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Apex predator, my ass. I’m going to pet the dog 🐻🐻‍❄️🐼
perhaps now is a good time for some responsible bear programming to remind everyone that as cute and cuddly as they may seem, bears are lethal apex predators and should absolutely be treated accordingly if ever encountered.
DO
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vergess · 3 years
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@autismserenity​ said: Your tags are the most American thing I’ve ever read, we are truly so screwed here   
May I interest you in a more complete, and more excruciating, explanation of what I spent the last 18 months doing?
It is, I need to emphasize, fucking nasty. Don’t feel obligated, especiallly if you’ve already had A Day(tm).
There’s a lot of disease, a lot of worker abuse including sexual and racial abuse, a fine portion of letting people die for not being white enough for real medical care, all leading to homelessness.
For NDA reasons, because my former employer was just as vile as any tech company has ever been, I cannot be super specific about who I worked for. However, I can say that we handled the records and patient contact for all COVID testing for several states, as well as 2 of the 5 largest metros in the US, and several dozen smaller ones ranging from the approximate population of San Francisco, down to little towns, as well as the testing for several public school systems and at least two government agencies that I am not at liberty to disclose.
I tell you this for a sense of scale. When I say shit like, “my boss was more than happy to let thousands or hundreds of thousands die” I am not exagerrating for effect. We handled hundreds of thousands of tests a week.
Again, I need to emphasize, government agencies. Ones you would know if I named them. Ones everyone in the country knows.
And we were in charge of getting their test results from the already over swamped labs back to the patients, who often were not allowed to quarantine while awaiting results.
The fastest we got our turnaround time to on any consistent basis was about 30 hours. Often it ballooned well into weeks.
There were a number of factors for this, but the big one was always understaffing.
The staff we did have were treated like trash. One of the big selling points of this company is how “trans friendly” it is to work there. That is a lie. Every trans employee on payroll had their dead name displayed to all other staff, and until I personally changed the system setup on my arrival, patient facing trans people’s dead names were displayed to patients.
Remember that thing about “hundreds of thousands of tests a week”?
I was able to change the way patient-facing names were displayed. I was not allowed or able to alter the way internal systems displayed trans people’s names. But I was assured that it’s fine, because once you get a legal name change, you’ll be given new system accounts with your new name!
Your old accounts with your dead name would still be displayed and associated with the new ones though.
This is the “trans friendly” working environment. We were allowed to be out of the closet, as long as we were willing to put up with that. And any attempts to get it altered were the result of those nasty little transgender ingrates not being thankful enough.
Meaning that by asking to use our own fucking names we were already in the disciplinary shitter.
Another big selling point is the ~racial diversity~. The CEO was a man of colour, and so were like four other people on staff!! Wow!!!!!!!
This, too, was laughable.
Once numbers started coming in about the care gap for COVID between English and Spanish speakers, and our Southwestern US service area began to have a separate and brutal backlog just of Spanish speaking patients, my employer encouraged me to interview potential hires who speak spanish.
Fair enough! We all wanted to do our part to help close the already massive mortality gap.
So, I found candidates, did interviews, hired them, trained them, etc. But I don’t speak Spanish. As a result, I appointed 2 assistant managers who do speak Spanish to assist me in managing, you know, like the job name.
So when my super contacted them directly, completely skipping me on the chain of command, and told them to stop all of our Spanish speakers from translating helpful simple messages to send to patients, and instead start translating medical and legal documents, they very reasonably assumed I was in the know and went ahead with it.
TO BE CLEAR, that could have ended my life, theirs, basically everyone involved. Everyone in the company would have been completely fucked. At that point, my subordinates, the people for whom I am wholly responsible, were doing everything from practicing medicine without licenses, to encouraging spanish speaking patients to enter contracts that no one on the fucking executive tier could even read.
The moment I found that out, I and the A.M.s immediately started trying to get actual medical translation services to do our documents. We collected them in a neat folder. We queried translation services. We got quotes. We contacted my super and the CEO, about this over and over again for months. In the late autumn, we received approval for one of the translation services.
The CEO decided at the last minute that having people with no medical or legal training draft medical and legal forms was fine and good actually, and refused to sign the contract or send the documents for translation.
The excuse I received was that the COVID emergency HIPAA relaxations would protect us.
That’s not how that works.
Throughout all of this, Spanish speaking employees were told to either keep doing medical and legal translation work, or lose their jobs.
Oh, did I mention everyone was working between 30 and 80 hours a week, and all of us were marked as “contractors” so the employer could tax evade? Don’t worry, we filed complaints with the labour bureau.
So the entire department was let go, and “rehired” as temps through a temp agency, which because it was a temp agency could keep them marked as contractors regardless of the facts.
This change was presented to all of us, myself included, as the company getting a new accountant to handle payroll.
So if you’re keeping score, we’ve covered racism, queerphobia, medical negligence, fraud, and a frankly uncountable number of deaths.
Let’s talk about the sheer negligence towards employees ourselves. If you’ve worked in near-death medical care before, or any number of emergency services really, you know that the standard benefit suite includes either a dedicated therapist for your staff, or access to peer support groups with other emergency and medical servants through your employer’s benefits program.
Do you know what our mental health benefits were for this company?
The CEO got on a fucking zoom call with us all one (1) time, and said that if we were feeling suicidal or traumatized by the work, to talk to him about it, and he would be our therapist.
Do you know how many people per fucking day we had to contact only to be told they had already died because our understaffing delays killed them? He doesn’t. He never listened when we told him.
But let me put the cherry on the “Oh baby, you can talk to me, oooh” sundae.
Anyone who “looked” or “sounded” female, regardless of actual or assigned gender, was subject to constant flirtations and slimy, overly personal compliments about our appearances. Fortunately, at 3 levels removed from the CEO (Executives > Department heads > Managers > Employees), most of the people under my management had relatively little contact with him.
I was not nearly so lucky.
The CEO of this company has a watersports (urination) fetish. I know this, because he told me so and attempted to get me to join him in it. I have no idea how many other people in the company he did this to. I mean, what the fuck was I supposed to do, risk losing my job to find out? I have a fucking family to support, people.
Not that it mattered.
Eventually, all of these abuses became too much for my subordinates. Productivity fell off a cliff. Delays were getting worse and worse. In a medical emergency like this, delays=deaths.
