#Customer Service Excellence
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#Customer Service Excellence#OLA service center#Skilldworkforce#job placement success#career development#training pays off#professional training
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Mastering the Emirates Cabin Crew Open Day: Key Traits Recruiters Search For
Imagine stepping into the shoes of a recruiter for Emirates, one of the world’s most luxurious airlines, tasked with identifying candidates who don’t just meet the criteria but truly stand out as potential ambassadors for the brand. This perspective sheds light on what it takes to excel at an Emirates Cabin Crew Open Day. The event is more than a job interview; it’s a golden opportunity to…
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#Airline Jobs#aviation careers#Cabin crew recruitment#Customer Service Excellence#Emirates Cabin Crew#Interview Preparation#Professional Grooming#Teamwork Skills
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#023 Service Trends#Brand Reputation Boost#Building Trust with Clients#Client Feedback Importance#Client Satisfaction#Customer Feedback Loop#Customer Journey Enhancement#Customer Retention Strategies#Customer Service Automation#Customer Service Excellence#Customer-Centric Approach#Digital Customer Service Trends#Efficient Response Time#Elevate Customer Experience#Empathy in Customer Relations#Innovative Service Tools#Loyalty Building Tactics#Modern Service Techniques#Multi-Channel Support#Personalized Customer Care#Proactive Problem Solving#Proactive Support Methods#Real-time Support Solutions#Seamless Support Experience#Service Metrics and KPIs#Service Quality Improvement#Service Training Best Practices#Service Transformation Tips#Voice of the Customer Insights
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i actually love apologizing to people in a professional context when they inconvenience me. it can be such a power move. it's really context-dependent, though. the apology has to be sincere. it doesn't work if i'm actually just 100% fuming and have no sympathy for whatever their situation is, but if i can easily say to myself, "this must really be inconveniencing them also," then i love to be like, "thank you so much for your patience! i'm so sorry this has been such an ordeal. i really appreciate your perseverance. let me know if i can do anything to help!" because i do fully mean all those things at the same time that i'm like, so irritated because it's been like pulling teeth to get anything out of this person. and they know that they should have done the thing weeks ago, and then they feel bad that i'm apologizing, and it guilts them into doing whatever i need them to do. i am not interested in interrogating what this says about me as a person but again i must reiterate the apology is sincere. i'm sorry for both of us! i wish things were easier. i wish the load was lighter. take my hand. let's walk into that world together.
#didn't know where this was going when i started it but sure. send post#this is hard to explain because it's kind of passive-aggressive but at the same time it isn't at all?#anyway this is one of the most effective tools in my work arsenal but it can only be used in certain situations#there's something about not letting someone apologize and instead apologizing to them that makes them want to#prove themselves to you#i have such excellent customer service ratings it's insane#my posts
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I gotta wonder if there was like... a community of businesses within walking distance of the Jedi temple with a very specific reputation. Like an "everyone wants to work there" kind of reputation. bc the Jedi will boycott places that treat their employees badly. they are also very polite and tend to be generous tippers. sometimes they bring someone rude along to a lunch meeting or something but they tend to wait around afterwards to apologize profusely to the servers and give even better tips than usual.
just. like. if you have to be working customer service on Coruscant then you want to work in the ice cream shop across the way from the temple bc the padawans who frequent it are model customers. idk.
#this came to me last night when thinking about my customer service jobs#i think the jedi would be excellent to customer service workers#they empathize with us#star wars#sw#pro jedi#sort of#jedi order
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My internet was out for a week & this is my survival story.
No deadass I was kinda struggling 😭
But at the same time, I learned a lot about how social media is absolutely affecting my brain chemistry and it’s enlightening.
I’ve often had to take breaks from certain platforms whenever I find myself overwhelmed. But I always had an escape to like, other media.
When I ghosted FB for years, I took solace in Tumblr.
When I got burned out on fandom stuff on Tumblr, I ditched it for Twitter.
Whenever Twitter gets to be too annoying, I just scroll on Reddit.
But this was the first time in many moons that I had absolutely NO access to any of my vices. 🥲 Worst part was not having access to my besties on Discord, I felt so isolated and restless and bored. I depend on Twitter as like, my news station as well so there was a lot of FOMO on my shoulders. I was just sitting in the house like
I’m an asocial introvert but being absolutely cut off from the world at the safe distance I already kept it was brutal.
