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mysticsmollpotatoad · 1 year

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Modern enemy of the warlords

This is just a little headcanon I have in mind. During the sengoku era, every warlords' enemy is the opposing warlords and traitors. But if they went to the modern world...who or what will they considered as their enemy?

Nobunaga

Dentist.

He has the same VA as Gintoki and there's also an episode where Gintoki went to dentist so it's easy to imagine him wailing like a kid internally.

You will only get him to the dentist because you work together with Hideyoshi to trap him.

No way he would come voluntarily.

Everything about dentist just unsettle him.

The boring waiting room, the sound of the tools, the distinctive odor, and the idea that someone has to gain access to open and meddle with his mouth (only you can gain free access).

Of course it was Hideyoshi who insists his lord to get a check up because his sweet tooth lord won't give up on eating sweets.

cue glaring

But the sound of terror coming from the tools are stronger than any enemy he had faced.

He will cease the glare and throw pitiful puppy look toward you as last resort.

🥺

Nope. Not working. Hideyoshi already gave strict instructions to you.

After the treatment, nobunaga never felt this betrayed before. He even prefer Mitsuhide to betray him for real rather than being dragged to the dentist.

Hideyoshi

Magician

Why? If you combine Mitsuhide's trickery and Masamune's recklessness into one occupation you'll get a magician.

Seriously tho...he will get a heart attack if you bring him to watch a magic show with dangerous stunt as a surprise.

It was a bad surprise idea because...

"wait wait wait!!! That's dangerous! Hey you! Wha-"

You need to silence him down before he interrupted the show and start his lecture about safety.

You'll have to tell him that everything is scripted and safe...most of the time.

"But it's still unacceptable to see people play around with their lives like that."

He also dislike them more when you told him that there are also those who can hipnotize other people.

Even a simple card tricks will annoyed him.

Maybe it's because it gave him the same familiar sensation like being fooled by Mitsuhide.

Masamune

Sushi terrorist

Have you heard the news?

Lately in Japan there's this group who terrorize sushi restaurants by licking the soy sauce bottles, tea cups, and sushi on conveyor belt (the culprits already got arrested).

Masamune as the chef of the group and the one who appreciates food the most, definitely won't tolerate this act of disrespect toward foods.

If the culprits are still running loose, he will hunt them and whoop their asses.

"so you lads were the naughty nasty kittens who ran around licking things? You should have told me. I have better "catnip" for you lads to lick. Oi Ieyasu, give me your best batch of sauce and pepper."

You better believe the culprits find enlightenment after tasting Masamune's "special" course.

Ieyasu

Pesky sales

Whether it's shady neighbors who tried to recruit him to join shady group or average sales who diligently offer their products...all of them annoyed him.

"No, I don't need it. Leave me alone."

You started to wonder why he seem to be attracting the attention of those sales.

There were always several sales flocking on him wherever he goes.

Maybe because he looks soft and an easy target for them?

He became more grumpy and decided to wear a hat, glasses, and mask whenever he goes out.

In addition, there was that one time when someone offer free pack of tissues on the street.

He accepted it but he was curious why there is a phone number on it.

He asked you and you told him that's a phone number to order a "service" from those ladies.

(⁄ ⁄•⁄Д⁄•⁄ ⁄) He was blushing hard and found those sales tactic as unbelievable. He became more cynical and suspicious toward any kind gesture from modern people.

Mitsunari

Scammer

He might also have the same problem as Ieyasu since he also look like an easy target. But he managed to unintentionally blinded them with his angelic smile and steer them away...almost like they are being manipulated. Of course that's also thanks to your help for teaching him what's right or wrong in this era.

But even Mitsunari can found something as unpleasant.

It was during a date. You brought him to a traditional japanese festival.

There were a lot of stands but a particular stand picked his curiosity.

It was like a gambling game with prizes.

He was observing how it works. He noticed that something is off.

He confronted the owner by asking a barrage of questions and ended it by presenting his calculations to prove that the game is rigged.

Winner: Mitsunari.

Yes, it's similar to karma akabane but Mitsunari did it without ill intent.

Mitsuhide

Ah...he is a hard one.

He is too composed and smart for his own good.

But...even Mitsuhide should have his own fair share of struggle in the modern world.

Fangirls with moe power.

Act suspicious and smug all you want, but you are weak against strong and straight forward affections, right Mitsuhide?

His mysterious allure might attracted fangirls, otaku, and even creepy stalker fans like sasaeng.

He learns that people in this era can be more aggressive in their approach when it comes to forming a relationship or admiring someone.

Poor kitsune.

He can't keep up with the power of moe.

You offered to console your exhausted kitsune.

Like Ieyasu, in the end he decided to disguise himself when he goes out.

Kenshin

Pretty much everyone and everything.

He hates the police for forbidding him from carrying his sword.

He hates those scouts who keep trying to scout him into modelling, host, and even boyband.

He hates those small fry criminals like molesters (if they touch you, they die).

He hates those who keep staring at him with glimmering eyes.

Imagine a scene from ouran high school where there is this yakuza guy who glares at a bunch of girls, but the power of moe is stronger than his glare. It's similar with Kenshin.

He has similar problem like Mitsuhide, but Kenshin is too...rebellious to hide himself. Hiding is not in his nature.

He won't disguise himself unless you ask him.

"How dare you order me around. Are you trying to get in my way?"

Oh yeah..he will also hate rules like limited purchase.

Shingen

This one is unusual. I can't see him as disliking someone strongly. So...

Low ceiling.

Yep, it's a struggle for all tall people who came to Japan.

Walking in the hallway? He need to bent a bit.

Sometimes his head bonk into hanging direction plates.

Just...don't take him to a capsule hotel if you want a steamy night with him.

Yukimura

Host club

(o/////o " ) blushing intensifies

"h-how can all of them flirt in a room full of people? Don't they have some decency?" *closing his eyes with both his hands*

It's like in a room full of lord Shingen.