So, like a fucking idiot, when the department heads reached out to me to ask what they could do to improve productivity, I shot down their frankly insulting suggestion of raffling a $20 amazon gift card to patient facing employees, and instead suggested a very simple, “enroll us with a peer support group, every single person in this department has PTSD from working in this pandemic.”
They were confused by my assertion of PTSD. I was asked to compile a document of complaints, concerns, and weaknesses in our patient facing services.
I and the A.M.s did so. It was roughly 40 pages long, with each page given a known problem, the reasons why it was a problem, and some potential solutions that might inspire further solutions or be able to be implemented. We submitted it. There was no response.
A week passed.
I had been working 80 hour weeks for most of a year. I hadn’t even been able to take weekends. I took my first sick day, in a company with “unlimited vacation days.”
I received a call at 3PM.
I had been fired for “differences in communitcation.” If you’ve ever seen that “Problem Women of Color in the workplace” chart? Yeah.
So had most of my department, including every transgender member of the department, and several of our extremely limited in supply Spanish speakers, who were presumed to be “on my side.”
Some of them, I barely even knew beyond the formalities of the job, and they were punished anyway.
I lost my insurance, and as a result I lost access to my medications.
But the real problem? I lost my house. And not due to lack of payment.
I lost my house, because when I got the job we waited 6 months for stability’s sake, and then readied to move out of the area. I got a mortgage on the basis of my employer’s written guarantee to the bank that I would continue to be employed for the next year at a minimum.
With the mortgage approval in hand, we entered a sales contract on our existing home.
We got and accepted an offer just days before I was fired. To keep our house meant paying a 25,000 dollar broken contract fine. We didn’t have that. We had a 10% down payment for a modest fucking place in a cheaper area, which is less than half that.
But without a job, my mortgage approval was also voided, meaning we couldn’t buy a house either.
All of a sudden, we were homeless during the plague, because my employer wrote and signed a letter to a bank guaranteeing my future employ, and then changed his mind when too many people died due to his own negligence.
Oh yeah, one last thing: the job paid less than Pandemic unemployment Assistance.
...After that, well, it’s homelessness until just last month. I... if you’ve never been homeless it’s.
It blurs. Everything is happening constantly, except for all the ways in which you are endlessly, mind breakingly bored. Bored, overloaded, and always uncomfortable.
Obviously my health would have declined regardless. Malnutrition, stress, everything.
But I was also unmedicated.
It was hell. I was in hell. I don’t know if I can recover from it, to be honest.
I bounced back from being homeless as a child. Children are as resilient as they are stupid, and the monstrosity of homelessness was little more than a vaguely remembered loathing and a panicky fear that it would ever happen again.
A child who is dying is worthy of sympathy, even if it is meaningless coos from passers by. If they have family, they may be able to rely on them too.
An adult with the indignity to die homeless and crippled, according to the average passer by, is worthy only of disgust and perhaps even punishment for being such a worthless waste.
My reward for nearly killing myself in a desperate bid to help stem the tide of COVID was the destruction of not only my life, not only my entire family’s lives, but the lives of every single family of every single employee who worked with me.
And you know what’s worse?
Each one of us still did more to limit the lethal impact of COVID than the entire united states government.
It breaks something in you, going through that.
It makes you realize that hope is a fool’s game.
But, I have ever been a fool, and so, I continue to play.
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datastician · 4 years
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MIT’s SDSCon 2018
Today, I am going to give you a fairly detailed rundown of the day’s events at MIT’s Statistics and Data Science Conference, or SDSCon2018, which took place this past Friday at MIT's campus in Cambridge, MA. The intimate track of thought leaders, from both industry and academia, was sponsored by Booz Allen Hamilton, Google, TalkingData, WorldQuant, facebook research, QuantPort (formerly Jeffries) and Thomson Reuters. It was a single track so I will do my best to exhaustively recount the day. I will state that the level of detail that I have given to each talk is biased entirely by my own personal interest in the speaker and their content. 
Devavrat Shah and Michael Sipser, MIT
This was just the opening remarks. Pretty boilerplate. Lots of thank yous.
Leonid Mirny - MIT: http://mirnylab.mit.edu/
In my opinion, this was a tough one to open things up with for the day. Imagine if you will a single strand of DNA. A ten-meter strand of it all folded over itself to fit inside a space smaller than a cubic micrometer. Prof. Mirny’s research is on the problem of modeling how this is folded over, based on adjacencies and proximity mappings. And how they model it is with this notion of loops in the DNA that they refer to as “motor proteins” that run up a segment of the DNA such that a bight of the strand is passed through (example: https://www.youtube.com/watch?v=8FW6gOx5lPI). When this happens enough, this functions as a compression to the DNA. Now, I have no idea how on earth they will ever be able to confirm that this is in fact happening. I understand that they do not need to observe it visually, but this is one of those aspects of the physical sciences at the extremes in size (ie., particle or astronomical) that I feel like I will never fully grok until I have a sound understanding of the capabilities of the observational instrumentation that allows scientists that operate in these extremes to make observations. So it goes.
Joshua Tenenbaum - MIT: http://web.mit.edu/cocosci/josh.html
I’ve seen Prof. Tenenbaum speak before, perhaps at this event in a previous year or incarnation, but he is great and I highly recommend anything recent from him (a quick search reveals several records on YouTube: https://www.google.com/search?q=joshua+tenenbaum&source=lnms&tbm=vid). His talk was primarily addressing the circumstance in data science that more closely models an actual human learning moment: seeing something once and being able to distinguish it from other similar but still different items going forward. This is called “one-shot learning”, and he addresses this problem with the employment of Bayesian models to generate data in support of one-shot learning applications, such as image recognition.
Everybody in this space is familiar with the MNIST data set for handwritten digit recognition. Well, rather than training a model with thousands of examples, his research starts with a single example; and instead of building a representation of all the conceivable ways in which the digit appears in a training set, he attempts to model how one would write this digit using Bayesian modeling that introduce noise to auto-generated digits in order to simulate training examples. Not fully recalling the punchline, but I’m assuming from here, you can compute similarities? I will have to look this one up again. The idea was compelling, though, since when we humans are introduced to numerals and characters, we are usually trying to recreate them in the context of handwriting. It almost reminded me of a convolution in neural network image processing, only rather than breaking an image into smaller patches, the character “3”, for example, is broken into two incomplete clockwise circles stacked vertically.
