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fiercynn · 23 days

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on ao3's current fundraiser

apparently it’s time for ao3’s biannual donation drive, which means it’s time for me to remind you all, that regardless of how much you love ao3, you shouldn’t donate to them because they HAVE TOO MUCH MONEY AND NO IDEA WHAT TO DO WITH IT.

we’ve known for years that ao3 – or, more specifically, the organization for transformative works (@transformativeworks on tumblr), or otw, who runs ao3 and other fandom projects – has a lot of money in their “reserves” that they had no plans for. but in 2023, @manogirl and i did some research on this, and now, after looking at their more recent financial statements, i’ve determined that at the beginning of 2024, they had almost $2.8 MILLION US DOLLARS IN SURPLUS.

our full post last year goes over the principles of how we determined this, even though the numbers are for 2023, but the key points still stand (with the updated numbers):

when we say “surplus”, we are not including money that they estimate they need to spend in 2024 for their regular expenses. just the extra that they have no plan for

yes, nonprofits do need to keep some money in reserves for emergencies; typically, nonprofits registered in the u.s. tend to keep enough to cover between six months and two years of their regular operating expenses (meaning, the rough amount they need each month to keep their services going). $2.8 million USD is enough to keep otw running for almost FIVE YEARS WITHOUT NEW DONATIONS

they always overshoot their fundraisers: as i’m posting this, they’ve already raised $104,751.62 USD from their current donation drive, which is over double what they’ve asked for! on day two of the fundraiser!!

no, we are not trying to claim they are embezzling this money or that it is a scam. we believe they are just super incompetent with their money. case in point: that surplus that they have? only earned them $146 USD in interest in 2022, because only about $10,000 USD of their money invested in an interest-bearing account. that’s the interest they earn off of MILLIONS. at the very least they should be using this extra money to generate new revenue – which would also help with their long-term financial security – but they can’t even do that

no, they do not need this money to use if they are sued. you can read more about this in the full post, but essentially, they get most of their legal services donated, and they have not, themselves, said this money is for that purpose

i'm not going to go through my process for determining the updated 2024 numbers because i want to get this post out quickly, and otw actually had not updated the sources i needed to get these numbers until the last couple days (seriously, i've been checking), but you can easily recreate the process that @manogirl and i outlined last year with these documents:

otw’s 2022 audited financial statement, to determine how much money they had at the end of 2022

otw’s 2024 budget spreadsheet, to determine their net income in 2023 and how much they transferred to and from reserves at the beginning of 2024

otw’s 2022 form 990 (also available on propublica), which is a tax document, and shows how much interest they earned in 2022 (search “interest” and you’ll find it in several places)

also, otw has not been accountable to answering questions about their surplus. typically, they hold a public meeting with their finance committee every year in september or october so people can ask questions directly to their treasurer and other committee members; as you can imagine, after doing this deep dive last summer, i was looking forward to getting some answers at that meeting!

but they cancelled that meeting in 2023, and instead asked people to write to the finance committee through their contact us form online. fun fact: i wrote a one-line message to the finance committee on may 11, 2023 through that form, when @manogirl and i were doing this research, asking them for clarification on how much they have in their reserves. i have still not received a response.

so yeah. please spend your money on people who actually need it, like on mutual aid requests! anyone who wants to share their mutual aid requests, please do so in the replies and i’ll share them out – i didn’t want to link directly to individual requests without permission in case this leads to anyone getting harassed, but i would love to share your requests. to start with, here's operation olive branch and their ongoing spreadsheet sharing palestinian folks who need money to escape genocide.

oh, and if you want to write to otw and tell them why you are not donating, i'm not sure it’ll get any results, but it can’t hurt lol. here's their contact us form – just don’t expect a response! ¯\_(ツ)_/¯

#ao3 #otw #archive of our own #organization for transformative works #ao3 is not your savior #and they don't need your money #otw finances

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taikeero-lecoredier · 21 days

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If you migrate from Wattpad to Ao3....

I'm fucking begging you to actually tag your works properly AND DO NOT CENSOR WHAT YOU WRITE OR TAG !!! Terms like "unalive" "sewer slide" and other censored terms are NOT welcome here, and you wont be punished by the algorithm for talking about death and blood and stuff BECAUSE THERES IS NO ALGORITHM ! Also making place holders IS NOT ALLOWED BY AO3 TOS. It just clogs up the archive for nothing, if you do this, thats a sure way to get your stuff reported. Please learn how Ao3 works, its nothing like Wattpad.

#wattpad #wattpad purge #ao3 #archive of our own #OTW #please take a moment to understand how ao3 works. begging on my knees.#taike speaks

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azuremist · 5 months

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If you’re just as displeased about the organization that runs AO3 kicking someone for being pro-Palestine (source 1) (source 2) as I am, here are some things you can do…

Use the OTW contact form and the AO3 feedback form to voice your displeasure. Additionally, inform them exactly how you will be withdrawing support until this issue is resolved.

Stop donating to AO3. This is an obvious one, but important. If you have previously donated, but will no longer be doing so, be sure to say it in your feedback form submission!

Switch fanfiction sites. Both for reading, AND for uploading. Alternatives include WattPad, Fanfiction.net, Dreamwidth, Quotev, tumblr itself, or even hosting your fanfiction on a site of your own, via Neocities. Don’t want to stop using AO3’s tagging system? Check out SquidgeWorld, which uses AO3’s open-source code. It even has rules against CSEM and AI scraping! While AO3 doesn’t get money from ad revenue, seeing the number of visitors drop will certainly get the message across.

Encourage others to do the same, and spread the word!

