they will all be keychains soon...............

Please help me tell people about my book!

Hi! I'm publishing a book! It's HERE, just in time for Christmas!! It's GAY!! It's romantic!!! It's HOT! It has firefighters and background sapphic romance, and is exciting AF!!!

I'm very excited, too!

Both U.S. domestic and international friends can order shipped Paperbacks from me directly via my Ko-Fi shop (retailers take less of a cut): https://ko-fi.com/castielslostwings/shop Or you can order on amazon directly, this is the only way to get the KINDLE ebook option: https://www.amazon.com/dp/1945687126

Standard EPUB format is available to download directly from me for $1 cheaper than Amazon: https://ko-fi.com/s/2a82c64d56

And WILL be available at other retailers soon!

Here's the thing: I had a pretty solid platform on Twitter, but since Elon took over, a lot of my followers left, the algorithm crashed, and the whole thing might go under. I don't have the same reach on other platforms, so I need some help! Please share this post if you like GAY SHIT and BOOKS and helping indie content creators be successful!!! Please follow me or check out my ko-fi for updates! Thanks!!! Here's my pitch, hope you like it:

"Fire & Ice": The flaming hot queer romance novel where a foray into BDSM helps two best friends find themselves, each other, and what it really means to burn. Summary: "Firefighter Tripp Truett has somehow tumbled into a whole new kind of relationship with his quirky paramedic best friend, Lee, but mutual relief from their high-stress jobs quickly develops into something more. With all the missed signals and crossed wires, can these two ever figure out that they're so much closer to being on the same page than they think?"

**************************************** About the author (info dump ahoy!!!!) :

I'm Robin, sometimes known as Wings! I'm a 36-year-old, queer, autistic, disabled mom of 2 humans and 5 senior rescue dogs, former R.N. & paramedic. I'm a hardcore fangirl and a proud fanfic writer (and reader), and while I know some people will judge me for that, I am not ashamed! I started writing as a hobby after becoming physically disabled and unable to work as an RN. Fanfic gave me an audience and an outlet, gifted me purpose and hope again. Transformative fiction is FUN! It fosters creativity and passion, heals wounds, and makes people happy. If someone wants to discredit me for that, then perhaps they aren't the audience I'm seeking.

Ultimately, I know I'm taking a risk, but since people seem to enjoy my fics, this book is my attempt to try and make ends meet through original fiction! I know some people WILL discredit me. But I'm always about being myself and speaking on what I feel matters: Fanfic should be legitimized as a creative medium. I assure you, friends—the thousands of hours I've spent on my fanworks are as REAL as it gets. The intersection of disparaging fanfic + sexism/misogyny can't be overstated—women (esp queer women)'s unpaid work is often treated as a "hobby," not worthy of uplifting. I'm here to uplift! The risk is worth it—I would have nothing without fanfic & I'm proud. Younger creators shouldn't feel shame about writing/reading fanfic. We should ALL approach it as a legitimate medium. In fact, MOST new media these days is transformative "fanwork" of SOME kind, whether it's inspired by, based on, or outright rebooting existing worlds.

Plus, we queer folk simply deserve to see our stories in the mainstream media and to see the characters we fall in love, identify with, and root for to get their happily ever afters.

TL;DR: I'm keeping my name and history. Hopefully, I'll be successful in original fiction, but if not, I'll still be a fangirl. Please consider supporting me + other creators attempting to dip into original works. Follow or subscribe to my ko-fi for previews, updates, access to my discord community where I share exclusive content, and more: https://ko-fi.com/castielslostwings FIRE & ICE IS NOW AVAILABLE THROUGH MULTIPLE PLATFORMS! Ko-Fi subscribers will have the option to buy signed copies & merch bundles! The link to purchase will also be posted there first.

A MAJOR thank you to my friends, editors, and to everyone who in my server for supporting and encouraging me to put myself out there and try something new. Love you guys so much. <3 Thank you to @chaoticdean for the beautiful cover. Many more thank yous to come. P.S. If you are reading this and know anyone with a platform who might be interested in receiving a free copy in exchange for promo (only if they enjoy, ofc), please holler at me, I can use all the help I can get!

<3 Wings

Becoming an IPR Publisher

We’ve had quite a few people contact us about selling their games at IPR recently, so here is a quick rundown of how to apply to become part of our network of publishers!

Firstly, why become an IPR publisher in the first place?

Unlike other distributors, IPR sells your games on a consignment basis. We pay publishers 80% of cover price for PDF sales, 70% of cover price for sales to customers through our website, and 44% of cover price for sales at conventions or to retailers (we get 11%, the retailer gets a 45% discount from cover price).