Something that cannot be easily taught to robots is assistance with unannounced tasks. With respect to this point, there were several interesting examples illustrated. In the first, a man walks into a closed cabinet twice with his hands full of books then steps out of the way for a 1.5-year old child to determine that the man needs help and that by opening the cabinet, he would help the man, and so he opens the cabinet. Similarly, a 3-year old child begins playing with blocks that he has never seen before and quickly determines the optimal stacking strategy. These are both things that robots cannot do without explicit guidance. There is an interesting body of work here that can certainly contribute to the end of humanity. But that probably won’t happen for at least 5 years.
Piotr Indyk - MIT: https://people.csail.mit.edu/indyk/
This talk put me completely and utterly out of my depth. Very much an algorithm design computer science subject matter expert, but one that totally eludes my interest. There was a lot of NP complete/big O notation type content that really doesn’t concern me in my day to day work, perhaps to my detriment. So, I politely absented myself and took a call.
Sendhil Mullainathan - Harvard: https://scholar.harvard.edu/sendhil
Prof. Mullainathan (Prof M) from Harvard looked familiar but I can’t place from where. Nevertheless, his talk involved a use case around the prediction of which patients presenting complaints or symptoms associated with heart attack should be stress tested/catheterized for intervention. This reminded me a lot of my System Dynamics course in grad school in Boston (well, not Boston specifically, more outside of Boston…no, not Tufts), when we discussed the rapid adoption of pacemakers in the 1970s and 1980s despite the presence of effective and less invasive interventions. I recall my 28-year old self raising my hand and asking the professor, “Well, shucks, don’t the doctors get handsomely paid for routine surgeries, and therefore, they have an incentive to install as many pacemakers as they possibly can?” to which my professor warned, “Careful, son, you are making an ethical assumption there which would be the subject of a different class altogether”. After all, we all know not a single person has ever entered the medical profession for financial gain.
Flash forward to this talk, Prof M actually acknowledged right at the outset the presence of a significant incentive for doctors to test everyone, not for the risk reduction of negative patient outcomes but for the self-serving, pocket-lining interest of the physician. Nevertheless, his research is geared toward the alignment of incentives of the doctor with those of the payer, which is good in my opinion.
There was a pretty obvious stakeholder absence in his talk, which an audience member called out during the question and answer phase, and that was the insurers. Another issue with this subject is the selective nature of the labels in the data. For example, doctors have a tendency to diagnose one condition despite the potential presence of multiple. Why this is - prioritization based on severity of the conditions, ease of treatment, pure oversight - who knows. Another selective labeling problem is the patient who may or may not accept/execute the treatment suggestions of the physician. What is the best way to measure a successful doctor? Right now, from the doctor’s perspective, it is more about treating the most people with the most expensive treatments that you can, which can translate to an optimization problem of revenue per minute maximization. This, however, does not align with public health objectives. Prof M referenced a recent study concluded that 1/3 of expenditures in health care do not have any impact on patient outcomes. What they have found is that machine learning algorithms can actually reduce the unnecessary testing of patients that are not in need of intervention. Lastly, there is a general access issue in play here as well which biases the data (hospitals in affluent communities generally test more frequently). 
Kathleen McKeown - Columbia: http://www.cs.columbia.edu/~kathy/
Prof McKeown’s talk was relevant to my work in that it falls squarely in our sweet spot of text analytics and event detection. But her research interests are more about identifying salient sentences that can effectively summarize the news of the day. Most techniques referenced were very much at the intro-to-NLP level involving the more traditional methods of analyzing text such as parse trees, POS tagging, stemming and frequency based methods. Although, toward the end of the talk, she did get involved in more sophisticated neural network based language models. The talk was structured around three different forms of non-fiction communication, specifically journalism, personal narrative (such as The Autobiography of Malcolm X), and tweets. The notion of personal narrative seemed the least interesting as, from what I could tell, it was merely a change of voice and lexicon, and so there would require a marginally different classifier for the detection of events(?). 
The tweeting component of the talk featured nothing particularly ground breaking. During question and answer, it was interesting to hear that one of the quant traders from QuantPort in the audience had deduced that emojis alone were all that mattered in some of the classification work that they’ve done with twitter data for generating trade signals. Prof McKeown had not had a similar experience with emojis.
The talk concluded with a segment on gang violence in Chicago and the tweeting behavior that surrounded it. The methods that they employed involved some language translation for dealing with the slang/emojis in gang speak, and as a result, specific language parsers that were able to determine atypical parts of speech for words and phrases had to be created in close collaboration with former and current gang members close to the evolving vernacular.
Been Kim - Google Brain: http://people.csail.mit.edu/beenkim/
This was a really interesting, albeit short, talk focusing on the interpretability of models specifically in the context of image classification tasks. For example, when measuring the “doctor-ness” of a photograph, people might be interested in seeing what the gender influence was on the model. She cited two methods for dealing with this, the first and focus of the talk was called TCAV, testing with concept activation vectors. These are based on the directional derivative of the concept space of random images which may or may not present specific concepts, such as a human male. If the vectors have a positive value, then it has positive influence on the model. In the case of the doctor example, there was a lot of influence on the model. There is ample publicly available research on this subject so this is probably worthy of closer investigation. What makes it particularly compelling is that you can point these activation vectors at a pre-trained model to measure the influence of individual factors. More on this specific work here: https://arxiv.org/abs/1711.11279
Carlos Gomez Uribe - Facebook Research: https://sdsc2018.mit.edu/speaker/carlos-gomez-uribe/
This guy’s team is all about the Gaussian Process. His talk covered a few use cases including a more woke approach to AB testing with a Bayesian bent and some fancy pants math. There was also examples drawn from the most recent hurricane system where the 15% location service enabled users on mobile devices were able to share help facebook provide recommendations to disaster relief agencies. In the case of Harvey, there were in fact more people that had migrated to Dallas from the less inland cities. By the time ARC got the data, it was too late. They were again too late to act on the data provided in response to Irma. It was Maria where they finally got their shit together and were able to more effectively respond, both respect to locations as well as numbers. The resulting connectivity maps were instrumental in getting the appropriate resources allocated. This talk was significantly more technical than I am representing here. I think his team probably has some pretty interesting things to read on arxiv.