Poor boy can't take the heat and wanted to leave immediately.

He is more astounded when you told him that they don't even flirt genuinely.

Seems like a fitting job for his lord. Of course, he won't allow it if his lord really did want to become a host.

Sasuke

😐

Is there any?

He is a modern man.

He is used to it and can handle it.

Along with you, he will help the warlords to get used to life in modern time.

#ikemen series #ikemen sengoku #ikesen #ikesen nobunaga #ikesen hideyoshi #ikesen masamune #ikesen ieyasu #ikesen mitsunari #ikesen mitsuhide #ikesen kenshin #ikesen shingen #ikesen yukimura #ikesen sasuke #ikesen mc #ikesen headcanons

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andmaybegayer · 10 months

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Last Monday of the Week 2023-07-03

There's situations but I'm handling it and everything will be fine

Listening: Missed the latest song from We Kill Cowboys, Pink Codeine. I love We Kill Cowboys but they do most of their music live and release albums almost never, and even when I still lived in South Africa they mostly play around Cape Town, so I have not heard much of their new shit barring what lands up online.

youtube

They changed labels to Mongrel Records recently. Mongrel handles a lot of the heavy rock stuff around ZA, some good bands including Acid Magus, Springbok Nude Girls, All This For Nothing, and Ruff Majik.

Reading: Kaiju Preservation Society, sci-fi fluff from Scalzi. A guy down on his luck during The COVID gets recruited to go along as grunt labour on a scientific expedition to parallel universe Greenland, where there are giant kaiju roaming around in tropical forest.

Very loose spec bio that is nonetheless fun to read about, Kaiju are giant nuclear-powered walking biomes covered in various parasites, commensalists, and mutualists that scour the nearby area for food and give some to the Kaiju in exchange for mobility and protection. Like if mycorhizzal fungi were wolves.

At its best it is a light workplace comedy on a research base, and a moderate action romp. There is a story but it's not anything special. It is fun that our Protagonist has a literature masters and is there mostly to move heavy objects. I enjoy the feeling behind scientific expedition living and I'm still a little bitter about not getting on the Antarctic expedition so I enjoy reading stories about similar environments.

Very much "I wrote this in COVID when all I could think about was COVID and I wanted to imagine a guy for whom pretty much everything goes okay." I enjoyed it enough, with modern sci-fi style snark and snappy one liners.

Watching: Nothing, fell behind on the Fast and Furious watch because it's hard to write about #4, since it's just #1 again.

Also assembling a bunch of Ikea furniture, I have a home office desk now and more than the bare minimum space to stash clothing. In a month or two I'll also have a desktop computer, but that's future me problems.

Making: Made bread as part of what will hopefully be an ongoing project to improve my breadmaking. I can almost always make something vaguely serviceable but it's always pretty random whether I can get bread to behave the way I want it to.

Playing: Also very little, did another bonus level or two in Terra Nil. The challenges are much more interesting in the bonus levels, they force you to consider some much longer view tasks like "leave enough low lying soil intact for wetlands" and "manage river access for your cleanup" but still not too challenging on normal mode.

Tools and Equipment: When I was choosing a kettle I insisted on one that had a minimum boil volume of no more than 500ml, the one my parents have has a rated minimum of 800ml which is positively wasteful when I mostly boil a single cup for tea. Anyway the one I got has a 250ml minimum boil which is so good. You can do one cup of tea and drain it basically dry. Winning. Great for my sense of accomplishment.

#last monday of the week

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aeltri · 8 months

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That something bad was the Saturnian Black Sun cult's brainchild, namely Nazism and MKUltra. Why do you think a common thread runs through the German BND, American CIA and the UK's GCHQ? MKd assets like Monarchs are often shared between multiple agencies. This is very much the case for Ben and Cunter, especially given the latter's family ties to the Nazis via Lord Mottistone. The fact that Adam chose the Black Sun logo for his production company indicates three things. He shares the same beliefs as Cunter, serves as another proxy Handler for Ben and uses SunnyMarch to launder money for their illicit activities. This includes proceeds from the sale of Intel and Kompromat, trafficking of all types, fraud, racketeering, extortion, prostitution etc. Why cults? Because they foster groupthink even in disturbed individuals with antisocial traits. Their extreme rituals serve as Kompromat to keep adult members in check while causing their youngest recruits to dissociate, priming them for MKUltra Programming. Why do you suppose Cunter's loaners have been diddled in plain sight? They are being turned into brainwashed tools just like her. The real leaders mainly see their organization as a means to an end. They manipulate dimwits like Cunter who delude themselves into thinking that their genetic syndromes are somehow "divine". This tea is especially timely given what just dropped on DW:

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nerdypanda3126 · 2 years

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The Making of a Luthier

This was written for the @lukacouffainezine. Leftover sales are open until Dec. 1, make sure to get your copy! The art for this piece was done by moge_ko_draws (originally posted on Instagram, posted to Tumblr with permission) (go check out her work, she’s a great artist!)

Luka joins a club for making stringed instruments. Along the way he makes a new friend and learns about the people in his life and about himself.

Read on Ao3

Luka considered the flier in his hand as he walked down the hallway of his school until he came to the advertised door. Other than the bold heading of "Making Music Mean More," it was a nondescript piece of paper with a room number and a vague paragraph about joining a club—but Luka knew better than to judge anything by appearance alone.

When he peeked in the doorway, though, it wasn't quite what he expected. Scraps of wood littered the small room and strange tools took command of most of the area. His eyes bounced from one work in progress to the next; even pulled apart he knew how to recognize a guitar.

He knocked on the doorframe, but when no one answered, he took a tentative step in, then another, and before he knew it his hand was lying on an almost-finished piece.

"You have a good eye," a voice said, jolting Luka out of his train of thought.

A blonde girl his age was watching him, her soft blue eyes hiding a laugh behind plastic safety glasses as she paused in her work. Although he didn't quite understand what she was actually working on. Something with a machine that shaved bits of wood off the large piece she was pushing through. The heavy leather apron she wore was covered in sawdust, and when she flipped her braid over her shoulder he could see flecks of wood entangled in her hair, too.