The cut is all the fee you'll see. IPR's cut covers all the costs involved in a sale transaction: bank transactional fees, shipping discounts for the buyer, and a modest amount for IPR to cover other expenses & profit. By sticking with a flat, covers-everything cut, your costs should remain predictable.

We’re also a destination site for retailers and individual customers, since we offer so many awesome TTRPGs in one place! Plus we take your games to conventions, including Gen Con and Origins Game Fair. We’ve also got a network of affiliates that sell at conventions under the IPR banner all over the US, and all throughout the year as well!

Sounds cool, so how do I apply again?

Send a physical copy of your game to us at:

Indie Press Revolution c/o Jason Walters PO Box 247 Gerlach, NV 89412 USA

Then email a PDF copy of your game to us at [email protected], and introduce yourself as well!

If you don’t want to send along a physical copy of your game for us to review, for whatever reason (most commonly because international shipping prices are a beast) you can just send us a PDF, and let us know why you’re not sending a physical copy at this time.

Once we’ve got a copy of your game, we’ll read through it to make sure it meets IPR’s quality standards. What exactly does that mean? Well, as our Prospective Publisher FAQ states:

“Excellent art, professional quality layout, attractive and eyecatching cover design, meticulous editing, well-written text, and a compelling rule set and/or setting. These are the criteria on which all submissions will be judged. If your product is lacking in any of these areas, it might be rejected. We are looking for products that make us sit up and take notice.”

We also will not take any games that contain bigotry in any form. As we always say, IPR supports trans rights and BIMPOC creators and gamers. Fascists, Nazis, and TERFs can all fuck right off.

Now I will say that if you’re even thinking about maybe submitting a game to us, do it! Even if we reject your game at this time, we will always give you clear feedback on exactly why, and we are always up for giving advice on how to make your game retailer-ready!

If you’re approved, then we’ll send you a contract to read through and sign, get you set up with an IPR Publishers Account, and tell you where to ship your product and where to enter information so we can get the products set up on the site.

This all sounds pretty good but I’m still nervous! Do you, AC, the person writing this who is also the person that approves all incoming products to IPR, have any tips for me?

I do! The main thing is to read through our Prospective Publisher FAQ before submitting anything. Everything I just wrote out here is on that page, but it also has plenty more info that is good to know before working with IPR.

Seriously, I can tell if you’ve read through our FAQs before submitting, and while I absolutely will not judge your game based off of that, it does help everything go much quicker and smoother, and I appreciate it greatly.

We’re also not generally looking for large TTRPGs at the moment. Shipping prices are awful and only getting worse, so hefty games that weigh over two pounds are not our top priority.

Furthermore, we only deal in physical books. We sometimes take PDFs if they’re a supplement for a game we already have in stock, and if they don’t have a physical version available. But really PDFs just don’t sell through us! You’ll have much better luck on itch.io or DriveThru, trust me.

Lastly, just email me!! If you have any questions about anything TTRPG related, or if you’re worried about your game being accepted, or you’re not sure where to get your game printed, or anything else, [email protected]. Email me. I love talking to TTRPG folks! And if I don’t know the answer to your question, someone on staff will.

We’ve also got our Publisher Tips Page on our website, which includes a bunch of information on how to make your game attractive to retailers, as well as how to ship it safely, a bunch of printers that we recommend, and more!

Wow this was all super cool and helpful, but I’m actually planning on crowdfunding my game this year! Can IPR help with that at all?

Yes! We offer crowdfunding fulfillment services, which I’m going to talk about more in another post, but you can also read all about them on our Crowdfunding Fulfillment FAQ page.

April Update - Merch Designs and Last Call for Preorders!

Hi everyone! It's been a minute, huh? Sorry about that! After releasing Beloved Ghost I got to work on merch designs, but other things kept coming up, getting in the way, and well... If you've played the first game, seen the themes of this series, it should be no surprise that I do tend to give myself deadlines that get thwarted by my health. Even right now, I'm writing this update with a pounding headache...

Still, progress has been made! I'll be sharing the merch designs later in this update, along with a link to preorder individual pieces if you missed it during the active campaign. Besides the merch, I've been getting started on commissions- If you're expecting one, get excited! This along with the usual work on Entropic Float 2 itself, of course... And events! I amazingly got to meet a few fans of Entropic Float at Connecticut Gamer Con earlier this month, and if you'd like to join their ranks, I'm confirmed to be tabling at Holyoke Pride in June as well as both Springfield Comic Con and Connecticon in July! 

