#customer is always right
Text
"The Customer is Usually Wrong." is a sketch comedy series about customer service and the eclectic customers. Only on CSB Television. Search for it on Rumble and YouTube.
#customer is always right#the customer is not always right#customer service#the customer is always wrong#the customer is usually wrong#the customer is always right#csbtv#csb television#sketch comedy#comedy video#comedy#funny videos
2 notes
·
View notes
Text
Harnessing Customer Feedback for Lasting Improvements
Customer feedback is one of the most valuable tools a business can have. It can help you understand what your customers want and need, identify areas where you can improve your products or services, and build stronger relationships with your customers.
In this blog post, we will discuss how to collect and use customer feedback to improve your business. We will cover the following topics:
· Why customer feedback is important
· How to collect customer feedback
· How to analyze customer feedback
· How to use customer feedback to improve your business
· Why Customer Feedback is Important
Customer feedback is important for a number of reasons. First, it can help you understand what your customers want and need. This information can be used to improve your products or services, make better marketing decisions, and create a more customer-centric business.
Second, customer feedback can help you identify areas where you can improve your business. For example, if you receive a lot of negative feedback about your customer service, you know that this is an area where you need to make some changes.
Third, customer feedback can help you build stronger relationships with your customers. When you take the time to listen to your customers and address their concerns, they are more likely to feel valued and appreciated. This can lead to increased loyalty and repeat business.
How to Collect Customer Feedback
There are a number of ways to collect customer feedback. Here are a few of the most common methods:
· Online surveys: Online surveys are a quick and easy way to collect feedback from a large number of customers. You can create surveys using a variety of online survey tools.
· In-store surveys: In-store surveys are a great way to get feedback from customers who have recently interacted with your business. You can hand out surveys at the checkout counter or ask customers to fill them out online.
· Phone surveys: Phone surveys can be a more personal way to collect feedback from customers. However, they can also be more time-consuming and expensive.
· Social media: Social media is a great way to collect feedback from customers who are already engaged with your brand. You can create polls, ask questions, and listen to customer comments.
· Customer interviews: Customer interviews are a great way to get in-depth feedback from customers. They can be conducted in person, over the phone, or via video chat.
How to Analyze Customer Feedback
Once you have collected customer feedback, you need to analyze it to identify trends and areas for improvement. Here are a few tips for analyzing customer feedback:
· Read through the feedback carefully: The first step is to read through all of the feedback carefully. This will help you get a sense of the overall sentiment of the feedback and identify any common themes.
· Categorize the feedback: Once you have read through the feedback, you can start to categorize it. This will help you to identify different types of feedback and make it easier to analyze.
· Look for trends: Once you have categorized the feedback, you can start to look for trends. This will help you to identify areas where you can improve your business.
· Prioritize the feedback: Not all feedback is created equal. Some feedback is more important than others. Prioritize the feedback so that you can focus on the most important areas for improvement.
How to Use Customer Feedback to Improve Your Business
Once you have analyzed the customer feedback, you need to use it to improve your business. Here are a few tips for using customer feedback:
· Make changes to your products or services: If the feedback indicates that there are problems with your products or services, you need to make changes to improve them.
· Make changes to your marketing campaigns: If the feedback indicates that there are problems with your marketing campaigns, you need to make changes to improve them.
· Make changes to your customer service: If the feedback indicates that there are problems with your customer service, you need to make changes to improve it.
Build relationships with your customers: Customer feedback can help you build stronger relationships with your customers. Make sure to thank customers for their feedback and let them know that you are listening to them.
2 notes
·
View notes
Text
Anyone know where the phrase "the customer is always right" comes from?
5 notes
·
View notes
Text
Unfortunately, the cx is always right…
1 note
·
View note
Text
0 notes
Text
I can't tell you what to like, but I can tell you that cussing out my employees makes you wrong no matter what the problem is.
0 notes
Text
Retail work is a struggle.
Customer called today, with the worst phone connection, after him repeating 3 times I heard the word carburetor, then a few more times, "carburetor kit chainsaw", so I'm my head I was like ok let's hit Google but I say to the customer one second I'll check our stock. I figure out what it is, we don't carry it, I tell the customer, we don't carry it, he asks if I even know what it is, I described it, and then he's obviously frustrated and asks where I he can get one, I mention another store and say maybe they have it.
He tells me I should get a different job, and hangs up. Sorry you wasted both our times calling the wrong store but at least be nice.
WTF!
This is why self check outs are a thing because customers treat people like shit.
After work today I went to bestbuy because I had a gift card in the mail, after 2 tills and 8 trys the new gift card wasn't working, I was thankful for the employee sticking through it and did not once even let an exasperated breath, it finally went through and I thanked the guy very much and we both apologized to each other for the trouble. I was getting worried it wouldn't work but in the end it did. If it hadn't I would have just went home without the item I bought but I wouldn't have got upset.
I don't want someone going home with a bad taste in their mouth or hating their job because of me.
1 note
·
View note
Text
Hey.
Kim teaching Harry how to skateboard and Harry teaching Kim how to roller skate.