She flicked a switch and the machine powered down. "You here to join our little club?" A quick nod to the paper in his hands made him glance down at it, too.

"I… well… what is this place?"

"Officially it's the school's wood shop."

"And unofficially?"

"It's where M. Carpentier lets me make stringed instruments in my spare time. But the headmaster found out and now I need to recruit enough people to make this an official club before she'll let me continue 'wasting school resources.'" She rolled her eyes and propped her glasses up on her head, pushing her bangs out of her face to level him with a look. "So, what do you say, are you in?"

He blinked back at her, then looked down at the unfinished instrument under his fingers. It must've been hers. The labor it must've taken to create, the time she'd put into it already, and all alone in this workshop… she must really love it. He'd never thought about making instruments before, but now that he was…

He needed music in his life. But he never wanted to perform—commanding attention on stage turned his stomach and he liked being home too much for a life of touring. Maybe this was something he could do behind the scenes that would still help others discover their own voices and talents. Maybe this could be something he could do for him. Making music mean more.

When he looked back up, the girl was watching him with a pleased smile on her face like she already knew his answer but was still waiting to hear him say it.

"Yeah," he finally obliged her. "I'm in. I'm Luka, by the way."

Her smile grew. "Allegra. You know, like the musical term? But with an 'a' instead of an 'o.'" She flicked her glasses back down and offered him a spare pair. "Come on, I'll start you off over here on the belt sander. Less chance you'll cut anything off."

***

It took three months of time stolen in between school and helping out on the Liberty, but finally he was familiar with every machine in the shop and he was ready to try his hand at making his first guitar.

Before he could start, though, he still needed to choose a type of wood to use. It was surprisingly a more difficult decision than he thought it'd be. Was he looking for a warm sound or a deep resonance? Something light and springy or something more durable? The wood shop had plenty of scraps, but when he ran his hand over them none of them seemed… right. He couldn't explain it. But someday he hoped this instrument would be someone's voice. It felt important that he got it right.

Later that week, while he was still weighing Allegra's advice about prices versus sounds, his sister brought someone new on deck and shyly introduced her as "Rose." He couldn't help but smile as Rose flounced around the houseboat like she'd always belonged there, dragging Juleka along by the hand, her bright pink a sharp contrast to Juleka's preferred black, her effervescence practically contagious.

Watching them, it was as plain as day in the way their melodies played against each other: his sister had a crush. Not mutual, but… Rose was fond of Juleka at least. It was more than that, though. They fit together.

Contrast. His eyes widened. That's what he needed. Warmth and mellowness contrasted against something bright and springy. Rosewood and maple. The rosewood he'd have to source, but there was plenty of maple around the shop.

He gave Juleka a jumbled explanation and fumbled with his bike lock in his rush to get to the workshop.

***

"So after we've soaked it, it goes on the jig," Allegra explained, pulling a dripping strip of wood out of the hot water bath it had stayed in for the past hour. "It needs to be wet, otherwise the second you try to put tension on it, it'll just snap."

With an air of expertise, she guided his hands to settle the pliant wood into the shaping jig—one of her own design, she'd told him proudly on his first day. It seemed like a delicate process as Allegra did everything swiftly but in a precise order. Once all the clamps were on, she let out a breath she'd apparently been holding.

"What now?" he asked, still dazed from watching a material he thought would be more stubborn than that bend to her will so easily.

"Now we leave it alone. It'll air dry and harden all on its own."

She smacked his hand away when he went to touch the curve she'd helped him make. Once it dried it would be the swell of the body of the guitar, perfectly curved to fit onto the player's thigh.

Something that should've been too stubborn to bend. His mom's hard-won unyielding independence popped into his thoughts. At some point in her life, Anarka had been in love. Maybe she'd even thought about spending her life with someone. He didn't know anything about his father, but he knew his mother's heart had been broken beyond repair.

She'd been hardened into her final shape, too.

And now here he was, exploring a quiet career making instruments. If he hadn't had the upbringing he did… if his mother hadn't been so hurt when whoever his father was walked away from her and her unborn children… if she hadn't had to go it all alone… things could've been different. He could've been different. Maybe Anarka wouldn't have been as focused on raising him to be independent. Maybe she wouldn't have encouraged him to find his own happiness outside of what anyone else thought of him. What anyone expected of him.

"Hello? Earth to Luka?" Allegra waved a hand in front of his face. He shook his head clear and managed to smile. Her eyebrows furrowed as she frowned back at him. "You can't zone out like that in front of a machine, you know."

He paused, his fingers hovering over the still-damp wood, before he opened his mouth to ask a question, then closed it again, choosing his words more carefully than normal.

"Do you ever feel like you're losing parts of yourself when you make these?" he finally asked.

Allegra considered him, and he almost started to apologize for not making sense when she looked over at the guitar she'd just finished—the one he'd found his first day in the shop.

"I think of it more like finding lost parts of myself," she answered him wistfully. "And letting them go."

***

"This is Ivan," Rose announced proudly. Luka smiled at the gargantuan teen, trying to decide whether to trust his instinct or his intuition. When Ivan waved shyly, Luka's intuition won out and he decided then and there Ivan was a friend.

"He plays drums and writes songs!" Rose was gushing, and Luka just barely caught the worried glance Juleka shot between the two of them. Unneeded, Luka knew, but he couldn't tell her that. Not yet, anyways.

"Welcome to the band," Luka said, extending his hand. It disappeared in Ivan's grip.

It took some cajoling on Rose's part, but Ivan eventually—bashfully—produced a wrinkled piece of paper with a poem written on it. Luka smoothed the crinkles out with the pads of his fingers.

"She screamed and ran away when I tried to sing it," Ivan said, balling his fists in what Luka interpreted as a show of embarrassment rather than anger. "So maybe it's not very good."