Now, on to the designs! These are the new merch items available in reward fulfillment, but it's not too late! If one of these items wasn't in your reward tier, or you couldn't afford it as an add-on at survey time, or you just didn't realize till now that you want it? Preorders are still open on my etsy shop until May 13th!

Let's go smallest to largest here- The key for the stickerpack! This will be included with the stickers, and the stickers will be included with every physical reward tier. If you'd like the stickers, but only bought a digital reward and don't plan to preorder anything else, just reach out to me~ Especially since I can ship them with STAMPS for CHEAP INTERNATIONAL if you're willing to FORGO A TRACKING NUMBER! Every stickerpack contains ALL of these characters~

Next up, the aluminum pin badges! These eight add to the eighteen already available which reference EF1 endings. Four for EF2's endings (hm, I wonder what these could mean?), one Beloved Ghost badge in the Mesteri Moas, one more EF1 badge with The ~LUMP~, and two additional EF2 badges with the Possum Pal and CROWNPRIMROSE campaign badge! These were offered with most physical reward tiers, but can also be preordered for just $3 each.

New acrylic keychains! These, likewise, are in addition to the existing four that have been available since the shop first opened. Shinjiro, JJ, Cobalt, and Renfield were all requested by specific backers at survey time! They're $8 each to preorder, if you're just now realizing you want them as well~

Acrylic standees! Little guys to stand on your shelf or your desk or wherever! 50mm circular base, 90mm tall, these secret fullbodies are always included by the wonderful Soyokaze when commissioning titlescreens~ It's $15 to preorder a small friend.

Last but certainly not least- Throw Pillow Plushies! 40cm in size, these are shaped pillows with the designs printed on them in a plush fabric. We're not quite big enough to go full-blown plushie, but these things are still super adorable! These were only included at the highest reward tiers, so if you'd like to get your hands on one of these, it's a $25 preorder!

That's all for now! As always, thank you for reading, and I'll update you again soon!

Rules and guidelines

This is for recs of published queer romance and romantic fiction. What does that mean? Romance must central to or a significant part of the story, and at least one of the main characters must be lgbtqa+.

Published works means traditionally published, indie-published, or self-published. This includes free works and works published by authors available through their blogs or websites. It does not mean fanfiction. Fanfiction rec blogs exist already, please use them.

Fiction includes purely prose work as well as webcomics and graphic novels.

Romance means genre romance and also fictional works with a strong romantic element. The difference between the two is that genre romance requires a happy ending or a happy-for-now ending, and romantic fiction does not. This should be made clear in the rec itself under Genre. If the story is part of an ongoing series and the ending is not yet clear, please say so in your recommendation. Erotic romance is also allowed but again, indicate that under Genre.

(e.g. for a genre romance book that is also fantasy, label it Genre: Romance and then add a sub category if you like. If it's a fantasy novel primarily, then label is just Fantasy.)

Lgbtqa+ means queer. It can mean m/m. It can mean f/f. It can mean nb/nb. It can mean an m/f romance with a bi heroine, a trans f/m love story, an aro character finding a life partner and feeling weird internal feelings about it, three ace people falling in love and never having sex, and so on and so forth.

Content tags: You don’t need to list all triggers, as that is impossible. But please at least list any of the obvious ones under "content tags" Suggested content tags would be like: SA, attempted SA, CA, CSA, graphic torture, etc.

Recs can be only a few sentences or a full essay. Just say what you like about it and why you feel others should read it.

This blog is really to help promote the smaller creators, but trad pub is cool too. Just remember to check the blogs tags for the title first because trad-pubbed stuff tends to get recced all the time everywhere and might have been recced already.

Recs must also include a link to the work: the author’s website, Smashwords, Amazon, wherever, but at least one, as well as a picture of the cover. (In the case of art-heavy work, more pics can be used.) Please use alt text for any images.

No self-promotion from authors. No non-romantic genre fiction.

Required format:

Cover Image (if it has one)

Title (including series name if applicable)

Author

Summary: (c & p the professional one or write your own)

Genre:

Ship type: (m/m/m, f/f, nb/trans m, etc)

Why you like it:      

Content tags if applicable                                                                          

Link

If you have questions about a rec, you can ask about it. Situations will be assessed individually.  

Entries with incorrect format will not approved but you will be contacted for any necessary corrections/additions.

Hate speech and harassment are not allowed. I will happily block you.