#ao3 #archive of our own #otw #organization for transformative works #anti ao3 #free palestine #azure does a thing

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end-otw-racism · 1 year

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End OTW Racism: A Call To Action

A fan protest against the lack of action from the OTW on addressing issues of harassment and racism on AO3 and within the organization

This is a Call To Action for Fans of Color and Allies

AO3 has acknowledged that they have a harassment & racism problem that its parent organization, the Organization for Transformative Works (OTW), needs to address. Currently, people can use AO3 to harass others through fanworks, comments, and tags. Just a few examples include: racist Untamed “spitefic” that used anti-Indigenous slurs and was written specifically to lash out at fans of color; a Transformer fic that used its Black-coded character to reenact George Floyd’s murder in July 2020; someone naming a fandom scholar who criticized their Nazi omegaverse fic in the tags of the fic specifically to incite harassment to the scholar; writers using racial slurs against commenters who pointed out racism in their hockey fic; and so much more.

In June 2020, after the murder of George Floyd, the OTW committed to addressing these issues. It has been nearly three years and they have not yet implemented any of the changes they promised, other than a blocking/muting tool that was already in development before 2020. We need to hold the OTW accountable to their own promises. (See the section further down on “Why Are We Doing This” for even more detail.)

As fans, together, we are powerful. We are organizing to protest the lack of action on promises made by the Organization for Transformative works to deal with issues of racism and harassment on their platform, Archive of Our Own.

We call on fans to do any or all of the following actions any time between May 17 to 31, 2023 to send a message to AO3 and OTW that we will hold them to their promises.

On AO3

Change the title of ten (or more!) of your most recent or most popular fanworks to include ‘End Racism in the OTW’ in the beginning, and provide a link to this post in your summary or first/top creator’s note

Post a new fanwork any time between May 17th to 31st with “End Racism in the OTW” either as the title or at the beginning of the title. The fanwork does not have to be long - it can be a 100-word fic, a quick sketch, a podfic of a ficlet, a 20-second vid/edit, a short piece of meta, etc. In the summary or first/top creator’s note, provide a link to this post

If updating any WIPs with a new chapter, add ‘End Racism in the OTW’ to the title and provide a link back to this post in your summary or first/top author’s note

Update your AO3 icon using the profile pic graphic in our Social Media Toolkit

Plan to maintain these changes until May 31, 2023, or longer if you wish

Send a message to the OTW asking for an update on their 2020 commitments!

For Readers: leave encouraging comments on fanworks with the "End Racism in the OTW" title to show your support of this initiative.

On tumblr

Reblog this Call to Action with the tag #End OTW Racism

Update your profile pics and banners using the graphics in our Social Media Toolkit

Follow this account for updates and signal boost our posts

On Twitter

Follow @/EndOTWRacism (remove the backslash) and signal boost our pinned tweet

Update your profile pics and banners using our graphics, and change your display name to include #EndOTWRacism

Use sample tweets and graphics from our Social Media Toolkit to tweet about your fanworks, and use the hashtag #EndOTWRacism

Help us make this a long-term campaign - sign up to help with other anti-racism projects and future actions!

What Do We Want?

Since their June 2020 statement, OTW has been working on updating their Terms of Service (TOS) to address racist and bigoted harassment, but with little transparency and only the vaguest of updates. It has been three years since their commitment to this update - we want to see the results of their work implemented in the next 6-12 months. Their TOS updates and complementary policies should include:

Harassment policies that can be regularly updated to address both on-site harassment and off-site coordinated harassment of AO3 users, with updated protocols for the Policy & Abuse Team to ensure consistent and informed resolutions of abuse claims

A content policy on abusive (extremely racist and extremely bigoted) content; by abusive, we are talking about fanworks that are intentionally used to spread hate and harassment, not those that accidentally invoke racist or other bigoted stereotypes

These points are not particularly new and are not our own innovation; please refer to Stitch's article written over two years ago, asking for several of these very things.

OTW has also already committed to various process-based actions for longer-term works towards centering antiracism, including hiring a Diversity Consultant. The last update that OTW published said that the consultant would be hired within the next five years (after already having had three years to work on it since their original commitment). That is not soon enough. We want to see the following process-based actions implemented:

Hiring a Diversity Consultant within the next 3-6 months

Committing to a policy of transparency on this topic, with quarterly updates on the progress of these projects including challenges and their plan for overcoming those challenges. These quarterly updates should be published on OTW News page and newsletters, not solely discussed in Board meetings

Why Are We Doing This?

16 years ago, Astolat famously published her manifesto calling for a fandom Archive of One’s Own. In that time, AO3 has grown to be a central pillar of fandom, likely far outstripping its founders’ original vision. It is more than just an archive now; it is a central hub of the modern fannish experience. AO3 and the OTW must continue to grow and evolve with fandom over time to remain a healthy and functioning pillar of fandom. To that end, there are several areas in which the organization, as it admits itself, is lacking.

In June 2020, in the wake of the George Floyd protests and the uprising of the Black Lives Matter Movement, The OTW published a “This Week in Fandom” referencing the works of Dr. Rukmini Pande and Stitch, among others in which they discussed ‘making change for a better society’ through ‘conversations about race and racism’. In response, Dr. Pande and Stitch submitted a letter to the OTW calling for a more formal public statement than an offhand reference in a News Roundup that only served to call for thoughts and discussion without any indication the organization intended to do anything, policy wise, to address the issues being raised.

Eventually, the organization did remove the references to the works of Dr. Pande and Stitch and then made an official statement on the issue of racism within the organization and AO3. In it, they identified several things they would be prioritizing to combat harassment and benefit users. Some of those have been implemented (notably those that were already under development). However as of this writing, little else has been done especially in regards to:

Improving admin tools for the Policy & Abuse team

Reassessing the current mandatory archive warnings with the possibility of implementing others

And, most importantly, reviewing the Terms of Service (TOS) to allow the Policy & Abuse team to address harassment that is currently not covered by the existing TOS

By their own admission, the current tools and policies of the OTW are not sufficient to deal with issues of harassment and racism.