Harry thinks he fucking sucks at first because Kim gets the hang of roller skating pretty quickly. As it turns out, skateboarding is a lot harder than roller skating.
I don’t know where I’m going with this. Um. Kim still prefers skateboarding because of the technical aspect and risk factor but he’s surprised he enjoys how chill roller skating is.
Harry enjoys skateboarding because a) time with Kim as a teacher and b) oh wow a challenge? Your physical instrument loves challenges. You will conquer this with the force of your—what do you mean this is more the centipede’s thing? Holy shit no wonder Kim’s so cool
#disco elysium#harry du bois#kim kitsuragi#anyway I got a cheap Walmart skateboard yesterday and I’m a little bit taken in right now#practiced just getting on the board and pushing forward for like 30 minutes and ended up sweating#confused at first before I remembered…#you know how you get super fucking tired after a long day of travel in the car or on the train and stuff#it’s because your body is always making micro adjustments to keep you in place#and skateboarding? it’s all about body control baby#skateboarding is hard man#be cool to have a custom made Dolores dei skateboard though imo
82 notes
·
View notes
Text
Something that's been on my mind a lot lately is that Jonathan went to Dracula's castle in the first place because of his job. He's going through all this shit and the entire time he is just. At work. Really adds to both the humor and the horror of the whole thing.
#probably been thinking about it bc i too am traveling for work#dracula daily#jonathan harker#personal#someone tell this man that the customer isnt always right
1K notes
·
View notes
Text
#lol#service workers#restaurant workers#workers rights#waitresses#the customer is always wrong#the customer is always right#waiters
28 notes
·
View notes
Text
The ultimate business goal: Customer satisfaction
Organizations strive for excellence, growth, and profitability. However, behind every successful venture lies a fundamental objective that surpasses all others — the pursuit of customer satisfaction. In this blog post, we will delve into the concept of customer satisfaction as the ultimate goal of businesses, exploring its significance, impact, and the strategies that can be employed to achieve it.
The Significance of Customer Satisfaction
Customer satisfaction is the cornerstone of a thriving business. It represents the level of contentment and fulfillment experienced by customers when interacting with a company’s products, services, and overall brand experience. Satisfied customers not only become loyal patrons but also serve as brand ambassadors, sharing their positive experiences and driving valuable word-of-mouth referrals. By prioritizing customer satisfaction, businesses can build lasting relationships, foster brand loyalty, and gain a competitive edge in the market.
Impact on Business Performance
Customer satisfaction plays a pivotal role in shaping a company’s overall performance and success. Satisfied customers are more likely to make repeat purchases, leading to increased sales and revenue. Furthermore, they tend to have higher average order values and are more receptive to upsells and cross-sells, contributing to enhanced profitability. Additionally, satisfied customers are less price-sensitive and more forgiving of occasional hiccups, allowing businesses to maintain a positive reputation and mitigate potential damage caused by minor setbacks.
Strategies for Achieving Customer Satisfaction
1. Understanding Customer Needs: Conducting thorough market research, gathering feedback, and engaging in active listening, businesses can gain valuable insights into their customers’ preferences, pain points, and expectations. This knowledge serves as the foundation for delivering personalized solutions that meet and exceed customer needs.
2. Exceptional Customer Service: Providing prompt, friendly, and efficient customer service is a key driver of satisfaction. Businesses must invest in training their employees to handle inquiries, complaints, and requests with empathy and professionalism, ensuring a positive customer experience at every touchpoint.
3. Consistent Product Quality: Consistency in delivering high-quality products or services is crucial for maintaining customer satisfaction. Implementing robust quality control measures, adhering to industry standards, and continuously innovating to meet evolving customer demands are essential steps toward building trust and loyalty.
4. Effective Communication: Open and transparent communication with customers fosters trust and strengthens relationships. Businesses should keep customers informed about updates, improvements, and any potential disruptions, demonstrating their commitment to transparency and customer-centricity.
5. Continuous Improvement: Regularly soliciting feedback, analyzing customer data, and acting upon it is vital for continuous improvement. Businesses that actively seek to enhance their offerings based on customer insights not only meet evolving demands but also demonstrate their dedication to ensuring customer satisfaction remains at the forefront of their operations.
If you want your business to succeed, you need to focus on customer satisfaction. Make it a priority to listen to your customers, resolve their problems quickly and efficiently, and go the extra mile to show them that you care. By doing these things, you’ll create a loyal customer base that will keep coming back for more.
#customerexperience#customerengagement#customer is always right#cpq software#proposal management software#technology trends#sales automation software#sales automation
1 note
·
View note
Text
I know it’s a popular wish for Ed and Stede to retire and open an inn together because Ed wants that and Stede’s a good host and all but I can’t help but want more for their ending than fucking customer service
#I guess they don’t have to abide by “customer is always right” ?#ofmd spoilers#ofmd s2 spoilers#our flag means death#ofmd#gentlebeard#My hosting trauma is too strong for me to be able to view this with the love I want to give it
89 notes
·
View notes
Text
i just want to emphasise how crazy it is that samdean don’t need or even really want (at times) any external relationship outside of each other. developing different kinds of human relationships with different people is a huge part of growing as a person. and they just-don’t. even when they have the choice and chance to do so-they just choose not to. they really fulfill each other’s every need and that is so. it’s so sick how insular they are and even more so, in some ways, how content they are in that.