Panel discussion: Frontiers of Data Visualization
This panel featured 4 speakers:
Arvind Satyanarayan - Google Brain: http://arvindsatya.com/
Arvind introduced a few tools that Google has developed to democratize visualization, specifically Vega, Vega-Lite, Lyra and Voyager. These include “declarative specification”, describing what the viz should look like. These tools allow users to focus on design issues by more thoroughly exploring design alternatives, increasing accessibility, reusability and portability. This was the most vendorish of the day’s talks.
github.io/vega and derivative projects:
https://vega.github.io/vega-lite/
http://idl.cs.washington.edu/papers/voyager2/
http://idl.cs.washington.edu/projects/lyra/
Michelle Borkin – Northeastern: http://people.seas.harvard.edu/~borkin/
Michelle spoke of her background as an astrophysicist, building 3D projections of supernovae, specifically the Cassiopeia supernova, using CTScan software. This gave her a taste of visualization and she never really looked back. She now works exlusively on visualization, in applications spanning all industries, including health care and the natural sciences. She is also a contributor to GlueViz.org, an exploration tool for multi-dimensional linked data, allowing easy manipulations across multiple visualization panels via techniques like such as brushing and linking. It is the official visualization tool of some big telescope somewhere…
Matthew Kay – Michigan: http://www.mjskay.com/
Classic hipster tech dude, Prof Kay was Kramer-esque in stature and deliberate disarray. His focus was on the problem of visualizing uncertainty, specifically how doing it and doing it effectively is a moral imperative. Examples include hurricane path errors, that grows in width as forecast horizon increases, indicating to the viewer that the hurricane is projected to engulf massive expanses of terrain. Perhaps the most entertaining example – the presidential election of 2016 - was handled in a few ways. A pretty typical representation was 538’s estimate that Donald Trump had 28% chance of winning the election; however, this made it easy for a layperson to interpret that estimate as completely inaccurate given the outcome, when in fact it was pretty accurate. There was also CNN’s needle visualization that dynamically represented the election results, giving most of the twittersphere an anxiety attack, which brought Kay’s talk’s thesis: uncertainty cannot be ignored, and if a visualization of high uncertainty gives you anxiety, then it is effectively doing its job.
Martin Wattenberg - Google Brain: http://www.bewitched.com/
This speaker reminded me a lot of TRLabs’ own Brian Romer, not just for personal style, but also in the way he speaks about visualization and design concepts so accessibly. He was involved in the TensorFlow playground project, which demonstrated the inner workings of deep learning architectures and got a ton of press and accolades. This particular application was introduced to a MOOC on deep learning, which dramatically increased uptake in module’s curriculum.  Another project that he contributed to was the 3D projection of the MNIST data, which received a fair bit of press as well in the last year.
In the short time that all four panelists were on stage together, they covered a dizzying array of topics, not limited to:
appropriate visualizations for severity: e.g., the life or death consequences of misinterpretation of a visualization in health care (vs the not-so-life-and-death consequences of ad selection)
embedding visualization in societal systems; we must be comfortable with less quantifiability than engineers require, with a parallel made to the level of rigor in urban planning rather than bridge building
the importance of storytelling in communication of results
the increasing quality bar of visualization in journalism
the importance of open sourcing tools
perception, cognition, saliency algorithms as a measurement of visualization quality
a mediocre visualization can be very communicative, ergo effective
Choosing between what your audience wants and what the expert opinion is on the appropriate visualization (i.e., pie charts or dual y-axis charts)
Stephen Boyd - Stanford: http://web.stanford.edu/~boyd/index.html
The last talk of the day was worth the wait. Stephen Boyd is an ace. The guy that introduced him commented that this particular speaker always has sellout crowds when he visits MIT, often forcing nobel prize-winning economists to sit on the floor to watch him speak. To back it up, he pulled a photo from Boyd’s previous speaking engagement at MIT, with an unmistakable Bengt Holström indeed sitting on the ground before the first pew at the Church of Optimization.
Boyd is a general thought leader in the convex optimization space, and periodically gets tapped on the shoulder to consult companies with specific problems. This is one of those instances, where the client was a firm you may have heard of named BlackRock (I hear they’re big in finance). His team of collaborators - half from Stanford and half from Blackrock -  were tasked with building a convex optimization system that handled multi-period trading. The basic premise of the talk was that you have a fixed amount of investable capital, a universe of financial instruments available to trade and a set forecasts of the value of those assets. Your job is (not surprisingly) to allocate your capital across these assets over multiple periods given a set of constraints, such as trading costs, holding costs, allocation thresholds, and the like. The talk detailed literally everything on how one would build such a system.
The only component absent from the talk were the forecast methodologies (which is really where the proprietary secret sauce is) and considerations for taxes, which Boyd admitted was “HUGE pain in the ass” because of the accounting system required for tracking lots, ergo not worth the effort. The forecasts are updated each period, and the system allows for varying general trading strategies, such as statistical arbitrage, buy-and-hold, long/short, momentum, and reversion strategies. A lot of this work was done on the shoulders of Harry Markowitz’s seminal work from the 1950s, which introduced the notion of trading policy shaped by terms and hyperparameters.
For anyone interested in exploring this, I would high recommend any content from Stephen Boyd.
All in all, SDSCon2018 was a really great event. Kudos to MIT, IDSS, Elizabeth Sikorovsky and Devavrat Shah for organizing, hosting and producing the event. I will certainly endeavor to attend in ensuing years.
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iiwillsmith-blog · 9 years
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Presumptive scammer Josoft Technologies Pvt. Ltd
Josoft Technologies Pvt. Ltd is bragging with an ISO 9001:2008 certification and proving in their offers that they are breaking the ISO 9001 rules and acting like each other scammer too.
An ISO certification says nothing about the quality of their products and services. An ISO certification is only documenting that a company is documenting their internal process flow that each case can get easily traced.
What is not ISO conform from their site:
Try to sell using spam emails I have gotten yesterday and E-Mail with the campaign offers from Josoft Technologies Pvt. Ltd. I have never subscribed to receive emails from them. For this the E-Mail is nothing else then SPAM.
If a customer has to pay before he gets a demonstration Josoft Technologies Pvt. Ltd. has very well documented in their offer found at the attached pdf document jpeg to doc pdf.pdf that the call center has to pay the business fee “2. The legal agreement process begins immediately after your fee amount has been deposited, and the agreement is couriered out to you for your signature.” before the center knows what it get “3. The demonstration and training package are sent to you within 24 hours after your fee amount has been deposited.” This is braking all international business rules, because a demonstration has to be FREE OF CHARGE. They like to sell something and for this they cannot make money with a demonstration, Only very stupid people will accept such a rule.