But, I went back to reading. I absolutely tore through Jacqueline Carey’s newest release in a day. I picked up an Astrology book I’ve had forever and read through that. I spent my time doing more chores or just… not having constant stimulus. I was still anxious because I couldn’t talk to my besties and also work on my VN stopped cause the team was waiting on ME to catch up 😩 But…
I’m calmer, overall. I feel less polarized and combative mentally. I have a lot to catch up on but it’s not as overwhelming in my head as it usually is. I feel like despite all my attempts at trying to get to a deeper understanding of astrology by following knowledgeable astrologers, I got more of a breakthrough NOT being pelted by a thousand astro opinions a day. Reading Carey’s book absolutely reignited my love for Terre d’Ange and adult writing in general; she has such a mastery over words I’ve only been able to grasp like ONCE in my life. I was all up in Joscelin’s story like
You really don’t notice how much you’re not being challenged in your reading until someone with her skill runs you over and you thank her for the privilege, LMAO!
I’m scrolling on Twitter now and feel detached from it in a way that’s good, I think. Being constantly informed is a double edged sword and I’m TRULY understanding how just… very reactionary social media is even when you follow people/topics that mean well. It literally cannot be healthy to absorb the knee-jerk takes and think pieces people make all the time, even if it shows me a perspective on issues I hadn’t considered.
It’s sad that my eternal fight with Cox internet forced me to take a sabbatical but I’m thankful for it. I need to be more disciplined and make my own planned absences from social media because I feel better not being constantly plugged in and doom scrolling. Idk how I’m gonna wrestle my ADHD to comply but ima figure it out, lol.
I guess this ramble is a reminder to take breaks from this hellsite and any other form of social media. It seems like nbd when you’re jumping from a YouTube video to IG to Tiktok all in the span of maybe 20 minutes and have been doing that for years. You don’t notice when you’re being overly influenced. You think cause you’ve curated your feed very well that you’re not stressed, especially when there’s extreme examples of unwell people on display to reassure you that you’re doing just fine by comparison.
Bestie, no you’re not. 😭 You’re drowning in stimulus and giving yourself no time to sit in stillness and find YOURSELF outside of all of the noise. Detox from all that and see how far you’ve REALLY come.
#also if you have a choice? do NOT use Cox#the customer service is excellent the reps are kind but the actual service is ASS#I wasn’t able to use my internet for a week and they only credited my bill 7 dollars#not the reps fault mind you but I’ve had so many battles with just getting continuous service before this shit that I’m just done#if they didn’t have a monopoly out here then I would have already gone with someone else#they charge too much for what they give
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wish you could review someone else’s google review and call them a lonely hater when their whole account is 1 star reviews of services complaining that they closed at 4:58 instead of 5
#like girl maybe they closed because you were so insufferable they had to literally lock you out asdfgshfsgs#sorry it’s kinda on you if you shop up somewhere right at close and expect excellent service#i hate customer service i’m so tired
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Elevate Client Services with Excel: Expert Tips for Financial Consultants by Grayson Garelick
Financial consultants operate in a dynamic environment where precision, efficiency, and client satisfaction are paramount. Excel, as a versatile tool, offers an array of features that can significantly enhance the services provided by financial consultants. Grayson Garelick, an accomplished financial analyst and consultant, shares invaluable Excel tips to help financial consultants elevate their client services and add tangible value.
The Role of Excel in Financial Consulting
Excel serves as the backbone of financial consulting, enabling consultants to analyze data, create models, and generate insights that drive informed decision-making. As the demands of clients become increasingly complex, mastering Excel becomes essential for financial consultants aiming to deliver exceptional services.
1. Customize Excel Templates
One of the most effective ways to streamline workflows and improve efficiency is by creating customized Excel templates tailored to specific client needs. Grayson suggests developing templates for budgeting, forecasting, and financial reporting that can be easily adapted for different clients, saving time and ensuring consistency.
2. Utilize PivotTables for Data Analysis
PivotTables are powerful tools in Excel that allow financial consultants to analyze large datasets and extract meaningful insights quickly. Grayson emphasizes the importance of mastering PivotTables for segmenting data, identifying trends, and presenting information in a clear and concise manner to clients.