In the interests of disclosure, this blog is run by R. Cooper, a queer romance author. Obviously, I will smile and be very happy if my work gets recommended here, but I am not going specially tag it or comment because it feels a little sus for me to do that. If the format is correct, I will just approve any such posts like the others.

Your Top 5 ships? :3

Hi there, so nice to see you in my inbox again <3

My top 5 ships, hmm? Let's start with the death note ones:

Lawlight: What can I say, enemies to lovers is my favorite. And these two are the best at it, so iconic that they could even be enemies and lovers.

Near/Sayu: Listen, I know these two don't ever meet in canon. But there is something so right about it. Sayu is Light's younger sister, Near can be considered the youngest of L's successors. They both have that younger sibling energy that fits so well together. They can even get together and bitch about their respective older sibling/guardian who are hopelessly stupid in love and then laugh about it too. I ship it.

L/Light/Misa: When two people obsessed with the same person take a look at their love rival and go "huh, I'm impressed at how you chase, we also have a lot in common, how about we get together and enlighten (heh) the one in denial?"

Remisa: Rem is Misa's constant companion and support and I believe if they had been given enough time together, Misa could have come to love and appreciate that too. This is, probably, the healthiest relationship in my ships, given that it's based on a solid foundation (of Gelus's sacrifice), and emotions over time.

A/B: I could have put mellodramatic here. The only reason A and B are here is because, well, they're a mystery with a lot of available fill-in-the-blanks-of-our-love-story. We know A died and B ran away soon after. It leads to conclusion that A mattered so much to B that B could drop everything Wammy's orphanage offered (the private education, the support structure, the connections, the money, a bright future, everything) just because A died. Imo, that takes a lot. A lot. The tragedy of their shrodinger's love story has me place them at fifth place over melodramatic.

Other ships:

I love death note but! I do have ships from other fandom that would be in the top 5 above if it weren't for the fact that most ppl expect to see a death note post on my blog. So, here's other ships below

Naruto and Sasuke (and Sakura): Using an 'and' instead of a slash or a ship name because apparently, the order of the slash is important? I think Naruto and Sasuke have a lot of chemistry and they should get together and elope together away from Konoha lmao. And and and, add Sakura in there. Sakura is determined, driven and obsessive enough to put even the biological Uchiha obsession and Uzumaki energy to shame. She wanted an Uchiha and she got herself an Uchiha, no matter a few literal Gods in her path. They all three deserve each other, to be together and have an happy ever after. Romantic or platonic, I ship them together as a Team <3

Tomarry: No, listen. In Chamber of Secrets, in the book, Harry calls Tom Riddle handsome three times. It's like he took one look at Diary Tom and forgot any word except 'handsome' existed. In Half Blood Prince, when Harry sees the pensive memories, his thoughts about Tom Riddle are all "he's going to grow up to be handsome", "even at this age, he was handsome", "his features were waxy and skin too pale but he was still a handsome man". You see? You get it? All Ginny gets is 'nice skin' and 'nice teeth', Cho Chang gets 'shiny hair'. Tom fucking Riddle gets "so handsome i forget any other word exists oh sorry you were saying Professor Dumbledore?" The movie has a lot of good scenes but it takes away Harry's internal narration that makes me me think he's so gay for Tom Riddle.

Sherliam: I don't know if you've seen Moriarty The Patriot. It's an anime adaptation of the Sherlock books with its own twist. I love it. And the Sherlock/Moriarty (William Moriarty, to be specific) is so blatant. They don't need an on-screen kiss, their chemistry is so good. Sherlock is determined to save William from himself and William is determined to martyr himself to save the world. It's so tender, I can't <3

Wangxian: wei wuxian and lan wanji have such character development, relationship development, such pining and longing and then such shamelessness, I love them. They're relationship goals, once they fix their communication misunderstanding.

Devlog 2023-09-01

Friday again! And for the other side of the World where I live, it means Spring has finally arrived!

We have an internal date for the next public release of Infinite Stars, and we're prepping for the next Patreon release that will happen first.

The next Patreon release will include some content for Engineering, a Tabitha scene, and Khalil's second intimate scene. The content is written but has been on the back-burner for editing while we continue to work on Episode 4. (I've been putting in longer hours than usual, starting at 6:30 in the morning, and I was up until 22:00ish last night. It's not sustainable, but I'm anxious to get through everything that needs to get done!)

We also plan to release Lebeny's second intimate scene in a follow-up patron build before the next public release.