A certificate of satisfaction has to be signed before you are starting the work In such a case a certificate of satisfaction about the training can only get signed if the work and the quality of the provided images does not differ to this which are provided during the training. A certificate of satisfaction for the project can only get issued after the contract got fulfilled from both parties. For the case that they are really ISO certified, the certification has even not the value of the paper on which it got printed!!!
Why are the offers from Josoft Technologies Pvt. Ltd. not more than only SCAM:
With their offered processes and the requested business fee they are certifying that they have no contract with their client and for this they are not able to give you any guarantees that you’ll get the project and that you’ll get paid.
Scammers want to make it harder for the police by using a graphics or a false profile pictures. They do not want to provide a manhunt image by themselves.
Scammer are using privacy protection services for hiding the data in their domain registration
Each work, where you have to pay to get it is nothing more than SCAM The way how they are breaking the ISO certification standards and international business rules shows that they are not trustful. Even if a broker likes to take money from both sites is an absolutely no go! In the case of a dispute he is working for this party, which is paying the higher sum. That disqualifies any business person from being trustful.
That you need to pay for the work before you even know how it confirms the SCAM too.
That you need to give a certificate of satisfaction before you know that the work does not differ from the training is the next SCAM.
Take a look at the article about Scamwarning: Book Typing, Proof Reading, All types of Form Filling, HTML Tagging.There you’ll find the description why you’ll not get paid according to their accuracy protool. They have described it in their offer jpeg to doc pdf.pdf by themselves. It is a common way to get a high accuracy by giving the same work to many people and check the results. The problem is only that this way is very expensive for the client and the client will not pay the sum for the work. The client is interested in saving money by going offshore.
At their blog they are promising “Our processes are designed to achieve 100% accuracy, and to deliver every project on time and within the budget parameters of the project.” You know now the way how they are reaching 100% accuracy and the way how they are keeping their budget. With OCR reading is only a accuracy of 98% possible.
In Europe and USA the documents are getting scanned and stored as binary documents in a database. Each scan is getting tags that it can easily found again. These tags have the same function like the tag cloud known from the blogs. The only difference is that the document itself gets linked to the customer, supplier, commercial case records which are involved to retrieve the original document. To this system you’ll not get an access because of the security reasons and law for data protection in the “rich” countries.
By taking a look at the project 5 PC Health Insurance project.pdf and 10 PC Health Insurance project.pdf is the same law situation. The companies in Europe and USA are even not allowed by law to provide you with such a kind data. The video of the Form Filling Offline Data Entry Typing Project shows that the image is written in an OCR character set. There are OCR readers for less than $1000 and software for less than $500 on the market available, which are able to convert such images into text with a accuracy of 98% and faster than you can type. Why client shall pay you for manual work in such a case?
Online Image Captcha.pdf Such captchas as they have provided by the screenshot are normally generated with a font set and converted into a graphic before saving them. It does not make any sense to type in the captcha, where the result is already known by generating them.
Additional we find at http://www.consumercomplaints.co/gto-bpo-fake-employees/ 2 complaints about their business:
September 27, 2014: they say they have the project but in actual they don't have it. Ghanshyam, Santosh, Varun all these people are unfaithful, they do not know what they need to do, don't know their job and irresponsible March 6, 2015: GTO BPO/JOSOFT is a fake company. they say that they have the project. after taking the money they don't provide. totally fake guys. I got cheated with 4 Lacs
Their address written on their website: 1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-226012 U.P. (INDIA) Phone: +91 90-26209005
My opinion: If you take all this facts and the complaints together, then the result will be that Josoft Technologies Pvt. Ltd. is nothing else then a scammer and the ISO certification is a fake.
Spam E-mail from josoftech.com:
Dear Customer,
We thank you for choosing Josoft Technologies Pvt. Ltd.
We take pleasure in introducing ourselves as Josoft Technologies Pvt. Ltd. An ISO Certified Company had it beginnings in 2008 when Global Technology & Outsourcing was formed. The company has grown in size and capability, and in late 2013 the company name was changed to Josoft Technologies Pvt Ltd. We are offering Multiple Data Entry Projects in different sectors like, Banking, Telecom, Insurance, Government undertakings, and are also dealing in Inbound Call centers and Outbound Call centers, B2B, B2C, Lead Generations & Telemarketing, Medical & Business transactions. Term and conditions apply.
We request you to kindly find the enclosed attachments to get more insight about our start up projects in Pdf file format and click the links appended below to watch the videos for a better operational understanding with regards to these three projects.
1., Image to MS word Projects: – Offline data typing projects requiring a minimum of (1 PC).
        (URL for JPEG to doc video)         https://www.youtube.com/watch?v=tzR7ObxAHCE
2., Online Data Entry: - Online data entry work in online portal requiring a minimum of (3 PCs).
       (URL for online Captcha Video)      https://www.youtube.com/watch?v=M6Q4aTAgAI0      
3., Health Insurance Projects: - Form-filing projects in provided software requiring a minimum of (5           PCs).  
     (URL for Health insurance Projects)       https://www.youtube.com/watch?v=oB588TkOnYw
It shall be our endeavor as always, to provide you a truly satisfying service.
And many more projects available you can visit: www.gtobpo.com  &  www.josoftech.com
Should you face any difficulty in understanding the requirements, please do not hesitate to contact our team, who are always eagerly looking forward to assist / guide you. If you have any suggestions on how we could improve our services further, please write to us at [email protected] pr call our 24-hour IVR +91-9026209005   Customer contact center at  and we will be delighted to hear from you
Warm regards
Ankita singh sales executive (Josoft Technologies Pvt. Ltd.)