Luka's eyes flicked down the paper, then back up at Ivan. He would never bring it up, but he was pretty sure Juleka had told him about Ivan's akumatization. And what caused it. Ivan was in love. Luka smiled as he handed the paper back.

"Did you ever try again?"

By the shy smile that Ivan directed off to the side, Luka figured he had, and had been successful. It was a rare person that was as sensitive as Ivan but as willing to expose himself to rejection more than once.

Later in the shop, Luka picked up the rosewood intended for the fretboard. Solid, sturdy, able to withstand the cut of steel strings over time, but still softer than it looked. Not unlike his new friend.

"Are you using that or what?" Allegra asked from across the room. When he blinked back to where he was, she was watching him curiously.

"Yeah. I was just thinking."

She rolled her eyes at him. "I swear if you start talking in musical metaphors again I'll ban you forever."

"You can't ban me," he said, chuckling as he moved over to his workstation, rosewood still in hand. "I'm the only one who knows how to sweet talk the bandsaw."

She muttered something under her breath about how he was lucky he was cute and he shook his head, smiling, as he started measuring.

***

"What's up with you today?" Allegra asked, her tone bristling. "You're all… spaced out or something."

He shook his head clear of the melody that was looping through his head before he managed to smile. "Nothing. A new song stuck in my head, that's all."

She pursed her lips. "By 'song' you mean you met someone new, right?" When he only nodded, her eyebrows furrowed. "A girl?"

He hummed in response. "One of Juleka's friends. Marinette."��

Clear as a musical note, sincere as a melody. Brave enough to find Ladybug on her own initiative and tell her to help his mom. And something more. He couldn't put his finger on it, but when he'd played those chords for her there was something else hiding beneath the surface. A mystery, or a secret. Something important to her—integral, even.

When Allegra didn't answer him, he realized he'd continued humming, not quite as 'to himself' as he'd thought.

"Marinette, huh?" she asked, her tone light but too careful.

Her eyes darted away from his, and she busied herself by whittling a scrap piece of wood she couldn't possibly be thinking of using as color rose to her cheeks. He looked away, guilty of seeing too much again.

He focused instead on setting another piece of mother of pearl in place for the inlay around the soundhole, admiring the unique sheen as the colors shifted in the light. He liked the way there was something more to look for in each piece. If he squinted, he could imagine he could see the whole rainbow the stones offered, but it was still barely beyond his grasp.

"Yeah," he answered softly, smiling to himself as he ran his fingers over his work. "Ma-Ma-Marinette."

***

"Run the booth?" Luka asked incredulously as Allegra pushed a paper into his hands and started pulling guitars off the wall to show at the fair.

"Sure, why not? You know everything about this place, right?"

He stopped her as she reached for the violin she'd made the past year. Seeing it in her hands, finished, he couldn't understand why she wouldn't want to share her passion with others.

"It should be you," he said. "I wouldn't be here if it weren't for you."

She paused, staring at his hand on hers. "Won't Marinette be there?"

He let her implication roll off him. She'd seen him go through trying to date Marinette, breaking up with her, and then worrying about how she was avoiding him. But they were friends again, and Allegra knew that. He’d rather have Marinette in his life as a friend than nothing at all. And the same was true for Allegra. They’d spent two years in the shop together. She’d taught him everything he knew.

The guitar he’d just finished was as much hers as it was his. She was in every piece of it.

Instead of telling her any of that, he just shook his head. “I don’t think so.”

She broke his grip gently and packed the violin and its bow away with everything else. He felt the tension in the air but didn’t know what to do about it.

Finally, she sighed. “I won’t be here next year,” she said quietly. “We’re moving to London, and I’ll be at another school. So it’s up to you to keep this thing going.” She turned and pressed the violin case into his hands, giving him a brave smile. “So, what do you say? Are you in?”

***

Marinette was talking to André the ice cream man when he spotted her. Smiling, he walked up as quietly as he could behind her, intending to surprise her.

“Hello, Marinette,” he said, and his smile grew when she jumped. It was nice being friends with her, teasing her. No pressure on anyone.

“Luka!” she yelped, then looked back at André helplessly. “Actually, Luka and I are just… uh—”

“Buddies,” he supplied, sensing her distress. “We’re buddies.”

“You don’t necessarily have to be in love to enjoy your own scoop of magic,” André said, apparently continuing his conversation with Marinette. He handed the ice cream to Luka, but Luka handed it over to Marinette instead. He’d never cared much for André’s ice cream, funnily enough, but Marinette seemed to like it. As they bid goodbye to André he did steal a bite from the scoop on top, though.

"I'm surprised to see you here!” Marinette said. “I thought you already knew what career you're going to have."

"I do," he answered easily, "I'm in charge of my school's booth where I tell people about being a maker of stringed instruments."

He’d led her there as if on instinct. His guitar was on display. Front and center. His hand gravitated to it the same way it always did and he picked it up, mostly to have something to do with his hands.

"What about you, Marinette? Why are you here? Aren't you on your way to becoming a talented fashion designer?"

"I don't know anymore. There's so many careers that interest me in the world of fashion, creation, decoration…" She sighed. "You're lucky you know exactly what you want to do."

"I just listen to my inner voice." He played a few notes on his guitar, listening to the sound it made more than the notes themselves. "This is the first instrument I ever made." Marinette was watching him with wide eyes and he didn't even hesitate. The guitar was in her hands.

"It took me two years," he admitted.

Two years in the shop with Allegra. Two years of finding pieces of himself and putting those pieces and thoughts into the wood. Everyone he loved was there, some way or another.

The inlay he’d created shone in the sun as Marinette admired the guitar, casting a rainbow between the strings for the briefest moment.

The flier had simply read “Making Music Mean More.” He hadn’t known then that by walking into that room he’d find what he was meant to do—and what he was made of.