The next public release will ship closer towards the end of this year and will continue the story for Episode 4. Your Mah'Abue and the crew will zip around the solar system, visiting several low planetary orbital stations and meeting many new characters and aliens as you pursue your goal. We've got some nail-biting decisions for you to make, and we have an exciting reveal near the end of the first act. Ta-dah-dummm!

In the meantime, we'll need your help naming some of the new aliens, and the first poll is already up for Patrons. As an added benefit, it also gives you a (unblurred) sneak peek at the new characters!

I'm concerned about the backgrounds that still need to be completed before the release, but if worst comes to worst, you might have to tolerate concept sketches for uncompleted backgrounds until we get them done. I'm hoping it doesn't come to that.

We're announcing our Spooktober game entry today! In the spirit of playing fair, we haven't started working on it yet, but now that September is here, we'll spend all of our available free time working on our Infinite Stars Halloween Heist! We're already spreading ourselves thin, but we want to use the opportunity to introduce more people to Infinite Stars, and what better way to do that than a short but fun stand-alone game for Spooktober?

We have yet to figure out all the logistics, but we want to involve our existing community in the creation as much as possible! Keep an eye on the Discord patron server; there will probably be regular polls and opportunities for you to help shape the heist!

Our monthly pinup for September is the much-adored Lochem for all patrons! He should grace your screens in the next few days!

Have fun, be kind and enjoy your weekend!

Chapter 17 is now available! 🔱🚬🌊

Fandom: One Piece Pairings: Smoker x OC (x Trafalgar Law) Summary: Something ravenous lurks beneath the ocean blues. As research intern, Monkey D. Rill, attempts to uncover a mysterious link between mermaid carcasses and ghost ships, a violent disease seizes her. She's survived a beastly jungle and pirate attack; she can endure this too. Until her family history catches the attention of the very man determined to bring her brother to justice. Chapters: 17/? Link: Read more here. Excerpt:

Rill knelt down from the bed, resting her chin on his shoulder, unable to deny the reprieve softening her body. Whatever boundaries implemented before had dissolved during that kiss in the alley, she decided, and so blurted, “We should have sex.” 

Smoker's shoulder stiffened, then relaxed as he glanced back at her. “You’re in no condition for me, kid.” 

“What condition? I’m not slurring my words anymore. We can have sex. Celebratory sex,” Rill insisted. 

“You had a seizure. We’re not having sex until a doctor takes a proper look at you.” 

“You’re ridiculous,” she snapped, “We had sex all the time when I was feeling sick.” 

“Yeah. We did. ‘Cept now I know when you’re lying.” 

She glared at him, petulantly crossing her arms as he gently eased her off him. Everything in this room looked child-sized next to his broad visage, and it didn’t make her any less desperate to feel the weight of his chest pinning her back into the sheets. “Smoker, we can have sex. I’m fine. You can get on top and do all the work.” 

“I’ll pass.” 

“That’s hurtful.” 

“Rill.” It pained her that he chuckled like she wasn’t earnestly begging him for sex right now. “You’re killin’ me here. Do you know how shitty I’ll feel if we’re in the middle of it and you start convulsing? If I have to stop an’ check if it’s ‘cause I’m doing something horribly right or you’re seizing again?”

Rill considered him momentarily before whining, “You’re killing me.”