Skype ID :-josoft.technologies9 Phones:- +91-7897086666 Toll free:-  +91-9026209005  Off:  +91 0522 4069893    Email:  [email protected]     Web: http://www.josoftech.com
Domain registration data of josoftech.com:
Domain Name: JOSOFTECH.COM Registry Domain ID: 1767014904_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.publicdomainregistry.com Registrar URL: www.publicdomainregistry.com Updated Date: 2014-12-18T06:50:16Z Creation Date: 2012-12-17T17:35:58Z Registrar Registration Expiration Date: 2015-12-17T17:35:58Z Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com Registrar IANA ID: 303 Registrar Abuse Contact Email: [email protected] Registrar Abuse Contact Phone: +1-2013775952 Domain Status: clientTransferProhibited (http://icann.org/epp#clientTransferProhibited) Registry Registrant ID: Registrant Name: Domain Admin Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator Registrant City: Nobby Beach Registrant State/Province: Queensland Registrant Postal Code: QLD 4218 Registrant Country: AU Registrant Phone: +45.36946676 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: [email protected] Registry Admin ID: Admin Name: Domain Admin Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator Admin City: Nobby Beach Admin State/Province: Queensland Admin Postal Code: QLD 4218 Admin Country: AU Admin Phone: +45.36946676 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: [email protected] Registry Tech ID: Tech Name: Domain Admin Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator Tech City: Nobby Beach Tech State/Province: Queensland Tech Postal Code: QLD 4218 Tech Country: AU Tech Phone: +45.36946676 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: [email protected] Name Server: 1013.globedns.com Name Server: 1014.globedns.com DNSSEC:Unsigned URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/ >>>Last update of WHOIS database: 2015-04-23T03:01:30+0000Z<<< For more information on Whois status codes, please visit https://icann.org/epp
10 PC Health Insurance Project.pdf (73.48 kb)
5 PC Health Insurance project.pdf (75.13 kb)
jpeg to doc pdf.pdf (117.39 kb)
Online image Captcha.pdf (1.10 mb)
Josoft Technologies blogspot in.pdf (1.90 mb)
Facebook Josoft Technologies.pdf (5.01 mb)
GTO BPO - fake employees _ Consumer Complaints.pdf (631.75 kb)
LinkedIn Josoft Technologies Pvt.pdf (1.66 mb)
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Lathrop Missouri Cheap car insurance quotes zip 64465
"Lathrop Missouri Cheap car insurance quotes zip 64465
Lathrop Missouri Cheap car insurance quotes zip 64465
BEST ANSWER:  Try this site where you can compare quotes: : http://insureinfo.xyz/index.html?src=tumblr 
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Lathrop Missouri Cheap car insurance quotes zip 64465
Lathrop Missouri Cheap car insurance quotes zip 64465
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allowed people to buy insurance across state lines. protected doctors from lawsuits so that they didnt have such high insurance costs & wouldnt unnecessarily test patients just to ...show more
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Whats the cheapest car insurance for a teenager? Permit .....
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Lathrop Missouri Cheap car insurance quotes zip 64465
Lathrop Missouri Cheap car insurance quotes zip 64465
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My boyfriend and I are in the process of buying a car, it is going to be in his name only. We obviously have to get insurance on the car and he doesn't have a car at the moment so only has a non-owners policy. We have to show proof of full coverage. When we go get the insurance are we supposed to tell them it needs to be on the car we are buying? What info about the car do we need? Also he has a not so good driving record, can he list me as the primary driver if my name is not on the car? And if so, will that make insurance a little cheaper?""
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after drivers ed, good student and other discounts..""
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my car was stolen out of our driveway . i wanted to go to work and had everything in the car . i left to get my sleeping child andwhen i went out the car was gone . not even 3 minutes later. they recoverd the car . damaged but not the person yet . my husband is affraid that the insurance will not pay since the keys were in the car along with all my creditcards and house keys .the car was on our property next to the house . i have nightmares about it . please help
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I've been with State Farm since the 1970's, but am a member of AAA. I was going to take my State Farm papers down to the AAA office and see if they could give me a better rate. My question is, does anyone have any experience with AAA car insurance? Good or bad, I'd like to hear about it.""
Who is the cheapest car insurance provider in Nichigan?
Who is the cheapest car insurance provider in Nichigan?
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I have a reckless driving back in August 2008 Speeding ticket - 50 on 35 May 2008 ever since then I have not been pulled over Thank you
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Does my car have to have insurance even if its not being driven?
I bought a car that needs a little work. So its not being driven and it is sitting in my driveway while i drive my other car. Does it have to have plates and insurance on it if i am not driving it at all??
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can I sorn my car for a couple of weeks as its run out of mot and tax. I want to sorn it for a couple of weeks while i sort out a couple of problems then put it through its mot and tax it again. In the meantime while its sorn can i continue to pay my insurance as I dont want to lose my no claims for the year or will my insurance company know its been sorned?
Not continuously insured? Car insurance?
I sold my car two weeks ago and canceled both the insurance and revoked the registration for the new person. I just bought a new car and tried to get insurance and the company is saying they can't do it because I haven't been continuously insured. How am I supposed to be continuously insured if I didn't own ANY vehicle for two weeks? This makes no sense to me. Now they refuse to give me a quote.
Will my car isurance be cheaper if Im a second driver on someone else's policy?
My insurnce got terminated due to ONE missed payment, I tried talking to my previous insurers but to no avail, I have a claim still to be resolved, hence any new quote is coming bak with ridiulous premiums. So I was wondering if I add my name as second driver on someone else's policy will it be cheaper? Please help. I need to get back on the road as soon as possible, my job depends on it.""
Lathrop Missouri Cheap car insurance quotes zip 64465
Lathrop Missouri Cheap car insurance quotes zip 64465
How much is ur car insurence a month?
im 16 and im not getting my car till 17 or 18 and i need to know how much money insurance is a month. i just need an estimate. Thanks
""Can a driver without a motorcycle license, insure a motorcycle?""
To be more specific, here is the story. I am a 20 year old male from Illinois and getting motorcycle. Insurance is something I dont want my name in, well I want to be a second driver. The question is can the insurance be written to my dad, who does not have a motorcycle license. He does have a regular license. I know that second drivers are insured. So I would be paying less money for insurance, but I would be able to drive my bike. My dad will be getting a license, but first needs a motorcycle. So again can he get insurance on this motorcycle without a license?""
Insurance for antique muscle cars?
Im 16 and i want an old 72 chevelle or a 71 nova but i dont know how much insurance would cost?
Teenage Car insurance Impossible?
For starters I am for the most part completely ignorant as to the workings of Car insurance or really.. anything involving cars.. so bare with me.. I'm trying to figure out how to get insurance as a primary driver I'm an 18 year old male still in school with a full G license, the car is a 1995 ford model worth only.. 1000 $ max, it's 2 door, I have a 75%+ average in school, I have no prior accidents or tickets. Essentially perfect as far as all the variables that effect insurance rates go. Yet when i got quotes online they are still telling me I have to pay 380 $ monthly. What the ****? On average I only make about 400 or 500 a month.. adding on gas money to that my cost of living is practically negative from just drive to and from work? So I guess what I'm asking is.. Is teenage car insurance even possible without help from mommy and daddy or dropping school to work more? Can anyone link me or give me the name of auto-insurance companies that give the best rates for Teens? Anything in the 2000-3000 $ range a year would be perfect""
Why do we need auto insurance to drive? In many Asian countries its not legally required?
