I've watched pretty much all of Jenny Nicholson's videos (despite not being into most of the things she's into) for a variety of reasons, but one of the reasons I watch her content is because I think that she seems like a truly stand-up kind of person. Of course, given that she is a person creating content for YouTube, we're only allowed to see the version of herself that she wants us to see. I'm under no illusions about that. But the version of herself that she presents to us, the viewers, seems to be a person who is not only genuinely passionate about the things she discusses (and honest about why she'll hold back on discussing certain topics when fans of those topics can be awful about it), but also who considers the experiences of (for lack of a better phrase) the average person when it comes to the theme parks and other experiences that she reviews.
Three specific instances come to mind: one from the Evermore video, and then two from her most recent Star Wars hotel video. (Side note: she was so, so right that Disney marketing is stupid as hell for not letting influencers et cetera use the common names for things. The average person doesn't know what "Galactic Starcruiser" is, but will understand "Star Wars hotel." Get it together, Disney.)
In the Evermore video, Jenny talks about how she emailed Evermore Park ahead of her visit to try to get more information prior to her visit. Things like whether there was a dress code, what she could expect when she arrived there, information that should have been readily available on the website but wasn't. She mentions that she could have mentioned that she's an influencer and that she probably would have gotten a response (because they never emailed her back), but that she deliberately chose not to.
"So I did attempt to email ahead of my visit, trying to ask basic questions about the park and inquire about renting it out. When I did that, I was intentionally vague; I didn't link my channel, and I didn't use my primary email. And I sort of suspect that if I had done the whole influencer song and dance -- said my channel name, my subscriber count -- I might've had better access to the park, and perhaps even a better experience. But that wasn't the point. I didn't want to call ahead. I'm the mystery diner! I'm the undercover boss! If you can't deliver an equivalently good experience for all guests, that's on you and your business." [x]
Then, in the Star Wars hotel video, there were two instances in which Jenny had to reach out to Disney customer support for assistance, and received absolutely nothing in return. The first was when she paid for a photo taking service, but had absolutely no photos taken of her. When she reached out to Disney customer support for a refund, they refused to give her said deserved refund. The second instance was when she had purchased a large droid figure from the hotel, and had it shipped to her house via the Disney shipping service. The Disney shipping service inputted her address incorrectly (in fact I think she says they put in a completely different address altogether), so her droid was lost. Once again she reached out to Disney customer support to find out what she could do about this expensive item she had purchased, only to be told that they couldn't do anything to help her.
In both cases, Jenny took to twitter to post about how Disney was refusing to a.) issue her a refund for a service she paid for but never received, and b.) help her receive an item she'd paid for but never received. Both times, Disney reached out immediately, issued her the refund, and overnighted her lost item. Jenny correctly identifies that they only did this because she's an influencer with a large twitter following, and has this to say in the video:
"They didn't even ask for my phone number. Like someone at Disney just did the legwork to go into the database, look up my booking info, find my phone number and then call me within a day of the tweet going out. And the person who called me was really nice, and I'm thankful he cared to resolve it. BUT, I just always feel very cynical when I try to resolve issues through the appropriate channels available to all customers and nobody will help me until they find out I'm an 'influencer.' I spoke with several other guests who got [the photo taking service] and had the exact same problems as me, and they never got refunds." [x]
And
"But then after I tweeted about it on my twitter account with a lot of followers, Disney suddenly resolved it and they sent me a replacement. They actually overnighted it to me. And along with it they sent a lot of miscellaneous goodies which I really appreciated. So here again, I feel if this had happened to anyone without a lot of twitter followers, they would have had a significantly more frustrating experience." [x]
I feel that this post will probably read as giving Jenny kudos for doing the bare minimum. And I think that on some level, that's true. But it's true because nowadays, many influencers won't even do the bare minimum. They would have Disney immediately issue them a refund, or overnight the droid to them with the additional goodies, and then make posts gushing about how great Disney's customer service is, despite knowing full well that the (again for lack of a better term) average person who doesn't have a huge internet following would never receive that kind of support from Disney. Similarly with Evermore, most influencers would call ahead and flex their follower count to try to get a bespoke experience to then show on their channels. They wouldn't want the same experience everyone else gets. That won't generate good content, in their eyes, and besides, they're better than that. Don't you know who they are?