Several people who were involved in the founding of the OTW, including previous OTW Board members and staff on the original OTW Content Policy Committee, acknowledge that the founding of the OTW in 2008 and early board iterations failed us as a fandom by not doing enough, and by not even considering the way racism is perpetuated in fannish spaces, despite a long history of racism in fandom.

It has been nearly three years since the original commitment by the organization with little visible, measurable progress on these three crucial issues and a complete lack of transparency on where they are in regards to even beginning to deal with these issues. In fact, in Q&As, it was heavily implied by a member of the board that those calling for OTW to deal with issues of racism (which OTW had already acknowledged as a problem!) were not really fans but outside agitators.

This has cast significant doubt on the organization's sincerity and commitment to their stated goals, and on their position as leaders of a central fan tent-pole. Fans of color are not outsiders. They are right here, members of our community, and they are being harassed and targeted and driven out while space and platforms are being given to racists.

We, as fans of color and our allies, find the current state of fandom and current actions (and lack thereof) unacceptable. Fandom is our space, all of ours. We, as a fandom, have a right to a racism-free space and have a duty to our fellow fans to create that space. Unlike so much of the world, this is a space we can control and make better. It is a space we must make better. To read even more about this movement, visit our FAQs.

#fandom #ao3 #otw #EndOTWRacism #End OTW Racism #racism in fandom #organization for transformative works #archive of our own #antiracism #otw board

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aurorasulphur · 4 months

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Disclaimer: none of these answers are official, and may not work for your particular use case. If there is a specific feature that an unofficial app had that you don't know how to replicate on the AO3, let me know in the notes and we might can crowdsource a solution.

A lot of people used the Archive Reader app to access stories on Archive of Our Own, and have been upset that the app is now charging to read longer than an hour a day. AO3 (and its parent organization, the OTW) has made it extremely clear in recent days that this app is unofficial and that there *is* no official app. They encourage people to use the website.

However, there are MANY reasons you might want an app, and in a bunch of those cases, there are ways to do those things without having to provide your login information to a random person running an app. Here is a round-up of solutions to the most common reasons I've seen people give for wanting an app instead of the plain AO3 website.

These solutions are based on the following assumptions:

You know what Archive of Our Own is

You often or primarily access it through a mobile device running iOS or Android

You understand what a browser is

You understand what a browser bookmark is

You understand what a site skin is

Edits:

Edited to clarify that you must be logged in to use custom site skins

Edited to add more tips and tricks from the reblogs

Edited to add new entry about notifications/emails

Edited to add new entry about reading statistics and the tracking thereof

I need a widget on my phone's homescreen, not just a browser bookmark.

You can do this with any website, not just AO3! Instructions here: https://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/

I need Dark Mode.

AO3 has a default site skin for Dark Mode, it's just called Reversi. Find it here, or at the bottom of any page on the website. https://archiveofourown.org/skins/929/

If you'd like Dark Mode on your whole browser (and you're on Android), sorrelchestnut has advice here: https://www.tumblr.com/sorrelchestnut/737869282153775104/if-you-want-dark-mode-and-dont-want-to-mess

I need to be able to read stories when I don't have internet.

Every work on the AO3 has a download button, so you can click on that and download the story for offline reading in the ereader app of your choice. More info on how to do that is in the AO3 FAQs: https://archiveofourown.org/faq/downloading-fanworks?language_id=en#accesslater

I need to be able to change the text size of the website itself.

If you have an AO3 account (and you should!!) you can do this with a personalized site skin! There is a simple tutorial here: https://www.tumblr.com/ao3skin/667284237718798336/i-have-a-request-if-you-dont-mind-could-you

I need to be able to change the text size in downloaded stories.

My personal recommendation: Don't download in PDF format. All the other formats you can download in can scale the text size up and down, assuming you open the work in the correct app. For me, I download works in EPUB format and read them on the built-in Books app on my iPhone. I hear good things about Moon Reader on Android as well.

I need to be able to replace Y/N in fics with an actual name.

ElectricAlice has a bookmarklet for that here: https://archiveofourown.org/works/34796935

I need to be able to save specific tags and not have to search them up every time.

If you have an AO3 account (which you definitely should) then you can favorite up to 20 tags which will appear on the landing page. The AO3 FAQ explains how that works: https://archiveofourown.org/faq/tags?language_id=en#favtag

I need to be able to save specific filters and be able to apply them to any tag.

Reisling's beautiful bookmarklet has you covered: https://archiveofourown.org/works/33825019

I need to be able to permanently hide certain tags.

The best option is adding this to your site skin. (Must be logged in.) Instructions here: https://www.tumblr.com/ao3css/719667033634160640/how-to-permanently-filter-out-certain-tags-on-ao3

I also hear things about the AO3 Enhancements extension (just for Android/desktop, sorry iOS folks): https://www.tumblr.com/emotionalsupportrats/686787582579851265/browser-extension-everyone-on-ao3-should-know

I need it to save my place on the page and not reload.

This is really mostly a browser error--Firefox on iOS does this to me A LOT. Your best bet is to download the work and read it in an ereader app. A lot of people also will make an ao3 bookmark and write in the notes section which part they were at, but that assumes you aren't falling asleep while reading. (Which is the main reason I have this issue, lol.) For more info on bookmarks, see the FAQ: https://archiveofourown.org/faq/bookmarks?language_id=en#whatisbookmark

I need it to keep track of which stories I've already read/opened/kudos'd.