#Luka Couffaine #juleka couffaine #rose lavillant #ivan bruel #marinette dupain cheng #lukacouffaine zine #fic title: the making of a luthier

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tsreviews · 2 months

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247callcenterservice · 3 months

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In the United States, call center companies play a pivotal role in providing customer support, sales assistance, technical troubleshooting, and various other services for businesses across a multitude of industries. These companies employ thousands of individuals nationwide and operate through various models, including in-house, outsourced, and virtual call centers. Let's delve into the landscape of call center companies in the USA.

1. Overview of the Call Center Industry:

The call center industry in the USA has witnessed significant growth over the years, driven by the increasing demand for cost-effective customer service solutions and the globalization of businesses. Today, call centers cater to diverse sectors such as telecommunications, banking and finance, healthcare, retail, technology, and e-commerce.

2. Major Players:

Several major call center companies dominate the industry, including:

Teleperformance: One of the largest call center companies globally, Teleperformance operates numerous centers across the USA, offering multilingual customer support, technical assistance, and sales services.

Concentrix: Concentrix is another key player, known for its innovative customer engagement solutions. It provides a wide range of services, including customer care, technical support, and digital marketing services.

Alorica: Alorica specializes in customer experience outsourcing solutions, serving clients in various industries. It offers services such as customer support, sales, and back-office support.

Sitel Group: Sitel Group is renowned for its customer experience management solutions. With a global presence, Sitel operates call centers in multiple locations across the USA, providing tailored customer support services.

TTEC: Formerly known as TeleTech, TTEC offers customer experience solutions, digital services, and technology-enabled customer care. It focuses on delivering personalized customer interactions through its contact centers.

3. Industry Trends:

The call center industry is continually evolving, driven by technological advancements and changing consumer preferences. Some notable trends include:

Digital Transformation: Call centers are increasingly integrating digital channels such as chat, email, and social media to enhance customer engagement and support omnichannel experiences.

AI and Automation: Automation technologies, including artificial intelligence (AI) and chatbots, are being adopted to streamline processes, improve efficiency, and provide faster resolutions to customer queries.

Remote Workforce: The COVID-19 pandemic accelerated the shift towards remote work in the call center industry. Many companies have embraced remote workforce models, allowing agents to work from home while maintaining productivity and efficiency.

Data Analytics: Call centers are leveraging data analytics tools to gain insights into customer behavior, preferences, and trends. This data-driven approach enables them to personalize interactions and optimize service delivery.

4. Challenges and Opportunities:

Despite its growth, the call center industry faces several challenges, including:

Staffing Issues: Recruiting and retaining skilled agents remains a challenge for many call center companies, particularly amid competition for talent and high turnover rates.

Security Concerns: With the increasing prevalence of cyber threats, call centers must prioritize data security and compliance to protect sensitive customer information.

However, the industry also presents numerous opportunities for growth and innovation:

Expansion of Services: Call center companies can diversify their service offerings to meet the evolving needs of clients, such as expanding into digital customer engagement, analytics, and consulting services.

Focus on Customer Experience: By prioritizing customer experience and investing in training and technology, call centers can differentiate themselves and gain a competitive edge in the market.

Globalization: With advancements in technology and communication infrastructure, call center companies can explore opportunities for global expansion and tap into new markets.

5. Future Outlook:

Looking ahead, the call center industry is poised for further growth and transformation. As businesses increasingly prioritize customer-centric strategies, call center companies will play a crucial role in delivering exceptional customer experiences and driving business success.

In conclusion, call center companies in the USA form a vital component of the customer service ecosystem, serving a wide range of industries and helping businesses enhance customer satisfaction and loyalty. With ongoing technological innovations and evolving customer expectations, the industry is poised for continued growth and innovation in the years to come.

#call center companies

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skzfairyy · 1 year

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SKZ Profiles

BangChan: Growing up in an orphanage, Christopher Bang was already different from the others. His australian accent did nothing to hide his heritage nor did it make him any more popular with the other boys he grew up with. After the district’s all boys academy, 2PM, came to do their yearly round up of abandoned children to fill their barracks he couldn’t picture his life getting any better. It wasn’t until he ran into 2 other boys named Changbin and Jisung, who were quite similar to himself, that he start to think differently about his life. With the boys that grew to become like his own brothers, Bangchan began to excel in school and soon became the top student of his class. He later meets Minho and recruits him into their little group of strays, and they all mutually agree to make Chan their leader. As Chan continues to excel in school, he eventually earns the title of their class’s Ace, and 2PM’s headmasters offer him and his friends a home as well as a guaranteed job, in exchange for the four of them to work as agents within their organization that is a part of the district’s secret society. Having no other options, the boys accept their offer. Spending their nights gathering and securing intel for the sale and trade of illegal goods, and causing mayhem wherever they go.

Seo Changbin: Abandoned by his family and left to fend for himself, Changbin grew up a very quiet individual. When 2PM’s school for potential agents came and plucked him from his orphanage, Changbin’s survival instincts kicked in quickly. He was placed in the same barracks as Bangchan and Jisung, instantly forming a friendship with them. They not only motivated him to do better, but also broke him out of his quiet shell he used to hide in so much. Changbin found his combat courses to be quite fun, and decided his specialization in weaponry early on. As the boys grew older he took an interest in improving his body, and began to bulk up as well- leaving his sparring partners looking worse and worse as time went on. The school later dubbed him as the Punisher, and after graduation his headmasters recruited him to do exactly that to their enemies. Though he never received much recognition from his superiors, Changbin was known to be 2PM’s deadliest weapon.

Lee Minho: Quiet, observative, and highly secretive even from a young age, Minho knew his role in life early on. When he entered the school of agents, his classes were scheduled carefully, his teachers already figuring out what kind of agent he would become. Though he was last to join their group of strays, Minho was treated no differently, and though he was quiet, it warmed his heart to find a group to actually belong too. Minho’s stealth was second to none and it was proven time and time again as his years at the academy went on. He was another student the headmasters made note of as his graduation neared, they knew how useful the silent boy would be to them and wasted no time in getting him under their claws. He of course abided without issue, not for his headmasters, but for the little family he built all those years ago.