A Step-by-Step Guide to Starting an Import/Export Business

Starting an import/export business can be a lucrative and rewarding venture for entrepreneurs who are interested in international trade. Import/export businesses essentially involve buying products or goods from one country and selling them in another. It can either be directly to consumers or to other businesses. Frankly, it can be a complex process, but with the right preparation and resources, it can be a successful and fulfilling business path. Well, here is a step-by-step guide to creating a successful import/export business: Get your basics right! For starters, import/export business requires careful planning and research to ensure success. Of course, you must identify a profitable niche in the international market. Then, research the laws, regulations, and cultural customs of the countries you will be importing/exporting to or from. You should also register your business and obtain the necessary licenses. In this case, pick the right business structure as you set up shop. Keep in mind that getting permits for international trade can be a complex process, so it's important to research the requirements in your niche and ensure all documents are in order. Ready to take your business global? Our step-by-step guide to starting an import/export business has got you covered! Learn the ins and outs of international trade and start building your empire today. #importexport #businessgrowth #globaltradeClick To Tweet For example, if you are looking to import alcohol and tobacco products you must obtain permits and licenses from the Alcohol and Tobacco Tax and Trade Bureau (TTB) and other federal agencies. You will also need a solid business plan to outline goals, target markets, competition, marketing strategies, and financial projections. Efficient logistics management is essential to ensure goods are transported, stored, and distributed efficiently. The bottom line is that you need to get it right from the start to increase your chances of success! Find the right products Picking the right product to import or export is another crucial step in building a successful business. To find the right product, start by identifying your target market and analyzing consumer trends and preferences. Look for products that are in demand but not readily available in your target market. Consider the profit margin, production costs, shipping fees, and other expenses associated with importing or exporting the product. Again, remember to research the regulations, licensing requirements, and certifications needed to import or export the product. It's also important to find reliable suppliers who can provide high-quality products at a competitive price. Once you have identified a promising product, conduct a thorough analysis of the market potential, competition, and risks before making a final decision. This is the best way to increase your chances of success in the import/export business. Get your logistics in order It's essential to have reliable logistics operations in place if you are to streamline your supply chain. Start by identifying reliable suppliers and establishing a good working relationship with them. You could find potential suppliers through trade shows, online directories, and industry associations. Ensure you evaluate potential suppliers based on factors such as product quality, pricing, delivery times, and reliability. You should request samples and conduct product testing to ensure that the supplier meets your quality standards. Don’t forget to negotiate favorable terms and conditions, such as payment terms and delivery schedules. It is also vital to choose a reliable freight forwarder to handle the transportation of your goods. You can work with a top customs broker who can help with your new business with import brokerage for global trade. It is worth knowing that customs brokers are licensed professionals who are knowledgeable about the regulations and requirements involved in importing and exporting products. They can ensure compliance with regulations, handle complex paperwork, expedite clearance of goods through customs, and reduce your shipping costs. By leveraging their expertise, import/export businesses can navigate the complexities of global trade and improve their operational efficiency, leading to greater profitability and success As a rule of thumb, implement quality control procedures to ensure that your products meet the required standards. You should also develop a contingency plan for unexpected events, such as delays or port closures. Find the customers Getting customers for an import/export business requires a combination of marketing strategies and relationship-building. Start by identifying potential customers through market research and networking. Attend trade shows and events, join industry associations, and engage with potential customers on social media platforms. Develop a strong online presence through a website, social media, and online marketplaces. Establish a reputation for reliability, quality, and excellent customer service by delivering products on time and meeting or exceeding customer expectations. Just like suppliers, you ought to build strong relationships with your customers by maintaining regular communication and providing personalized service. By implementing these strategies, you can build a loyal customer base and increase your chances of success in the import/export business. Wrapping up In a nutshell, starting an import/export business requires careful planning, research, and execution. Remember, you should also understand the regulations and requirements involved in importing and exporting products to avoid running into legal issues. You can always work with professionals like a reputable customs broker to help you overcome the complexities of international trade. Start Your Own Import/Export Business (Startup) $19.69 As a successful import/export agent, you can net a healthy six-figure income by matching buyers and sellers from around the globe, right from your own home. Buy on Amazon We earn a commission if you click this link and make a purchase at no additional cost to you. 04/11/2023 01:15 pm GMT Read the full article

5 Ways to improve your e-commerce order management

If you run an e-commerce business, you know how important it is to get orders right. At the end of the day, your customers are only going to come back if they can trust that orders will be filled accurately and on time. Efficient order management is crucial for the success of any online store —whether you sell directly or through a third-party marketplace. An e-commerce order management system helps ensure that customers have a seamless shopping experience and that orders are fulfilled accurately and promptly. In this blog, we’ll take a look at five ways you can improve your e-commerce order management processes. From investing in a reliable e-commerce platform to using data to inform your decisions, these tips will help you streamline your processes and drive the success of your online business. 

The steps to efficient order management

Implement a dedicated order management system (OMS) 

An integrated order management system leverages e-commerce backend automation technology to automate workflows based on pre-defined rules that trigger one task after a previous one is completed and the system is notified of the same. Such a system can be helpful in many ways. First, it creates a single source of truth for all customer data that is accessible to all of your internal stakeholders. This can include your sales team and marketing department and customer service team—everyone who touches customers’ experiences with your brand.  

Second, an order management system helps you capture more valuable information about your customers’ purchases and behaviours during checkout. With this insight, you can identify pain points in their ordering process and make changes accordingly; for example, by making product recommendations based on past purchases or cross-selling related products, they may find useful or interesting but haven’t yet considered buying themselves. 

Third, an order management system gives you visibility into the entire ordering process, including any errors that occur along the way, so that you can fix them before processing ends (which will help prevent negative reviews). It also provides insights into how long each step takes so that you can optimise operations moving forward if necessary. 

Lastly, time: an order management system is great because it centralises all customer data available across different departments into one platform so no one needs to repeat work unnecessarily.  