If you have an account (which you should) then the "My History" page keeps track of every fic you've ever clicked on. No, it isn't searchable or sortable, but it does exist. For fics you've kudos'd, I have yet to find a solution for iOS. For desktop or Android, you can use this excellent userscript: https://greasyfork.org/en/scripts/5835-ao3-kudosed-and-seen-history

@the-sleepy-archivist and @inkandarsenic have a solution for iOS here to use userscripts: https://www.tumblr.com/the-sleepy-archivist/737895174683885568/this-is-a-great-guide-one-thing-i-can-help-with and https://www.tumblr.com/inkandarsenic/737827438571192320/the-user-scripts-will-also-work-on-ios-there-are

I need an app because the website's search is terrible.

(I genuinely don't understand this one but I have seen it multiple times so on the list it goes!!) The search bar at the top of the screen is a keyword search. If you'd rather search within a specific field (like title or tag) then you'll want to click on the word "search" at the top of the screen and select Work Search or Tag Search. To search users, use People Search. To search Bookmarks, use Bookmark Search. (If this is you, please tell me what the heck you mean by "search is bad" and how an app helped with this.)

I need to be able to sort stories by date posted/number of bookmarks/alphabetical/etc.

You can do this using the filters sidebar. Pick a tag you want to filter on (like a fandom, character, or relationship) and then click on the "Filters" button. The sidebar will pop out and you can sort and filter on a boggling array of specifics. A good filtering guide: https://www.tumblr.com/saurons-pr-department/718665516093472768/if-there-is-something-you-dont-want-to-see-in

I need to be able to mark stories to read later.

AO3 has this feature built in! If you have an account (which you should) there is a "Mark for Later" option on every work.

Edit: Thispersonishuman reminded me that History and Mark For Later can be disabled, so if you're not seeing the Mark for Later option, check your settings.

I need to be able to listen to stories using text-to-speech.

Microsoft Edge web browser has a built in text to speech function. Supposedly it works on both iOS and Android, but I have not personally tested that. iOS also has a native accessibility feature in settings for text to speech that will work on the Books app, so I assume Android has a similar functionality. A bunch of people in the reblogs have more in-depth Android recommendations here: https://www.tumblr.com/protect-namine/737957194510794752/seconding-voice-aloud-on-android-for-tts-my, https://www.tumblr.com/smallercommand/737884523093704704/i-use-voice-for-tts-on-android-its-got-some, and https://www.tumblr.com/doitninetimes/737869463749263360/for-text-to-speech-on-android-you-can-also-check

I need to have in-app notifications for updates/I can't ever find story updates in among the rest of my emails/checking my email stresses me out.

Set up a separate email address using a free service like gmail, and use that email address JUST for AO3. Then the only emails in that inbox will be your story updates. I use Apple's Mail application for all my inboxes, but it's very easy to use the Gmail app instead, and you could log in to JUST the ao3 email and set it to notify for every email.

(Also as a general PSA: don't use your work, school, or military email as your AO3 email. Just don't.)

I want statistics like how many hours I spent reading, how many words I read, what my most read tags were, stuff like that.

So we've finally hit something that isn't easy and that requires a hell of a lot of manual work. Short version: AO3 does not track this data because they don't want to. (Mostly due to privacy concerns.) The lack of this tracking is a feature, not a bug. You can crunch these numbers yourself, but it will take a hell of a lot more effort, and it's something I personally found is not worth the effort the couple of times I have tried to crunch those numbers. If you are willing to download your history to an actual computer (not a tablet or chromebook) using Calibre, you can get a rough idea of your most popular tags via their tag browser, but it won't play nice with typos synned to a Common Tag (Canonical Tag/filterable tag) like ao3 does. (If anyone has used an app that gave you stats on this, please let me know in reblogs/replies/via ask how that worked because I am very curious.)

I need an app because <other reason>.

The AO3 Unofficial Browser Tools FAQ might cover your use case: https://archiveofourown.org/faq/unofficial-browser-tools?language_id=en If not, give a shout and we'll see what other tumblr users suggest!

#ao3 #archive of our own #ao3 app #ao3 tips #if you want official answers please use the contact forms on the ao3 or otw websites #standard disclaimer that while i am an otw volunteer i do not speak for the organization #my opinions are my own and do not represent anyone else

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cacodaemonia · 8 days

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Okay, you know what? After reading this post, I jokingly said we should all just make a pact to reblog it five times a day forever. So I'm gonna do this louder for the people in the back:

AO3 WAS CREATED BY FANS, FOR FANS

AO3 IS RUN BY FANS (VOLUNTEERS, NO LESS)

AO3 IS PART OF THE NON-PROFIT, ORGANIZATION FOR TRANSFORMATIVE WORKS

AO3 IS NOT OWNED BY ANY COMPANIES AND DOES NOT EARN REVENUE

AO3 OPERATES ON DONATIONS FROM FANS

again:

AO3 WAS CREATED BY FANS, FOR FANS

#ao3 #archive of our own #otw #fandom #fandom history #fanthropology

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sl-walker · 20 days

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C'mon. Let's do it again.

(I so owe @uuuuutan for the help.)

#otw-archive #cfaarchive

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strangerinaholyplace · 5 months

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If you haven't heard, otw (in other words ao3) have forced a volunteer to resign because they had "from the river to the sea, Palestine will be free" as their status on messaging platfrom slack, which otw use for communications.

They were denying that Israel is an apartheid settler state or that the genocide in Gaza is even happening.

This is unforgivable in my opinion, and I have sent a message to otw through their official contact form here, and I suggest you do the same. Below you'll see my message as well, in case you want to copy and paste, or just use it as a template of sorts.

I urge you also not to donate to otw anymore, unless the zionist volunteers and members of otw are removed from their positions and banned from otw.