But Jenny, despite her follower counts, keeps it real. Yes, she appreciates that Disney did give her the deserved refund and did send her the droid + gifts. But she also points out, both times, that if she'd been a person without a large twitter following, they would not have done that, and people in the exact same position she was with the photo service didn't get their deserved refunds. With Evermore, she didn't call ahead because she DOES want the same experience everyone else gets. She wants to be able to give a genuine review. Whether that review is positive or negative is dependent on the business itself.
Again, this probably seems like giving Jenny kudos for the bare minimum of decency. And I agree that on some level it is. But I also think that, in today's day and age, we really don't get that with a lot of influencers, who are in it for the sponsorship money (and who get their egos way inflated), and so it's nice to have a reviewer / theme park influencer who is honest with her opinions, and who recognizes that yeah, Disney did give her special treatment, but that it shouldn't have been special treatment, that they should be helping all of their guests like this, through the normal channels that she tried using, and they are a shit company for not doing that.
I just really appreciate Jenny.
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I came to terms with the fact I am actively anti cat king/edwin and I have to talk about it I'm sorry
Like, you ship whatever you want fr!! I just have a lot of thoughts about this
The Cat King is a very interesting character. Really, I like him and I find him consistent in his actions. That is precisely why I don't see what he feels for Edwin as anything close to being in love, and I don't think he even means to be.
He cares, sure, and he's kinda obsessed with getting his prey (affectionately), but that's it. He wouldn't go too far for Edwin and he doesn't. "I'll be waiting for him when he gets out of hell" while someone else is getting him out of hell. Also, knowing that Esther is going to literally torture Edwin forever and not risking his lives to give a warning — which of course, why would he? He just got killed for trying to help, he's not about to do it again. And I don't think it's wrong of him! Because you don't risk your life for a crush!!
(well, except if you're Monty. He actually was about to risk his life for Edwin, trying to get him out of the forest. Just putting this out there)
So I mean, I get the appeal. The sexual tension, the power balance. Man, I actually love how that changes during the season and how Edwin has the upper hand in the end and knows it. It's a very nice dynamic that they have and I get having fun exploring it.
But I was flabbergasted to see people wishing it was endgame, wow. Not trying to be shady, I genuinely did not EXPECT THAT from so many people.
And I wasn't even going to talk about the problematic parts of their relationship (the coersion, the mind tricks, etc), because I've had my share of problematic ships, this is pretty tamed in comparison, lol. But I think it's important that people understand that it's problematic, and then if they decide to keep shipping it anyway, that's cool.
There's a final major point, which everyone already knows, but I'm gonna say it: you can't fall in love with someone like Charles and expect anyone else to beat that. No one will.
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Posted it on accident and now I have write this whole thing from the start
True. But I ship her with V3-V4 Eclipse only. He never did anything bad yet and you can see that he actually respects her. She's the one he goes to when he needs someone to talk to. He opened up to her more than any other character. Her opinion and words are important for him enough to try therapy, he asks for her advices, he wants to know the way she thinks and sees the world around her and why she loved Solar so much. I truly believe he's trying to bring Solar back just for her
I don't ship "just because" or out of spite. I genuinely think Eclipse is a better option than Monty. He changes for HER because he LIKES her and that's how healthy relationships work
You might think "oh but they both act nice around her while being dicks to others" well yes but:
Eclipse doesn’t deny the fact that he is a bad person while Monty is just two-faced. Monty treats badly everyone, even his friends. Should I remind you what he did to Foxy? Eclipse hates Sun, Moon and Lunar because of how they left him behind in the past. This doesn't justify his bad actions (I hope you read this clear👁️👁️, I don't consider him a good person) but it does makes him a more understandable and likeable character than Monty who is just a jerk
And a cherry on top? I liked Monty when I just started watching sams! He used to act like a guy that would laugh at you when you fall down the stairs but still visit you at the hospital when you're lying there with a broken leg. Which is how I see Eclipse right now. To Earth at least. And that's enough for me
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