Why is it a law here in North America to drive with insurance. The federal and provincial Insurance Bureaus regulate these policies and rates and rip people off. Sometimes I think insurance is another form of tax. You can always take someone to the court to claim damages. Why is it that auto insurance is MANDATORY, it should be optional. Here in Toronto, its so expensive.""
Motorcycle insurance for someone under 25?
I'm in the army, and after I get done with basic I would like to buy a motorcycle where ever I am stationed. If I paid cash for the bike, have my motorcycle license, no traffic tickets, I'll be 18, and a male.. how much can I assume to spend on motorcycle insurance? Its a 250cc sports bike I'm interested in, I used to have one but It got stolen. I want the cheapest policy there is...""
When will I need to buy additional business insurance for my car?
I don't want to spend extra money on business insurance because I have an inactive self-employed business and I don't go to see clients often. What happens if I had a car ...show more
Does marital status affect my auto insurance premium?
Does marital status affect my auto insurance premium?
How much is your auto insurance annual premium in NJ ?
I live in Central New Jersey and I pay around $1700 for 2 cars + 2 drivers with no accidents. How much do you pay approx ?
Car insurance cost of 94 Cadillac devill?
Car insurance cost of 94 Cadillac devill?
Car Insurance? (New Driver)?
Hey, I plan on getting a 2007 Subaru WRX STi when I turn 17. By then, I will of course have my full license. Anyways, what do you think (approximately) I will have to pay in insurance. (I live in Sudbury, Ontario Canada.) Thanks in advance.""
Affordable kids health insurance in Florida?
I recently got a new job, and my income combined with my husbands will be *just* over 200% of the Federal Poverty Level, making us ineligible for the $20/month payment for Medikids. It would cost $160 for each of our 2 children to continue this full coverage/no co-pay insurance. We cannot afford this. What are some other options? We definitely cannot afford insurance for the whole family.""
Insurance for low income disabled person?
I only make $7.14/hr at my job, got cut from my old insurance due to no longer being able to afford it, I have a learning disabilty and have no medical insurance to go to the doctors. What are some good affordable/free insurance for low income families?""
Why doesn't insurance coverage increase along with premiums?
Suppose you have 100 / 300 / 100 car insurance coverage. Suppose you were paying $50 per month in 1990. Suppose you are now paying $75 per month in 2010. If the premiums go up because of inflation then shouldn't the coverage? It costs more to fix a car in 2010 than it did in 1990. Is it correct to say the insurance company's average risk is the same, but their maximum risk has gone down? Having to pay out $100,000 maximum today is less than $100,000 maximum in 1990. What do you think?""
Auto insurance quotes?
Auto insurance quotes?
Do anyone know of an affordable health insurane?
Do anyone know of an affordable health insurane?
""In Holland, what are the average odds of insurance paying for car dents and scratches caused by another?""
I got drunk and accidentally crashed my bike into a car, which didn't look very expensive. If it's likely that insurance doesn't pay, I'll try to pay for it myself""
Keep until expires or cancel car insurance?
My car has broken down for the last time. It is very old (1998) and very high mileage. I am deciding to sell it for parts and what I can get rather than sink any more money into it. Point of negative returns. I will be going carless for some time, taking the bus and using a car share program. That is just background though. Hoping to save the money, pay off other things and raise credit score to possibly qualify for a brand new one in the future. My question is about the auto insurance. I just renewed at the beginning of the year. So I have about 4 months left before the policy is done. I am making monthly payments. If I cancel now, will I still owe them for the entire policy amount - (can they come after me for it?) Or does it look better (when I go to get insurance in the future) that I keep paying on the policy until it expires in a few month (just not renew at that time). I don't want to spend money needlessly. However, I also want the best (least expensive) insurance rates when I need it in the future, and a good track record. Can anyone (especially if you are in the insurance industry) give me the straight scoop? Thanks and much appreciated.""
Cheap car insurance for 20 year old?
im new to this im 20 getting my license in ont canada and need insurance i am very cheap will be buying a car 500-700$ and want the cheapest insurance possable il fix my own car if its possible i just want to be legal cause insurance is ridiculous ty everyone
Will my insurance rates go up if there are mulitple cars registered to my address?
My Husband and I have both of our cars registered but.. two other people registered their cars to our address. I was concerned with our own insurance premiums and hope it doesn't affect us.
Complete details of different insurances in USA?
Domain Knowledge of different types of Insurances of USA?
I got a speeding ticket and no insurance?
well my insurance was expired when i got the ticket. so when i renew it will it still go up?
Mexican auto insurance for Americans?
Anyone have any idea what is the best Company out there which gives the cheapest auto insurance rate for Americans in Mexico. Also if their service is good or bad compared to the other insurance companys when claims are made ?.
How much coverage should I get for auto insurance in California?
I am 19 years old and I live in Southern California. I have a 1 point accident and a 2 point speeding ticket on my record. I have a 2001 Mustang GT and I am wondering how much insurance coverage I need? Obviously the more coverage the better, but the price is much more for each increment, so that's why I'm trying to see what coverage amount I should get or need. Collision/Bodily/Property - $25,000/50,000/25,000 - $50,000/100,000/50,000 - $100,000/300,000/100,000?""
What company will insure my toyota supra twin turbo?
In perth, wa. Youngest driver 19 years old""
Lathrop Missouri Cheap car insurance quotes zip 64465
Lathrop Missouri Cheap car insurance quotes zip 64465
https://www.linkedin.com/pulse/terre-haute-indiana-cheap-car-insurance-quotes-zip-47803-croftoon/"
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gabrielcollignon · 6 years
Text
A flaw-by-flaw guide to Facebook’s new GDPR privacy changes
A flaw-by-flaw guide to Facebook’s new GDPR privacy changes
Facebook is about to start pushing European users to speed through giving consent for its new GDPR privacy law compliance changes. It will ask people to review how Facebook applies data from web to target them with ads, and surface the sensitive profile info they share. Facebook will also allow European and Canadian users to turn on facial recognition after six years of the feature being blocked there. But with a design that encourages rapidly hitting the “Agree” button, a lack of granular controls, a laughably cheatable parental consent request for teens, and an aesthetic overhaul of Download Your Information that doesn’t make it any easier to switch social networks, Facebook shows it’s still hungry for your data.