"I am disgusted and enraged about the treatment of otw volunteer bjorn due to their pro-Palestine message status on slack, and even more so about the fact that zionists are allowed to run free amongst otw/ao3 volunteers, claiming that what Israel is doing in Gaza is not genocide, and claiming that Israel is not an apartheid settler state. As a person who has donated to the otw many times i wish I could revoke my money. But also as a donor I as well as many others demand the otw to resign fully, ban all zionist volunteers, have a written apology to bjorn and all users repudiating zionist actions in Gaza, donate to the Red Crescent to support Palestine, and reinstate bjorn as volunteer. If this is not done I as well as many others will no longer post on ao3, use it, volunteer for it and definitely not donate any more. You should be ashamed of yourselves. "

From the river to the sea, Palestine will be free. 🇵🇸

PS. If anyone decides to start talking about ao3 tagging systems or content allowed on the platform on this post you are getting blocked immediately. I dont care about your views on this, and you should think for 2 seconds before putting silly fanfic discourse on the same level as the murder of thousands.

#ao3 #otw #organization for transformative works #archive of our own #palestine #gaza #free palestine #from the river to the sea palestine will be free #boycott #personal #gaza genocide #edited to add the correct flag sorry y'all and thanks to everyone who let me know!#i was extremely mad when writing this and didn’t notice i pressed the wrong one that's on me sorry

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copperbadge · 1 year

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Hey Sam! Since it's currently AO3 donation time, I'm wondering what your thoughts are on it? I'm asking because you've written RPF and it's one of many "anti-AO3/anti-AO3 donations" people's favourite things to bring up when they're complaining about AO3 getting so many donations that it continuously obtains an excess of its donation goal whenever donation time rolls around? (Wow, how many times can I say "donation" in an ask?) Sorry if this question bothers you! I don't mean to offend or annoy.

Hey anon! Sorry it took a while to get to this, I don't even know if the drive is still going on, but the question came in while I was traveling and I didn't really have the time for stuff that wasn't travel-related. In any case, let's dig in! (I am not offended, no worries.)

So really there are two issues here and as much as some people who are critical of AO3 want to conflate them, they are different. While some criticism of AO3 may be valid, rhetoric against AO3 tends to misinterpret both in separate ways.

First there's the issue of what AO3 hosts -- RPF, yes, but more broadly, varied content that some people find distasteful or think should be illegal, which is a misunderstanding of the purpose of the archive and more broadly a dangerous attitude towards the concept of freedom of expression.

Second, there's the issue of AO3 generally outpacing its fundraising goals while not allowing monetization, which is a misunderstanding of the legal status of AO3 and to an extent a misunderstanding of philanthropy as a whole.

The longer I watch debates about content go on, the more I come to the conclusion that I was fortunate to have a teacher who really wanted to instill in us an understanding of free speech not as a policy but as an ongoing dialogue. It's not only that freedom of expression "protects you from the government, not the Justin" as the meme goes, but also that freedom of expression is not a static thing. It's an ongoing process of identifying what we find harmful in society and what we want to do about it.

Should the freedom to shout "Fire!" in a crowded theater be restricted? Should the freedom to yell slurs at drag performers? Should the freedom to teach prepubescent kids about gender, sexuality, and/or safe sex? Should the freedom to wear a leather puppy hood at Pride? Who gets to say, and why?

I was nine when my teacher did a unit on freedom of speech and the intersection of "harm prevention" and "censorship", which is (and should be) a discussion, not a set of ironclad rules. This ambiguity has thus been with me for over thirty years, and I'm comfortable with the ambiguity, with the process; I'm not sure a lot of people critical of AO3's content truly are. Perhaps some can't be, especially those affected by hate speech, but RPF is not hate speech. It's just fiction. Or is fiction "just fiction"? This is a question society as a whole is grappling with, although fandom seems to be a little out ahead of society in terms of how explicitly we discuss it.

The idea that prose can incite violence or cause harm is both valid to examine (witness the rise of fascism on the radio in the 20s, on Facebook and Twitter in the past ten years; they're very similar processes) and a very slippery slope. Because again: who decides what harm is, and what causes it, and what we do about it? Our values align us with certain beliefs, but those are only our values, not universal truths. So AO3 is part of the ongoing question of harm and benefit both to society and individuals.

AO3 itself, however, has a fairly defined policy that it is not meant to police content; it is an archive, not a bookstore or a school board. AO3 refines its TOS and policies as necessary, but the goal is always open access and as much freedom of expression as possible, and if that's uncomfortable for some people then that's a discussion we have to have; ignoring it won't make it go away. But it has to be a discussion, it can't be a unilateral change to the archive's TOS or a series of snaps and clapbacks, and I don't see a lot of people ready to move beyond flinging insults. Perhaps because they were taught a much more binary view of freedom of expression than I was.

So, self-evidently, I support AO3 and I don't have a problem with RPF. Whether other people do is something we're going to have to get to grips with, and that's likely to be a process that is still going on when most of us are dust. I'd rather have a century of ambiguity than a wrong answer tomorrow, anyway.

But whether AO3 hosts RPF is truly a separate issue from its donation drives, because it's a criticism some people level at the site which exists whether it's fundraising or not. So people can criticize AO3's open policy and they can give it as a reason not to support the site, but it's just one aspect of the archive and the fundraising as a whole should be examined separately.

I think AO3's fundraisers are deeply misunderstood (sometimes on purpose) because even people who are anticapitalist get a little crazy when money gets involved, and this is, to fandom, a lot of money -- a few hundred thousand, reliably, every fundraiser. To me, a fundraiser that pulls in three hundred grand is almost quaint; my current nonprofit pulls in better than ten million a year and my previous employer had an endowment of several billion dollars. At my old job I didn't even bother researching people who couldn't give us a hundred grand.

