emphasis placed on dressing classy and appropriately. Consequently, Spaniards expect to see proper business attire, “ As a rule of thumb, people like to look good in Spain, and this extends into the business sphere. The typical business dress code is classic with men and women wearing business suits with elegant accessories” (Esmerelda, 2023).

Potential Communication Challenges

There are a multitude of communication challenges in Spain, considering Americans have highly different views on how to conduct business. Specifically, Spanish culture is more relaxed about time compared to the punctual American approach. Meetings may start or end later than scheduled, which could be misinterpreted by Americans as unprofessional.

While many Spaniards speak English, laguage differences can lead to misunderstandings based on tone and emphasis. Learning basic Spanish helps alleviate language barriers and facilitate closer professional relationships.

Spaniards rely on implicit communication where gestures, tone, and context carry meaning, unlike the explicit communication style adopted by Americans, which takes a more literal shape.

Strategies for Managing Cross-Cultural Differences

As a U.S.-based manager with a new Spanish employee, I would consider a multifaceted ctartegy to properly support a new and adapting employee. The encouragement of relationship building experiences would help to socially integrate them at work. Compounded with the utilization of training and continuous learning to better adapt to cultural differences, expectations, and differing standards. Lastly, flexibility in work arrangements offers a more balanced approach and assists insetting realistic expectations and deadlines. Flexibility is very important and perceived as an accommodating gesture.

To conclude, by grasping a better understanding of Spanish culture, professionals can foster stronger, more effective international relationships. Additionally, the implementation of these strategies would ensure smoother integration for Spanish employees into the American workplace, leading to a more inclusive and protective environment.

Works Cited

Janicke, M. (2024). Business culture in Spain. Retrieved from https://www.expatica.com/es/working/employment-basics/business-culture-in-spain-102512/

Esmerelda, G. (2023). Everything you need to know about business culture in Spain. Retrieved from https://grupoesmeralda.com/en/blog/business-culture-in-spain-what-you-need-to-know.html

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