Streamline warehouse operations 

Here, you can use a warehouse inventory management system integrated with your OMS to improve the productivity and efficiency of workflows. This type of solution helps you track inventory and optimise shipping, which will save you time and money. You should make sure your warehouse has enough space for the products you sell, as this will allow for greater efficiency in storing and retrieving items. 

Besides tracking inventory, warehouse inventory management systems also enable companies to automate operations such as receiving orders into the warehouse, processing them through the system, and shipping them out again. Another benefit is that they help identify any bottlenecks in operations so that companies can take steps like hiring more workers or automating certain processes to alleviate these bottlenecks. 

Unify source and destination

Integrating data from all your systems including the OMS, the inventory management system, logistics management system, and the channel system is the most important step in order management to correctly attribute each order to the right source and ensuring its fulfilment to the right destination. This enables you to bring together the information required to manage orders from start to finish, regardless of whether they’re placed on a website or through an offline channel. Just on the surface itself, the benefits of unified data include increased accuracy and reduced fulfilment costs, not to mention the reduced time spent on each stage of the order lifecycle and lesser human intervention.  

Some of the largest e-commerce marketplaces in the world, such as Amazon, eBay, Shopee, Lazada, and others, have achieved success with this approach by leveraging tools for managing operations across different channels. These include AI algorithms analysing customer data across platforms to learn which customers prefer which payment methods and shipping options based on purchase history and other factors, and then automatically matching these preferences with the available inventory at each point in the supply chain process. 

Give customers more control

You can help your customers get better control over their orders by giving them more control and visibility over tracking order status. Here are a few ways you can do this: 

Give customers the ability to change or cancel an order. The easier you make it for customers to edit their orders and make changes when they need to, the happier they’ll be with their experience. 

Allow them to add or remove items from an order. If a customer realises that they need something else after placing the original order, they shouldn’t have any trouble adding it in later—especially if they can pay for it at checkout rather than having two separate transactions (the original one and then another one for the new product). 

Let customers track their orders online instead of just providing them with confirmation numbers via email or phone calls every step of the way. 

Automate as much as possible 

E-commerce backend automation is key to improving order management. Here are some ways you can use automation to make your job easier: 

Use automation to send order confirmation emails: When a customer places an order on your website, you can use automation to send them a confirmation email with the details of their order. This helps to reduce the number of customer service inquiries you receive and keeps your customers informed about the status of their orders. 

Automate shipping notifications: You can use automation to send shipping notifications to customers when their order has shipped. This helps to keep them informed and reduces the number of inquiries you receive about order tracking. 

Automate tracking updates: You can also use automation to send tracking updates to customers as their order makes their way to them. This helps to keep them informed and provides an additional level of transparency. 

Automate inventory updates: If you use an e-commerce platform with inventory management capabilities, you can automate the process of updating your inventory levels as orders are placed and fulfilled. This helps to reduce the risk of overselling and ensures that you always have an accurate view of your available stock. 

Automate returns and exchanges: Finally, you can use automation to streamline the process of handling returns and exchanges. For example, you can use automation to send return shipping labels to customers and to update your inventory levels when a return is received. 

Conclusion

Effective e-commerce order management is key to the success of any online store. By following the tips outlined in this blog post, you can improve your order management processes and provide a better shopping experience for your customers. Investing in a good e-commerce platform, automating certain tasks, implementing a clear returns and exchanges policy, streamlining your fulfilment process, and using data to inform your decisions are all effective ways to improve your order management. By taking the time to optimise these processes, you’ll be able to increase the efficiency of your business and build customer loyalty.

Looking to streamline your multi-channel e-commerce order management processes and access data more seamlessly? If so, you’re in the right place! Ordazzle is an e-commerce management platform that helps B2C and D2C businesses maximise order management and fulfilment efficiencies, and revenues. Speak to our experts today for a consultation! 

Olivia Dade's Got a Fab Giveaway!

This text is from her website. She doesn't have Tumblr BUT I LOVE HER BOOKS SO MUCH that I want to help get the word out. So, here we go:

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Ship Wrecked washes ashore on November 15th, and I have some amazing preorder bonuses for my readers!

Maria’s one-night stand—the thick-thighed, sexy Viking of a man she left without a word or a note—just reappeared. Apparently, Peter’s her surly Gods of the Gates co-star, and they’re about to spend the next six years filming on a desolate Irish island together. She still wants him…but he now wants nothing to do with her.