On the other hand, AO3 is an extreme and astounding outlier in the nonprofit world, because basically it's the only one of its kind to work the way it does. It is entirely volunteer-run on the operational side (ie: tag wranglers, coders, lawyers, etc) and has no fundraising staff (gift officers, researchers, outreach officers) as far as I'm aware. To pull in three hundred grand from individual one-time donations, without any paid staff and without even a volunteer fundraising officer? That's insane. That doesn't happen. Except at AO3.

What people misunderstand, however, is the basic status of a nonprofit, which is a legal status, not simply a social one. (I'm adding in some corrections here since it gets complicated and the terminology can be important!) The Organization for Transformative Works, the parent of AO3, is a nonprofit, which indicates how it was incorporated as an organization; additionally it is registered federally as tax-exempt, which carries certain perks, like not paying sales tax, and certain duties, like making their financials transparent to a certain extent. (Religious nonprofits are exempt from the transparency requirement.) If you're interested in more about nonprofits and tax-exempt status a reader dropped a great article here.

Nonprofits, unlike for-profit companies, cannot pay a share of their income to stakeholders. Nonprofits don't have financial stakeholders, only donors. They can have employees and pay them a salary -- that's me, for example -- but if a nonprofit pulls in $10M in donations, my salary is paid from that, I don't get a percentage and nobody else does either. That's what it means to be a nonprofit -- the money above operational costs goes back into the organization. The donations we (and AO3) receive must be plowed under and used for outreach, server maintenance, further fundraising, services expansion, et cetera. You can see this in the 990 forms on Guidestar or ProPublica, or in their more accessible breakdowns on Charity Navigator. Nonprofits that do not put the majority of their income towards service provision tend to get audited and lose their nonprofit status. So nobody's getting paid from all that money, and the overage that isn't spent goes into what is basically a savings account in the name of the nonprofit. (I'm vastly simplifying but that's the gist.) Using that money for personal purposes is illegal. It's called "private inurement" and there's a good article here about it. The money belongs to the OTW as a concept, not to anyone in or of the OTW.

So the biggest misunderstanding that I see in people who are mad at AO3 fundraisers is that "they" are getting all this money (who "they" are is never clearly stated but I'm pretty sure people think @astolat has a special wifi router that runs on burning hundred dollar bills) while "we" can't monetize our fanfic. But "they" get nothing -- nobody even earns a salary from AO3 -- and you can easily prove that by looking at the 990 forms they file with the government, which are required to be made public. You can see the most recently available 990, from 2020, here at Guidestar. Page seven will show you the "highest compensated" employees, all of whom are earning zero dollars or nonmonetary perks (that's the three columns on the right).

Either AO3 is entirely volunteer-run or someone's Doing A Real Fraud. The money the OTW spends is documented (that's page 10 and 11 primarily) and while they may pay for, say, the travel and lodging expenses of a lawyer going to DC to defend a freedom-of-expression case, they don't pay the lawyer for their time, or give them a cut of the income.

Despite what you've read, the reason "we" can't monetize our fanfics on AO3 has nothing to do with the site being the product of volunteer handiwork or AO3 having it in their terms of service or it being considered gauche by some to do so; it's because

IT'S ILLEGAL.

I cannot say this loudly enough: It is against the law for a nonprofit to be used by its staff, volunteers, or beneficiaries to earn direct profit from the services provided by the nonprofit.

You can be paid to work at one, but you cannot side-hustle by selling your handmade friendship bracelets for personal gain on the nonprofit's website. If the nonprofit knowingly allows monetization of its services, it can lose nonprofit status, be fined, be hit with back taxes, and a lot of other unpleasant bullshit can go down, including prosecution of those involved for fraud. If you put a ko-fi link on your fanfic, you are breaking the law, and if AO3 allows it, they are too.

Okay, that was a sidebar, but in some ways not, because it gets to the heart of the real complaints about AO3 fundraising, which is that people in fandom are sick or unhoused or in some form of need and other people in fandom are giving to AO3, a fan site that is financially stable, instead of giving to peoples' gofundmes or dropping money in their Ko-Fi or Paypal. And while it is a legitimate grievance that there are people who are in such desperate need while we live in an era of unprecedented abundance, that's not AO3's fault. AO3 doesn't solicit actively, there's no unasked-for mailings or calls from a gift officer. They just put a banner up on their website, and people give. (Again, this is incredibly outlier behavior in the nonprofit world, I'd do a case study on it but the conclusion would just be "shit's real, yo.") You might as well be mad that people give to their local food bank instead of someone's ko-fi.

You cannot lay at AO3's feet the fact that people want to give to AO3 instead of to your fundraiser. That's a choice individuals have made, and while you can engage with them in terms of why they made the philanthropic choices they did, to blame an organization they supported rather than the person who made the choice to give is not only incorrect but futile, and unlikely to win anyone over to supporting you. We know from research that guilt is not a tremendous motivator of philanthropy.

It is also not necessarily a binary choice; just because AO3 gets a hundred grand in $5 donations doesn't mean most of the people giving don't also give $5 elsewhere. I support the OTW on occasion, and I also fundraise for UNICEF and the Chicago Parks Foundation and BAGLY and others, in addition to giving monthly to several nonprofits that I have longterm relationships with -- my alma mater, the animal rescue where I got the Cryptids, my shul. And I give, occasionally and anonymously, to fundraisers that pass through Radio Free Monday, which are mainly individuals in need, because I was once in need and now I pay it forward. These are the choices I have made. Nobody twisted my arm. I respond poorly to someone making the attempt to do so by attacking places I've given.

I think the upshot is, after all of this that I've written, that we cannot begin to come to grips with questions of institutional inequality in philanthropy, or freedom of expression and censorship, until people actually understand what's going on, and too few do. So all I can do is try and explain, and hopefully create a forum for people to learn and grow when it comes to charitable giving.

