i cannot express just HOW EXCITED i am to see what small claims court looks like on the empires smp.
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Hmm, is that the sound of chickens, beginning to come home to roost?
After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline's bereavement travel policy.
...
Air Canada was seemingly so invested in experimenting with AI that Crocker told the Globe and Mail that "Air Canada’s initial investment in customer service AI technology was much higher than the cost of continuing to pay workers to handle simple queries." It was worth it, Crocker said, because "the airline believes investing in automation and machine learning technology will lower its expenses" and '"fundamentally" create "a better customer experience."
I also highly recommend reading the decision itself:
Highlights:
"In effect, Air Canada suggests the chatbot is a separate legal entity that is responsible for its own actions. This is a remarkable submission."
"While Air Canada argues Mr. Moffatt could find the correct information on another part of its website, it does not explain why the webpage titled “Bereavement travel” was inherently more trustworthy than its chatbot. It also does not explain why customers should have to double-check information found in one part of its website on another part of its website."
And not "AI" related, but delicious snark:
"Air Canada is a sophisticated litigant that should know it is not enough in a legal process to assert that a contract says something without actually providing the contract."
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I was on trial for something normal like shoplifting in a small claims court, but then I got randomly accused of being a spy because I was also Nathan Hale, for some reason. I was also trying to leave so I could get to opening night of a musical I was in. Everybody at the court was very dramatic and some people had intense monologues and/or cried. All I could think about is getting to the theater on time.
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the inherent comedy of making the tav that i'm pairing with astarion in this fic, effectively, an actual clown
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I love that din sits down to talk to the jawas in some begrudging display of diplomacy and within sixty seconds he tries to light one of them on fire
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steris would be great at selling mafia insurance scams
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No Wild Wednesday tomorrow because I'm gonna be in court suing my ex for my feature film I fucking directed and he hasn't given me after I've tried everything to get it from him SINCE 2021!!! Anyway, hit a button to get out your frustrations over no WW tomorrow.
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down a thousand bucks for the month bc a client cut and run with the wireframes i sent them 😃😃😃😃😃😃😃😃😃😃 fuck
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Aagfhghfhhfhhhh our landlord is a such a pissy baby self-centered pathetic excuse of a person. He is being such a lil bitch about us acknowledging our rights and is acting like he’s being benevolent for being “lenient” about giving us til the end of July (when he originally requested by the end of the month) when we legally have 90 days, til early September. We are being so accommodating by acting immediately to get out ASAP (mainly cause we want this over with). But actually tho he loves one of my roommates and specifically hates me (and is neutral on other roommate) so we have realized the way to go is literally just have her be the only one to communicate with him. We met w him today to have him officially give us the termination notice and I asked him to fill out some additional information and he straight up said no and we had a mini stare down. Then we checked our rights and realized we do need that information and so we sent Erica over to get that written down and he was totally pleasant and filled out the info with no qualms when it was just Erica. Sooo yeah
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I need someone to explain to me how Verizon is allowed to charge me 350 dollars for a 100 dollar phone bill
Found out today that my horse’s next vet visit will cost upwards of $300 with taxes AND that the clowns at Verizon are charging me $350 for late fees on nothing… within minutes of each other lol. Driving to work getting two separate 300 dollar texts is just fucking peachy for this beautiful Monday
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You don't hear much about small claims court anymore. I wonder how the graph of their inflation-adjusted cutoffs for claim value over time looks like
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Judge Judy: Smart, not gorgeous
“They don’t keep me here because I’m gorgeous, they keep me here because I’m smart.”
~Judge Judy.
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my roommate who took advantage of me financially is moving out finally but they left huge scratches on the floor that literally lead directly into their bedroom (i watched them push a box of books across the floor into their room so i know it was them) and last night i asked them to fix it and also pay utilities for their last month of living here and they left me on read and avoided me all day today
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