#zachariah got it right#psychotically irrationally erotically codependent#i do think that dean likes having friends#he’s social in that he knows how to read and play people#and he thrives on that#he is also#hmm idk how to word it properly#but he forms connections very easily because he’s good at understanding emotions#even if he doesn’t always be considerate of them#i think fandom doesn’t give him enough credit for his awareness#whether it’s about emotions or customs (i can’t remember the proper word rn so this will have to do)#they always mistake his lack of acknowledging them (outwardly) as ignorance#or worse simply forget (willfully?) when he does#anyway this got long#my original point was that sam doesn’t really need to have a lot of connections to be comfortable/content#not in the later seasons at least#earlier seasons he wanted connections specifically outside of his family because he was suffocating (they all were tbh)#and ofc he wanted to be understood#but like i said i don’t think he needs other humans around the way dean does#supernatural#sam and dean#samdean#.txt
119 notes
·
View notes
Text
1 note
·
View note
Text
count my little scars, i've got dozens down inside
#oc: ihov'a lhesaa#preparing for his viper era#guy who has finally healed enough from his trauma to let go of rdm and become something of his own volition#i guess the argument could be made he became a pirate of his own volition#but i don't think he would have ever done that if wasn't fueled by hatred for garlemald#also i can finally permanently shut his right eye with customize+ like i always wanted hell yeah hell yeah
32 notes
·
View notes
Text
I got these shoes from someone recently but thought they were way too plain looking, so I set out on a quest to customize them with some sharpies and charms and miscellaneous ribbon I had in my craft drawers. Mostly sky themed (clouds, rainbows, rain, stars, etc.) because that's my favorite aesthetic, but I had to include some cat imagery as well, of course lol.
#also honestly had NO IDEA that real converse have that star logo on the INSIDE not the outer part??? why the hell would you want it on the#inner portion where nobody can see it?? my entire life I always would have sworn it was on the outer facing portion..#I think these would be perfect IF they were just slightly taller (top part higher above ankles instead of just weird hard material digging#right into your ankle whenever you walk) and if they were actual good platforms. they're so short. It's good that 'chunky' shoes are gettin#more popular as they've always been my favorite Look ever since I had these shoes with roller skates that pop out of thebottom (not heelys.#but like. before those. it was two whole entire roller skate wheels like a normal pair of roller skates) and the bottoms were so tall and#clunky and it made my feet look giant (because it had.. entire wheels in the bottom pockets lol). so#I've alwatys been into the aesthetic but . still I find a lot of the 'brands jumping on trend' are too short of platforms#OR they're plafrorms with a raised back/heel/wedge which to me is not aesthetically good and also makes them exceptionally uncomfortable to#wear compared to just plain completely flat chunky platform bottoms. ANYWAY.. if these shoes had a 3 or 4 inch platform I think they'd be#cooler. however for what they are it's still fine! and I like them more now that they actually have some sort of anything to them and#aren't just plain white. The weird thing is that the material it's made out of (maybe some sort of leather or something) absorbs sharpie?#the color changes over time. You draw a mark and then leave it for a few days and it either fades into being barely there or has changed#colors. so I had to go back in and redo parts. ALSO the shoe chains are so funny because I did NOT have the right tools for them#I don't have the stuff to make bracelets or open and close the little rings. they're held onto the shoe with just safety pins and the actua#little rung things that hold the charms on half of them are like broken or the metal is just jam smushed together bent and warped hhbjhjhb#I actually like the back a lot where there's the irridecent star thing hot glued on there. it's cool and shiny. and the clouds#are sparkly on the main parts of the shoe though I'm not sure how well it shows up in pictures#ANYWAY... shoegs..... If I were rich this is one of the things I would definitely custom order from craftsman#why would I spend like thousands of dollars on plain ass shoes that are just expensive because they're a Luxury Brand when I could literall#like pay people to create me custom shoes to my exact specifications?? I could have like 5 inch flat platform boots with fur andclouds#and cat shaped holes in the bottom with LEDs in them with pom pom and charms and etc. etc. etc. Like as gaudy and excessively over#decorated as I want lol.. AND they could have skates in the bottom somehow!! ghjgbhjb#this on top of all the custom wizard costumes and period clothing I would order.. Like i LOVE customizing things. I love everything in my l#life being as particualr as possible and cultivating every experience I have to meticulously meet my own specific criteria as much#as is possible. If I had the money to I would never buy something from a store again. EVERYTHING I owned from furniture to clothing#would be either made by me - or mostly - comissioned from craftsmen. custom tiles for my floors. custom bed. custom table.#even like. custom toilet. custom sinks. etc. etc. ouGGH... but yeah.. anyway... shoes..
145 notes
·
View notes
Last Seen Blogs
cuppycakiee
CuppyCakiee
gin-rummy
Ginny and Bay
jucysme-blog
Jucy's me
weareatthelast
At The Last
lavb-b
Lavb