Han Jisung: Jisung was quiet for a long time, some thought he would be no help to the academy, and he was almost left behind at his orphanage, until someone found his collection of trinkets he kept under his cot. Jisung would take random wires and metal tools he’d find around the building and create different things in his free time. This was his golden ticket to being accepted and he did not disappoint once he arrived. Though they had extreme trouble with his personality, Jisung excelled in mechanics and anything tech related. After some time, he came around and formed an unbreakable bond with the two boys he shared a room with. Finally letting them, and eventually everyone else see the real, energetic, goofy Jisung. Though his specialty was technology, he learned basic hand to hand combat in case he was ever in the field and graduated with his friends. Bangchan was actually the one to recruit him to work with 2PM after graduating, so that he wouldn’t get kicked out. Of course Jisung accepted. Providing 2PM with their very own golden tech boy.

Kim Seungmin: Growing up in a semi wealthy family within the district, Seungmin always did what he was told without asking any questions. That included going to 2pm’s academy for potential agents. He made some friends throughout his years there, always seeing Bangchan or Changbin in the halls but never really speaking to the group of stray kids in fear of ruining his own reputation. Seungmin found his calling in the medical field. He learned very early on what happened behind closed doors in the academy after many late night wakeup calls to preform bullet removal surgeries, or stitching wounds together in the early mornings. Afraid of what was going to happen to him if he stayed, Seungmin chose to disappear from District 9′s radar right after graduation. Until he had a run in with a familiar classmate that eventually changed all his plans.

Hwang Hyunjin: A child that comes from generations of wealth and affluence, Hyunjin was put in the academy of potential agents just like his father and his father before him. As a legacy Hyunjin went through the academy with little to no problems and learned to excel in many different areas. The only issue for him is that nothing of what he was learning in school peaked his interest. He followed through with his families wishes up to graduation, it was then that he said goodbye to the world of District 9 and it’s secret society. Instead he found a secluded place that he knew no one would come looking for him and he found peace within his own ambitions of art and music. That is until he received a call that would change the entire trajectory of his life as he knew it.

Y2K masterlist || series masterlist ||

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theomeganerd · 3 months

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Video Game News Stories For February 20, 2024

Nintendo Switch-Exclusive Games Discount

Nintendo fans can celebrate as several exclusive games for the Nintendo Switch are now available at discounted prices. Whether you’re a fan of iconic franchises like Mario, Zelda, or Pokémon, there’s something for everyone. Dive into these captivating adventures without breaking the bank.

Apex Legends Legend Upgrades

Attention, Apex Legends players! Get ready to level up your Legends with new upgrades and shield cores. Whether you’re a seasoned champion or a fresh recruit, these enhancements promise to change the dynamics of the game. Sharpen your skills and dominate the arena!

Microsoft Visual Studio 2022 Pro License Sale

For developers, Microsoft Visual Studio 2022 Pro licenses are currently on sale. Priced at just $45, these licenses provide access to powerful tools for coding, debugging, and building applications. Enhance your development workflow and stay ahead in the software development game.

Windows 11 Pro Discount

Upgrade your operating system! Windows 11 Pro is available at a discounted price of $23 this weekend. Experience the sleek interface, improved performance, and new features that Windows 11 has to offer. Whether you’re working or gaming, this upgrade is worth considering.

Diablo 4 SteelSeries Accessories Sale

Prepare for the infernal battles of Diablo 4 with discounted SteelSeries accessories. From gaming mice to headsets, these peripherals are designed for demon-slaying excellence. Equip yourself and venture into the dark realms with confidence.

Fanatical’s Mystery Fire Bundle

Curious about what’s inside? Fanatical’s Mystery Fire Bundle offers up to 20 Steam games for just $14. Unbox the surprises and discover hidden gems among the flames. Will you find your next favorite title in this bundle?

Embracer’s Game Cancellations and Layoffs

Embracer Group, the parent company of several game studios, has made tough decisions. They canceled 29 games and laid off 1,400 employees in the last six months. The gaming industry can be unpredictable, even for giants.

Superman: Legacy Film Update

Director James Gunn sheds light on the upcoming Superman film. Unfortunately, Bassem Youssef won’t appear in the movie. Fans speculate on the reasons behind this casting choice. The Man of Steel’s legacy continues to intrigue us.

Nightingale’s Extended Gameplay Trailer

Crafting, realms, and adventure await in Nightingale. The extended gameplay trailer showcases intricate systems and captivating visuals. Dive into this fantasy world and uncover its secrets.

Nintendo Switch 2 Release Update

Hold your Joy-Cons tightly! The Nintendo Switch 2 might not arrive until 2025. Rumors swirl about its features, but Nintendo remains tight-lipped. Patience, fellow gamers!

#nintendo #nintendo switch #nintendo switch 2 #nightingale #superman legacy #superman #embracer group #video games #gaming #news #gaming news #apex legends

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astraltrickster · 1 year

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While I'm talking about misinformation online, let's talk about a factor I don't see acknowledged nearly enough in how it spreads: trust.

I've spent a lot of time studying how to tell a reliable source from an unreliable one. I've taken all the quizzes on the matter I've found. I've even caught and written about a few that were biased as all hell - meta-usage of that skill!

And yet I admit to having believed online misinformation from time to time.

Why?

Because it was shared by someone I knew and trusted.

Problem was, they shared it from someone THEY knew and trusted, who shared it from someone they knew and trusted, who shared it from someone they knew and trusted, who shared it from their friend who they didn't realize was in the early, reasonable-sounding-propaganda stages of being recruited into some fucked up internet pyramid scheme-cult hybrid or something like that.