Archive Of Our Own and the Organization for Transformative Works are products of our community and as that community changes, we will necessarily continue to re-evaluate what aspects of it mean and how AO3/OTW express the community sentiment. I hope that the ongoing discussion of support for AO3 also leads to people learning more about their philanthropic options. But criticizing AO3 for fundraising by attacking it for fulfilling one of its stated purposes is silly, and attempting to guilt people into giving in the ways one thinks they should give rather than how they do give is just going to make one extremely unlikable.

As members of this community, we have to be a part of the push and pull, but it's difficult to do that competently in ignorance. So, I do my best to be knowledgeable and to educate my readers, and I hope others will do the same.

#ao3 #otw #nonprofit #fundraisers #ao3 nonprofit #that's my new tag for posts like this #if anyone has any of the earlier posts I've done drop a comment in them so I see the post and can tag it #archive

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lisafication · 11 months

Text

For those who might happen across this, I'm an administrator for the forum 'Sufficient Velocity', a large old-school forum oriented around Creative Writing. I originally posted this on there (and any reference to 'here' will mean the forum), but I felt I might as well throw it up here, as well, even if I don't actually have any followers.

This week, I've been reading fanfiction on Archive of Our Own (AO3), a site run by the Organisation for Transformative Works (OTW), a non-profit. This isn't particularly exceptional, in and of itself — like many others on the site, I read a lot of fanfiction, both on Sufficient Velocity (SV) and elsewhere — however what was bizarre to me was encountering a new prefix on certain works, that of 'End OTW Racism'. While I'm sure a number of people were already familiar with this, I was not, so I looked into it.

What I found... wasn't great. And I don't think anyone involved realises that.

To summarise the details, the #EndOTWRacism campaign, of which you may find their manifesto here, is a campaign oriented towards seeing hateful or discriminatory works removed from AO3 — and believe me, there is a lot of it. To whit, they want the OTW to moderate them. A laudable goal, on the face of it — certainly, we do something similar on Sufficient Velocity with Rule 2 and, to be clear, nothing I say here is a critique of Rule 2 (or, indeed, Rule 6) on SV.

But it's not that simple, not when you're the size of Archive of Our Own. So, let's talk about the vagaries and little-known pitfalls of content moderation, particularly as it applies to digital fiction and at scale. Let's dig into some of the details — as far as credentials go, I have, unfortunately, been in moderation and/or administration on SV for about six years and this is something we have to grapple with regularly, so I would like to say I can speak with some degree of expertise on the subject.

So, what are the problems with moderating bad works from a site? Let's start with discovery— that is to say, how you find rule-breaching works in the first place. There are more-or-less two different ways to approach manual content moderation of open submissions on a digital platform: review-based and report-based (you could also call them curation-based and flag-based), with various combinations of the two. Automated content moderation isn't something I'm going to cover here — I feel I can safely assume I'm preaching to the choir when I say it's a bad idea, and if I'm not, I'll just note that the least absurd outcome we had when simulating AI moderation (mostly for the sake of an academic exercise) on SV was banning all the staff.

In a review-based system, you check someone's work and approve it to the site upon verifying that it doesn't breach your content rules. Generally pretty simple, we used to do something like it on request. Unfortunately, if you do that, it can void your safe harbour protections in the US per Myeress vs. Buzzfeed Inc. This case, if you weren't aware, is why we stopped offering content review on SV. Suffice to say, it's not really a realistic option for anyone large enough for the courts to notice, and extremely clunky and unpleasant for the users, to boot.

Report-based systems, on the other hand, are something we use today — users find works they think are in breach and alert the moderation team to their presence with a report. On SV, this works pretty well — a user or users flag a work as potentially troublesome, moderation investigate it and either action it or reject the report. Unfortunately, AO3 is not SV. I'll get into the details of that dreadful beast known as scaling later, but thankfully we do have a much better comparison point — fanfiction.net (FFN).

FFN has had two great purges over the years, with a... mixed amount of content moderation applied in between: one in 2002 when the NC-17 rating was removed, and one in 2012. Both, ostensibly, were targeted at adult content. In practice, many fics that wouldn't raise an eye on Spacebattles today or Sufficient Velocity prior to 2018 were also removed; a number of reports suggest that something as simple as having a swearword in your title or summary was enough to get you hit, even if you were a 'T' rated work. Most disturbingly of all, there are a number of — impossible to substantiate — accounts of groups such as the infamous Critics United 'mass reporting' works to trigger a strike to get them removed. I would suggest reading further on places like Fanlore if you are unfamiliar and want to know more.

Despite its flaws however, report-based moderation is more-or-less the only option, and this segues neatly into the next piece of the puzzle that is content moderation, that is to say, the rubric. How do you decide what is, and what isn't against the rules of your site?

Anyone who's complained to the staff about how vague the rules are on SV may have had this explained to them, but as that is likely not many of you, I'll summarise: the more precise and clear-cut your chosen rubric is, the more it will inevitably need to resemble a legal document — and the less readable it is to the layman. We'll return to SV for an example here: many newer users will not be aware of this, but SV used to have a much more 'line by line, clearly delineated' set of rules and... people kind of hated it! An infraction would reference 'Community Compact III.15.5' rather than Rule 3, because it was more or less written in the same manner as the Terms of Service (sans the legal terms of art). While it was a more legible rubric from a certain perspective, from the perspective of communicating expectations to the users it was inferior to our current set of rules — even less of them read it, and we don't have great uptake right now.

