Top Benefits of Moving Your Contact Centre to the Cloud

Are you ready to improve your customer service with artificial intelligence? We’ll show how you can use AI in contact centres to increase customer satisfaction, reduce operating costs and drive new sources of revenue. Get explore the solution right now!!

Wishing everyone blessed and fulfilling Ramadan Kareem. May the holy month bring peace, happiness, and blessing to our lives.

Video Banking and Security – How Information Stays Private

Having a reliable and secure video banking provider means improved processing times, increased user satisfaction, and accelerated sales cycles. Learn more in our blog post on video banking and the importance of security.

Break Down Communications Barriers & Stay Connected.

We’ll be here to help you stay connected with your customers & employees during these unprecedented times. “IRIS” - lets you interact and engage with your customers & employees on the channel of communication that they like or are comfortable with. Read More: http://www.voxtronme.com/3255/

#HappyWomensDay to all the incredible women!!

“Odoo all-in-one management software”

Why depending multiple applications for your business, when you get everything in one portal? Odoo is here to Serve the Purpose!! With “Odoo all-in-one management software” you can integrate all your verticals into one simple platform, and which will help you to streamline your complex business process & make your business more productive.

Feeling proud and honoured to be a part of this Great Country. May this Great Nation prosper and grow each day. We wish you a very Happy 48th UAE National Day...!!!  

5 Key factors of IVR for Customer Service

One of the most essential tools to achieve customer satisfaction and loyalty. And often, the first touchpoint for customer support which plays an essential role in preliminary interactions and ongoing customer engagement. For more: https://bit.ly/2OuXils 

Translate the Voice of the Customer (VoC) into Intelligence

Listen, analyse and act on Voice of the Customer captured via IVR!!

IVR Feedback Management engages customers post contact centre interaction through short, dynamic voice recognition surveys, before harnessing speech analytics to analyse this information into meaningful and actionable insight.  Enable your customers to engage with you on their terms. For more: https://bit.ly/2FnTVbg

To explore RPA opportunities or want to understand how to apply or deploy RPA in your organization. Get in touch with us to learn more about how the implementation & benefits of RPA in business can give you the competitive advantage needed to get ahead in your industry.   www.voxtronme.com

New Chapter with RPA; Are you Ready to reap the benefits?

#RPA the “game changer”, which offers a real-world solution to a real-world problem. Let’s Change the world for better with automation, Get ahead with RPA! For More: https://bit.ly/2YyIRDO

Customer service is arguably the most essential part of a business. With customers expecting a seamless omni-channel experience, businesses can no longer afford to just provide a ‘good’ service. With over 25 years’ experience, Voxtron can help your brand stand out in today’s competitive market.  

For More: https://bit.ly/2YXc0FH  

To achieve rapid #ROI, dig Deeper into the benefits of sage CRM, a feature-rich CRM solution which is easy-to-use and fast to deploy. As a Sage accredited partner, you'll have access to our experts' wide pool of knowledge and advice.  Stay tuned for more.  Visit: https://bit.ly/2RulR2Z 

The developments in software are certainly not silent. Thanks to Odoo's Open source model, we have created hundreds of integrated apps such as CRM, eCommerce, Sales, Accounting, Purchase, Appointment, etc and ensures faster delivery of products. Now excited for “Odoo 13”, one of the most anticipated versions of Odoo which is expected to be officially unveiled at the Odoo Experience 2019 scheduled in October later this year. 

Using CRM to Personalize the IVR Experience

CRM and IVR in a Nutshell, by integrating CRM & IVR, you can make your business stand out even in the most hyper-competitive market and helps you to reach the right customer at the right place, at the right time, with the right price. For More: https://bit.ly/2N0rQy7

In an age of increasing consumer independence consumers desire self-service options that are available 24/7, Visual IVR opens up new and exciting alternative Self Services experiences for your customers.