This is why Discord scam bots like to hijack real users' accounts. This is why hijacking real users' accounts is a malware strategy that dates back to early email viruses. It's a form of sneaky social engineering - we just don't question things that both align with our preexisting beliefs AND are said by someone we know and trust. In fact, by starting on a small, "fine details" level, trust can be used to change someone's worldview, for better or for worse - this is one of the two biggest factors as to why shared interests can be used as a tool for radicalization, right up there with the fact that we tend to develop a sort of metaphorical tunnel vision around things we're passionate about.

The thing is, this is one of the hardest pitfalls to avoid. Even if I consciously know better, even if I know my friends are just as inclined to make this assumption as I am, and so are their friends, and so are their friends' friends, I still catch myself assuming, ah, yeah, I'm sure my friend did their due diligence and isn't accidentally spreading bullshit! Liked and shared!

...except, no. No, everyone else is just as prone to that bias as I am. Just because I'm pretty sure my friends and mutuals all know better than to click on some shady Ray-Bans sale link "a friend" DMed us doesn't mean we're all perfect fact-checkers.

The point of all this is - remember that misinformation isn't just a Stupid People Problem. Your friends can fall for it. You can fall for it. It's very, VERY likely that, at some point in your life, you'll fall for it BECAUSE a friend of yours fell for it, and you trusted that friend. That doesn't make you A Bad Person, nor does it make you stupid for trusting that friend, nor does it make that friend stupid - it means the misinformation sharing machine worked as designed.

The most important thing to do is to recognize this fact and be willing to accept the reality when verifiably corrected.

#internet safety #internet culture #things that happen to the best of us #human design flaws

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agrarian-blog · 3 months

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Enhance Your Rural Sales Strategy with Expert Sales Coaching in New Zealand

Are you struggling to optimize your rural sales strategy? Look no further than Agrarian, your trusted partner in rural sales coaching new Zealand, recruitment, coaching, and CRM solutions. With only 13% of customers believing a salesperson truly understands their needs, it's crucial to equip your team with the right skills and knowledge. Our comprehensive training programs empower sales teams to ask the right questions, reduce buyer risk, identify key motives, and employ influencer strategies to shorten sales cycles. Moreover, we specialize in CRM training, helping you leverage customer relationship management tools to boost sales productivity and efficiency. Our recruitment services ensure you find the perfect fit for your sales team, saving you up to 150% of annual salary in replacement costs. Trust Agrarian to elevate your rural sales game and unlock new levels of success. Register now to receive our newsletter and stay updated on the latest insights and strategies for rural sales excellence.

#Sales Training Services #Rural Sales Training #Agriculture Sales Training #rural sales courses #agricultural sales training

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valkyrieandstrangeridingaragorn · 2 years

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I find it strange that Wanda and Pietro never thought about getting revenge on the person who gave the orders for two mortar shells to be dropped on their house and the person who obeyed those orders? Killing only Stark wouldn't really avenge the death of their parents, he wasn't the one who directly launched the mortar shells at their house, he just approved the production and sale of the mortar shells. The person who gave the orders for the mortar shells to be dropped into their house and the person who obeyed those orders are just as much to blame for the twins' parents deaths as Stark is. Because even if Stark hadn't sold the mortar shells for them to use in the bombing, it would still happen, but only with mortar shells from another company, like Hammer Industries or A.I.M..

I'm not sure this was properly addressed in the movies but Wanda and Pietro were focused at first in the US Air Force (who had been the ones to orchestrate a number of attacks on Sokovia and devastated Novi Grad) until Hydra approached them and other civilians during an anti US protest and tried to recruit them, it's all in the wiki (x):

HYDRA had found some genetic oddities among the country's inhabitants, which ideally made them candidates for experiments with the Mind Stone. List approached a group of anti-American protesters in the streets of Sokovia, which included the twins Pietro and Wanda Maximoff, in order to convince them that they should not look to their government to protect their rights, but rather fight for them personally.

He offered to provide them with the "tools" they needed to battle their foreign oppressors if they were willing to volunteer for experimentation. The Maximoff twins confronted List, saying they wanted the wars out of their streets, but List claimed that they would need the power to achieve their goals. He exemplified the power he was offering them, saying they had already seen it in Iron Man and the Avengers. The only thing List said he required to grant them a greater future was their consent. Many of the citizens in Sokovia took List up on his offer, including the Maximoffs.

The enemies of the twins were the American forces but probably Hydra steered them more in the direction of the Avengers and more specifically Stark. And once they had their powers it makes sense they would go for something personal to them, and they knew Stark had provided the necessary weapons to destroy their city so they went straight for him and the Avengers. Also it probably didn't go unnoticed by them that after Sokovia nothing happened - or rather, years later Stark gave a press conference after being kidnapped (and a bunch of Americans killed because... who cares if they're not American, right?) to pretend to be a good boy and he just stopped manufacturing weapons, just like that. He didn't face any consequences for it, he kept his privilege and his wealth and his position, he didn't lose anything.

I guess that's probably the worst part and why they focused on him and not so much on a captain or colonel or whoever gave the order to drop those shells on their house: Stark is a very public personality who had been making a fortune out of selling weapons and he was delighted with the life that had granted him, he would go on TV, he'd be praised by the most powerful men in the world, he had built a huge tower with his name on it... it's like a punch in the face, you know. Add to that whatever lies Hydra told them and you got it.

#anti tony stark

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gradsiren · 6 months

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𝐉𝐨𝐛 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬, 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐀𝐧𝐝 𝐉𝐨𝐛 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧

An organization is like a machine with many moving parts. For it to work efficiently, there must be the right people placed in the right roles.

This requires properly defining and documenting different jobs in the organization through job analysis, job descriptions and job specifications.

These tools form the foundation of key HR functions like recruitment, compensation, performance management and employee development.

In this article, we’ll provide an in-depth overview of what job analysis, descriptions and specifications are, why they matter. We’ll also discuss how to create them accurately for hiring and managing talent effectively.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐉𝐨𝐛 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬?