Peter knows this role could finally transform him from a forgettable character actor into a leading man. He also knows a failed relationship with Maria could poison the set, and he won’t sabotage his career for a woman who’s already walked away from him once. Given time, maybe they can be cooperative colleagues or friends—possibly even best friends—but not lovers again. No matter how much he aches for her.

For years, they don’t touch off-camera. But on their last night of filming, their mutual restraint finally shatters, and all their pent-up desire explodes into renewed passion. Too bad they still don’t have a future together, since Peter’s going back to Hollywood, while Maria’s returning to her native Sweden. She thinks she needs more than he can give her, but he’s determined to change her mind, and he’s spent the last six years waiting. Watching. Wanting.

His shipwrecked Swede doesn’t stand a chance.

Ship Wrecked comes out on November 15, 2022 and is available for preorder at Amazon, Amazon UK, Barnes & Noble, iBooks, Kobo, and Google Play, as well as The Ripped Bodice and Love’s Sweet Arrow! (For more vendors carrying the U.S. edition, please click here.)

Ship Wrecked is also available in German.

There are several Ship Wrecked preorder bonuses, but here’s the queen of them all: I teamed up with Leni Kauffman (my amazing cover artist for the entire Spoiler Alert series) and Avon Books to create an exclusive alternate dust jacket for the book! It’s a gorgeous, heartfelt homage to old-school historical romances and their amazing clinch covers.

Leni tackled an old-school front cover, one featuring a non-zero amount of tasteful nudity, and she slayed it, because she is a goddess. I wrote a breathless, overwrought new blurb appropriate for the occasion and shot a new author photo (which…well, you have to see it) The wonderful people at Avon labored over the rest of the cover and made it equally gorgeous and vintage-looking. You would not BELIEVE how beautifully it came out. The font! The author bio! Even the Avon logo!

Only a limited number of dust jackets will be printed. If you want one, you should reserve it soon. Here’s how:

**While supplies last, if you preorder the Ship Wrecked paperback from Love’s Sweet Arrow, you will receive not only the exclusive alternate dust jacket with original artwork by Leni Kauffman, but also a signed bookplate.**

This offer is open to readers around the world! Non-U.S. customers can get a price quote that includes shipping costs by emailing the store at [email protected]. And no matter where you live, the order must be placed by November 11th.

But maybe you prefer to read ebooks or audiobooks, or maybe you borrow all your books from the library? If so, we have preorder bonuses for you too! (Even if you choose to preorder from Love’s Sweet Arrow for the physical dust jacket and signed bookplate, you might want to add one of these options too, because there’s an extra freebie involved. Fans of Carah and/or Summer from the Gods of the Gates cast: YOUR TIME HAS COME.)

Readers in the U.S. and its territories: If you preorder the paperback/ebook/audiobook and submit your proof of purchase here by 11:59 PM ET on 11/15, you’ll get the dust jacket in digital form AND an all-new short story set in the SPOILER ALERT universe!

International and library readers: If you preorder the paperback/ebook/audiobook OR request that your library buy the book for its collection, submit your proof of purchase or library purchase request confirmation here by 11:59 PM EST on November 15, 2022. If you do, you’ll receive the dust jacket in digital form AND an all-new short story set in the Spoiler Alert universe!

WHEW. I know that was a lot of info, but I hope you’re as excited as I am about everything that’s being offered!

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In 2010, Chip Ganassi turned the first automotive owner to win the Daytona and Indianapolis 500s in the same yr, with Jamie McMurray winning the Daytona 500 and Dario Franchitti winning the Indianapolis 500. For 1997, new rules for less expensive cars and "production-based" engines had been put into place. The move made it such that the IRL utilized totally different and incompatible tools from CART; no CART-based groups would enter the Indy 500 for the subsequent three years. CART would run a 300-mile race Gateway International Raceway on the Saturday of Memorial Day weekend from 1997–1999 to avoid a battle.

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Firestone Tire presents aggressive pricing, a nationwide guarantee, and a Firestone 30-day “buy & try” guarantee on all tires. Today, Harvey Firestone can be proud of how far his firm has come. With over a century of producing regularly innovative tires that make drivers’ lives easier, Firestone’s fire won’t be burning out quickly.

Two CART groups, Walker Racing and Galles Racing, competed in the Indianapolis 500 to meet sponsor obligations and had been welcomed without incident. The U.S. 500, in the meantime was marred by a crash on the pace laps that pressured ten teams to use backup cars. For each try, automobiles are allowed two warm-up laps. At that time, a member of the group is stationed on the north finish of the primary stretch.

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