And it still wasn't really an improvement over our current set-up when it comes to 'moderation consistency'. Even without getting into the nuts and bolts of "how do you define a racist work in a way that does not, at any point, say words to the effect of 'I know it when I see it'" — which is itself very, very difficult don't get me wrong I'm not dismissing this — you are stuck with finding an appropriate footing between a spectrum of 'the US penal code' and 'don't be a dick' as your rubric. Going for the penal code side doesn't help nearly as much as you might expect with moderation consistency, either — no matter what, you will never have a 100% correct call rate. You have the impossible task of writing a rubric that is easy for users to comprehend, extremely clear for moderation and capable of cleanly defining what is and what isn't racist without relying on moderator judgement, something which you cannot trust when operating at scale.

Speaking of scale, it's time to move on to the third prong — and the last covered in this ramble, which is more of a brief overview than anything truly in-depth — which is resources. Moderation is not a magic wand, you can't conjure it out of nowhere: you need to spend an enormous amount of time, effort and money on building, training and equipping a moderation staff, even a volunteer one, and it is far, far from an instant process. Our most recent tranche of moderators spent several months in training and it will likely be some months more before they're fully comfortable in the role — and that's with a relatively robust bureaucracy and a number of highly experienced mentors supporting them, something that is not going to be available to a new moderation branch with little to no experience. Beyond that, there's the matter of sheer numbers.

Combining both moderation and arbitration — because for volunteer staff, pure moderation is in actuality less efficient in my eyes, for a variety of reasons beyond the scope of this post, but we'll treat it as if they're both just 'moderators' — SV presently has 34 dedicated moderation volunteers. SV hosts ~785 million words of creative writing.

AO3 hosts ~32 billion.

These are some very rough and simplified figures, but if you completely ignore all the usual problems of scaling manpower in a business (or pseudo-business), such as (but not limited to) geometrically increasing bureaucratic complexity and administrative burden, along with all the particular issues of volunteer moderation... AO3 would still need well over one thousand volunteer moderators to be able to match SV's moderator-to-creative-wordcount ratio.

Paid moderation, of course, you can get away with less — my estimate is that you could fully moderate SV with, at best, ~8 full-time moderators, still ignoring administrative burden above the level of team leader. This leaves AO3 only needing a much more modest ~350 moderators. At the US minimum wage of ~$15k p.a. — which is, in my eyes, deeply unethical to pay moderators as full-time moderation is an intensely gruelling role with extremely high rates of PTSD and other stress-related conditions — that is approximately ~$5.25m p.a. costs on moderator wages. Their average annual budget is a bit over $500k.

So, that's obviously not on the table, and we return to volunteer staffing. Which... let's examine that scenario and the questions it leaves us with, as our conclusion.

Let's say, through some miracle, AO3 succeeds in finding those hundreds and hundreds and hundreds of volunteer moderators. We'll even say none of them are malicious actors or sufficiently incompetent as to be indistinguishable, and that they manage to replicate something on the level of or superior to our moderation tooling near-instantly at no cost. We still have several questions to be answered:

How are you maintaining consistency? Have you managed to define racism to the point that moderator judgment no longer enters the equation? And to be clear, you cannot allow moderator judgment to be a significant decision maker at this scale, or you will end with absurd results.

How are you handling staff mental health? Some reading on the matter, to save me a lengthy and unrelated explanation of some of the steps involved in ensuring mental health for commercial-scale content moderators.

How are you handling your failures? No moderation in the world has ever succeeded in a 100% accuracy rate, what are you doing about that?

Using report-based discovery, how are you preventing 'report brigading', such as the theories surrounding Critics United mentioned above? It is a natural human response to take into account the amount and severity of feedback. While SV moderators are well trained on the matter, the rare times something is receiving enough reports to potentially be classified as a 'brigade' on that scale will nearly always be escalated to administration, something completely infeasible at (you're learning to hate this word, I'm sure) scale.

How are you communicating expectations to your user base? If you're relying on a flag-based system, your users' understanding of the rules is a critical facet of your moderation system — how have you managed to make them legible to a layman while still managing to somehow 'truly' define racism?

How are you managing over one thousand moderators? Like even beyond all the concerns with consistency, how are you keeping track of that many moving parts as a volunteer organisation without dozens or even hundreds of professional managers? I've ignored the scaling administrative burden up until now, but it has to be addressed in reality.

What are you doing to sweep through your archives? SV is more-or-less on-top of 'old' works as far as rule-breaking goes, with the occasional forgotten tidbit popping up every 18 months or so — and that's what we're extrapolating from. These thousand-plus moderators are mostly going to be addressing current or near-current content, are you going to spin up that many again to comb through the 32 billion words already posted?

I could go on for a fair bit here, but this has already stretched out to over two thousand words.

I think the people behind this movement have their hearts in the right place and the sentiment is laudable, but in practice it is simply 'won't someone think of the children' in a funny hat. It cannot be done.

Even if you could somehow meet the bare minimum thresholds, you are simply not going to manage a ruleset of sufficient clarity so as to prevent a much-worse repeat of the 2012 FF.net massacre, you are not going to be able to manage a moderation staff of that size and you are not going to be able to ensure a coherent understanding among all your users (we haven't managed that after nearly ten years and a much smaller and more engaged userbase). There's a serious number of other issues I haven't covered here as well, as this really is just an attempt at giving some insight into the sheer number of moving parts behind content moderation: the movement wants off-site content to be policed which isn't so much its own barrel of fish as it is its own barrel of Cthulhu; AO3 is far from English-only and would in actuality need moderators for almost every language it supports — and most damning of all, if Section 230 is wiped out by the Supreme Court it is not unlikely that engaging in content moderation at all could simply see AO3 shut down.

As sucky as it seems, the current status quo really is the best situation possible. Sorry about that.

#archive of our own #endotwracism #end otw racism #content moderation #sufficient velocity #i hate how much i know about this topic

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