3. Implement Conditional Formatting
Conditional formatting is a valuable feature in Excel that allows consultants to highlight important information and identify outliers effortlessly. By setting up conditional formatting rules, consultants can draw attention to key metrics, discrepancies, or trends, facilitating easier interpretation of data by clients.
4. Leverage Excel Add-ins
Excel offers a variety of add-ins that extend its functionality and provide additional features tailored to financial analysis and reporting. Grayson recommends exploring add-ins such as Power Query, Power Pivot, and Solver to enhance data manipulation, modeling, and optimization capabilities.
5. Automate Repetitive Tasks with Macros
Macros enable financial consultants to automate repetitive tasks and streamline workflows, saving valuable time and reducing the risk of errors. Grayson advises recording and editing macros to automate tasks such as data entry, formatting, and report generation, allowing consultants to focus on value-added activities.
6. Master Advanced Formulas and Functions
Excel's extensive library of formulas and functions offers endless possibilities for financial analysis and modeling. Grayson suggests mastering advanced formulas such as VLOOKUP, INDEX-MATCH, and array formulas to perform complex calculations, manipulate data, and create sophisticated models tailored to client needs.
7. Visualize Data with Charts and Graphs
Visualizing data is essential for conveying complex information in an easily digestible format. Excel offers a variety of chart types and customization options that enable consultants to create compelling visuals that resonate with clients. Grayson recommends experimenting with different chart styles to find the most effective way to present data and insights.
8. Collaborate and Share Workbooks Online
Excel's collaboration features enable financial consultants to work seamlessly with clients, colleagues, and stakeholders in real-time. Grayson highlights the benefits of sharing workbooks via OneDrive or SharePoint, allowing multiple users to collaborate on the same document, track changes, and maintain version control.
9. Protect Sensitive Data with Security Features
Data security is a top priority for financial consultants handling sensitive client information. Excel's built-in security features, such as password protection and encryption, help safeguard confidential data and ensure compliance with regulatory requirements. Grayson advises implementing security protocols to protect client data and maintain trust.
10. Stay Updated with Excel Training and Certification
Excel is a constantly evolving tool, with new features and updates released regularly. Grayson stresses the importance of staying updated with the latest Excel training and certification programs to enhance skills, explore new capabilities, and maintain proficiency in Excel's ever-changing landscape.
Elevating Client Services with Excel Mastery
Excel serves as a catalyst for innovation and excellence in financial consulting, empowering consultants to deliver exceptional services that add tangible value to clients. By implementing Grayson Garelick Excel tips, financial consultants can streamline workflows, enhance data analysis capabilities, and foster collaboration, ultimately driving client satisfaction and success. As financial consulting continues to evolve, mastering Excel remains a cornerstone of excellence, enabling consultants to thrive in a competitive landscape and exceed client expectations.
#Financial Consulting#grayson garelick#Customize Excel Templates#Utilize PivotTables#Implement Conditional Formatting#Leverage Excel Add-ins#Automate Repetitive Tasks with Macros#Advanced Formulas and Functions#Visualize Data with Charts and Graphs#Collaborate and Share Workbooks#Protect Sensitive Data with Security#Stay Updated with Excel Training#Elevating Client Services with Excel
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I'm an argumentative bastard just like both my parents but I try not to get into fights too much because a lot of arguments just turn into a waste of time but fuck man. It's really hard sometimes.
#chit chat#work stuff#'unskilled labor' is my secret communist trigger phrase and one day I'm gonna get fired#for yelling at a fucking office manager customer about how I know damn well how to keep employees in line and file paperwork#but I'd sure like to see him throw freight for ten hours a day every day for a year without cracking#and I'd like to see him get screamed at by a customer and have a portable grill thrown at him and not see him lose his cool#and I'd like to see him drive our assortment of forklifts through a store at 2pm and not hit anything or any customer not paying attention#not only is this skilled labor but im DAMN skilled at it#and he wasn’t even talking about retail specifically he was talking about mcdonalds#but i know what office work entails because I've done it and it's also half my job here#and 16yo burger flippers do a lot more have a lot more skills and risk a lot more danger than fucking working on microsoft excel all day#and yes a lot of office work is necessary but it's not fucking better than retail or food service#and I hope all his computers have slow internet for the rest of his life#jfc
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the kind of encouragement notes our boss wants us to write to each other: you're so good with customers! thanks for always giving fantastic service and scooping beautiful cones!