Job analysis is a systematic process of gathering, documenting and analyzing information about the responsibilities, tasks, skills, abilities, knowledge area, and work context associated with a

particular job. It forms the basis for defining the right requirements for successfully performing that job.

The key objectives of job analysis are to:

● Identify the core duties and responsibilities that a job entails

● Determine the specialized skills, credentials or competencies needed for the job

● Recognize the key performance indicators to measure outcomes for the job

● Understand the environmental/cultural context and physical demands of the job

● Identify machines, tools, equipment, and technologies used in the job

Information for job analysis is gathered in several ways – employee surveys, questionnaires, interviews with job incumbents, observation of workers, and review of policies and procedures.

Specialized jobs may also require analyzing industry standards.

The deliverable from job analysis is documentation that comprehensively describes the job – this is called job description.

𝐄𝐥𝐞𝐦𝐞𝐧𝐭𝐬 𝐨𝐟 𝐚 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧

An effective job description concisely summarizes the key outputs, responsibilities, required skills and qualifications for a particular job. It serves as a guiding document for recruiting, onboarding, training and performance management.

Key elements that a job description includes are:

● Job title and department

● Overall purpose/objective of the job (summary statement)

● The scope of role and position in org structure

● Key duties and responsibilities

● Interactions with other jobs/departments

● Educational qualifications and specialized certification

● Technical/software skills needed

● Soft skills or behavioral competencies required

● Physical or sensory abilities required

A well-written job description is detailed yet easy to grasp for both job seekers and employees. It should describe both day-to-day activities as well as rare responsibilities that the role may

entail. The language used should be clear and use common industry terminology.

Here’s an example snippet from a job description:

Job Title: Sales Manager

Department: Sales

Summary Statement: Responsible for building and leading high-performing sales teams to drive sustainable business growth and achieve revenue targets for the organization’s products/services. Reports to the Head of Sales.

Roles and Responsibilities:

● Develop and implement strategic sales plans to achieve growth targets

● Manage end-to-end sales cycle for major accounts/partnerships

● Coach and mentor junior sales team members to build capabilities

● Work closely with marketing to generate quality sales leads

● Monitor competition landscape and market trends to identify opportunities

Notice how the summary provides an overview while the responsibilities dive into details of core duties.

𝐉𝐨𝐛 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧

Job specification is about defining the human requirements – the candidate profile with the skills, traits and experience needed to fulfill those duties.

Job specification details:

● Minimum or required educational qualifications

● Job-related certifications needed

● Hard skills and soft skills required

● Physical attributes like stamina if applicable

● Minimum years and type of experience desired

● Specialized knowledge needed

As part of job specification, you can also indicate “preferred but not required” qualifications to find candidates who may exceed expectations for the role.

The aim is to outline an optimal candidate profile that increases the chances of identifying the right people for long-term success in the job. Paired with the job description, the spec allows for informed hiring decisions based on merit rather than subjective impressions alone.

For example, part of a job spec for a sales manager role could be:

Required Qualification and Experience:

● Bachelor’s degree in Business Administration or relevant field

● Proven experience of 5+ years successfully managing corporate sales teams

● Demonstrated ability to coach and mentor junior sales resources

● Strong track record of achieving revenue targets in past roles

● Subject matter expertise and network in the technology industry

Preferred Qualifications:

● Master’s degree in Business or relevant certification

● Background working with partners/alliances programs

● International sales experience

𝟖 𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐟𝐨𝐫 𝐉𝐨𝐛 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬, 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧

Here are some key best practices to create accurate and impactful job analysis documentation:

1. Get input from diverse stakeholders: Speak with not just incumbents but their managers and internal customers to get a balanced perspective on the job.

2. Focus on the job, not person: Document only the role itself rather than capabilities of the current person in the job which could be subjective.

3. Use clear, concise language: Write descriptions suited not just for internal HR but also external candidates. Use common industry terminology.

4. Standardize key elements: Use consistent sections and structure across job docs for different roles to enable comparison.

5. Review and update regularly: Revisit docs as business needs evolve to ensure relevance. You can also build review cadence.

6. Collaborate with the compensation team: Align job analysis with pay scale considerations for competitive and fair compensation.

7. Leverage software tools: Use online templates and organizational collaboration tools to easily create, review and update descriptions.

8. Incorporate compliance needs: Ensure job documentation meets all the mandatory and other regulatory requirements.

𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐀𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐉𝐨𝐛 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐚𝐧𝐝 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧

Getting job analysis right has far-reaching impact across the employee lifecycle:

● Strategic workforce planning: The details help assess workforce capacity and identify skill gaps.

● Candidate screening: Job specs enable assessing if applicants have the required credentials and experience to shortlist.

● Interviewing and selection: Structured, standardized questions can be based on requirements in description.

● Onboarding/training: New hires understand role expectations right from day one. Learning is aligned to needs.

● Performance reviews: Measurable evaluation relies on key outputs and metrics captured in description.

● Succession planning: Required qualifications help identify and develop suitable internal candidates to fill critical roles.

● Compensation management: Job analysis enables pay to be competitive based on “going rate” for matching skill-sets and demands.

However, it is also important to choose the right platform to find experienced or fresher jobs. GradSiren is your destination if you are looking for IT jobs in India. The platform also provides you numerous opportunities for IT jobs in USA that fits your requirements.

𝐂𝐨𝐧𝐜𝐥𝐮𝐬𝐢𝐨𝐧

Job analysis, descriptions and specifications provide the strong informational backbone for managing your human capital in alignment with organizational goals. Getting it right does demand diligence and collaboration across teams, but pays off manifold in building a productive, thriving workforce.

As per best practices, incorporate input from diverse stakeholders, use clear and concise language, integrate regular reviews and ensure consistency across roles. By laying this robust groundwork, organizations can make smart, ethical decisions in acquiring and supporting talent.

#jobspecification #jobskills #itjobs #gradsiren

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gradsireninc · 6 months

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𝐉𝐨𝐛 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬, 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 𝐀𝐧𝐝 𝐉𝐨𝐛 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