the kind of notes we actually write each other: thanks for covering my shift when i was in the ER and wasnt allowed to call off
#my boss told us this week to make sure we're writing notes to each other about excellent customer service#girl im gonna write them notes abt real shit and how they're good people and i appreciate how we help each other#fuck off if u think thats not good enough#also when i brought in homemade valentines for the team they got thrown in the trash <3#unless you appreciate ur coworkers for their dedication to The Four Steps Of Great Customer Service then ur wasting ur time
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tell me you've never had to use skype without telling me you've never had to use skype: you complain about discord
#liz blogs#what am i doing that i am actually completely 100% ok with the way discord runs right now and what they have behind paywalls#what am i doing that other people seem to not be doing that they get frustrated#i hate corporations more than the next guy but they do. still have to make money. to Function#its just bad when the app barely functions Without giving it money#its the difference between having a basic car and having four wheels 1 seat and a steering wheel. only the latter is bad#but the vanilla discord experience is... just fine?? you're not losing out on any Necessary features without it#it's Nice having custom colors and profile themes and funny icons but you don't Need them#the objectively best feature of nitro is the emojis and i am fine shelling out $30 A Year to use them where and however i want#in the basic nitro tier because i cannot fathom how much money it must cost#to run discord and host the insane amount of data it does. can you even Comprehend the sheer Size of what it stores#it is in fact the Only subscription to Anything i currently have#i think the 'fuck corporations fuck capitalism' attitude is Excellent but i think when most people Cannot think critically at all#everything is just black/white to them and they see Any service trying to make money as Bad and start screaming about it#tumblr and discord are on my very short list of services that i am actually very happy with and fine letting them make money#i feel strange watching the internet turn on discord the last couple years. it's still the same app. nothing has changed#literally trying to encorporate n//fts and AI is the only real Shit Move i can think they've ever made and to be fair#like every fucking company is jumping on that right now out of ignorance and not malice#nitro is not the problem though 🥴 are y'all ok#yes i saw people pissing and shitting their pants about discord giving nitro users more themes and thought they were insane#dark mode/light mode is just fine for basic functionality. you dont Need colors. shut up and go burn down an amazon warehouse instead
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Am I about to go get a scone for breakfast bc Garvez?
Yes.
#Also the bakery is five minutes from my house and I like supporting them#They're very kind and have excellent customer service#Also they donate all their leftover food at the end of the day to people without food#That's very slay of them#So I like to support#Garvez#Penelope Garcia#Luke Alvez#Criminal Minds#Criminal Minds reboot#Criminal Minds Evolution#CME spoilers
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I acquired a job
#it's like online customer service so nothing super fance#but like. i am! employed!!!#apparently i present myself very well and have excellent social skills#which is nice 2 hear#anyway i need to lie down for like fifty years
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client who thinks he's been expertly manipulating me is very mad that i've been aware of his shit the whole time lmao
dudes will applaud their own intelligence during every conversation and never realize that obviously telegraphs their belief they can manipulate everyone
#at this point i've been challenging him on a monthly basis. it's clearly pissing him off but he's way too proud to admit it#he SAYS he wants a person who will give it to him straight and i'm just providing excellent customer service <3#my guess is that he loses his temper at me in october#mine#satiation
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I love volunteering to bag for people I run my little gay ass around the registers and talk to peoples babies and everyone tells me how cool and friendly I am its pretty cool
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mcdonald’s au
You didn't specify fandom so.
#ask zaz#psychonauts#i almost listed out which intern would generally work where (morris would definitely be the voice for the recorded drive through greeting)#but then i remembered this joke and#i couldn't not#but anyway. sam would be a manager in training somehow. norma would be aiming for manager#morris and gisu have the best customer service voices so they'd often be the ones either taking dt orders or working window#(norma also has a good customer service voice so she's usually dt cashier or working lobby)#adam and lizzie would be working kitchen#or sometimes in the drinks/dessert area while taking drivethrough orders#raz would not have a role bc he is too young to get a job just yet#also if i were to include her frazie would probably be rotated around where needed#all the others would be too generally but those would be the roles they'd excel at#anyway i. i put too much thought into this#psychdonalds au
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