The new privacy change and terms of service consent flow will appear starting this week to European users, though they’ll be able to dismiss it for now, though the May 25th GDPR compliance deadline Facebook vowed to uphold in Europe is looming. Meanwhile, Facebook says it will roll out the changes and consent flow globally over the coming weeks and months with some slight regional differences. And finally, all teens worldwide that share sensitive info will have to go through the weak new parental consent flow.
Facebook brought a group of reporters to the new Building 23 at its Menlo Park headquarters to preview the changes today. But feedback was heavily critical as journalists grilled Facebook’s deputy chief privacy officer Rob Sherman. Questions centered around how Facebook makes accepting the updates much easier than reviewing or changing them, but Sherman stuck to talking points about how important it was to give users choice and information.
“Trust is really important and it’s clear that we have a lot of work to do to regain the trust of people on our service” he said, giving us deja vu about Mark Zuckerberg’s testimonies before congress. “We know that people won’t be comfortable using facebook if they don’t feel that their information is protected.”
Trouble At Each Step Of Facebook’s Privacy Consent Flow
There are a ton of small changes so we’ll lay out each with our criticisms.
Facebook’s consent flow starts well enough with the screen above offering a solid overview of why it’s making changes for GDPR and what you’ll be reviewing. But with just an ‘X’ up top to back out, it’s already training users to speed through by hitting that big blue button at the bottom.
Sensitive Info
First up is control of your sensitive profile information, specifically your sexual preference, religious views, and political views. As you’ll see at each step, you can hit the pretty blue “Accept And Continue” button regardless of whether you’ve scrolled through the information. If you hit the ugly grey “Manage Settings” button, you have to go through an interstitial where Facebook makes it’s argument trying to deter you from removing the info before letting you make and save your choice. It feels obviously designed to get users to breeze through it by offering no resistance to continue, but friction if you want to make changes.
Facebook doesn’t let advertisers target you based on this sensitive info, which is good. The only exception is that in the US, political views alongside political Pages and Events you interact with impact your overarching personality categories that can be targeted with ads. You can opt out of being targeted by those too. But your only option here is either to remove any info you’ve shared in these categories so friends can’t see it, or allow Facebook to use it to personalize the site. There’s no option to keep this stuff on your profile but not let Facebook use it.
Facial Recognition
Facebook is bringing facial recognition back to Europe and Canada. The Irish Data Protection commissioner who oversees the EU banned it there in 2012. Users in these countries will get a chance to turn it on, which is the default if they speed through. It’s a useful feature that can make sure people know about the photos of them floating around. But here the lack of granularity is concerning. Users might want to see warnings about possible impersonators using their face in their profile pics, but not be suggested as someone to tag in their friends’ photos. Unfortunately, it’s all or nothing. While Facebook is right to make it simple to turn on or off completely, granular controls that unfold for those that want them would be much more empowering.
[Update: This article has been update to reflect that Facebook indeed can offer facial recognition in Europe and Canada.]
Data Collection Across The Web
A major concern that’s arisen in the wake of Zuckerberg’s testimonies is how Facebook uses data collected about you from around the web to target users with ads and optimize its service. While Sherman echoed Zuckerberg in saying that users tell the company they prefer relevant ads, and that this data can help thwart hackers and scrapers, many users are unsettled by the offsite collection practices. Here, Facebook lets you block it from targeting you with ads based on data about your browsing behavior on sites that show its Like and share buttons, conversion Pixel, or Audience Network ads. The issue is that there’s no way to stop Facebook from using that data from personalizing your News Feed or optimizing other parts of its service.
New Terms Of Service
Facebook recently rewrote its Terms Of Service and Data Use Policy to be more explicit and easy to read. It didn’t make any significant changes other than noting the policy now applies to its subsidiaries like Instagram and Messenger. [Correction: But WhatsApp and Oculus have their own data policies.] That’s all clearly explained here, which is nice.
But the fact that the button to reject the new Terms Of Service isn’t even a button, it’s a tiny ‘see your options’ hyperlink shows how badly Facebook wants to avoid you closing your account. When Facebook’s product designer for the GDPR flow was asked if she thought this hyperlink was the best way to present the alternative to the big ‘I Accept’ button, she disingenuously said yes, eliciting scoffs from the room of reporters. It seems obvious that Facebook is trying to minimize the visibility of the path to account deletion rather than making it an obvious course of action if you don’t agree to its terms.
I requested Facebook actually show us what was on the other side of that tiny ‘see my options’ link and this is what we got. First, Facebook doesn’t mention its temporary deactivation option, just the scary permanent delete option. Facebook recommends downloading your data before deleting your account, which you should. But the fact that you’ll have to wait (often a few hours) before you can download your data could push users to delay deletion and perhaps never resume. And only if you keep scrolling do you get to another tiny “I’m ready to delete my account” hyperlink instead of a real button.
Parental Consent
GDPR also implements new regulation about how teens are treated, specifically users between the ages of 13 (the minimum age required to sign up for Facebook) and 15. If users in this age range have shared their religious views, political views, or sexual preference, Facebook requires them to either remove it or get parental consent to keep it. They also need permission to be targeted with ads based on data from Facebook’s partners. Without that permission, they’ll see a less personalized version of Facebook. But the system for attaining and verifying that parental consent is a joke.
Users merely select one of their Facebook friends or enter an email address, and that person is asked to give consent for their ‘child’ to share sensitive info. But Facebook blindly trusts that they’ve actually selected their parent or guardian, even though it has a feature for users to designate who their family is, and the kid could put anyone in the email field, including an alternate address they control. Sherman says Facebook is “not seeking to collect additional information” to verify parental consent, so it seems Facebook is happy to let teens easily bypass the checkup.
Privacy Shortcuts
To keep all users abreast of their privacy settings, Facebook has redesigned its Privacy Shortcuts in a colorful format that sticks out from the rest of the site. No complaints here.
Download Your Information
Facebook has completely redesigned its Download Your Information tool after keeping it basically the same for the past 8 years. You can now view your content and data in different categories without downloading it, which alongside the new privacy shortcuts is perhaps the only unequivocally positive and unproblematic change amidst today’s announcements.
And Facebook now lets you select certain categories of data, date ranges, JSON or HTML format, and image quality to download. That could make it quicker and easier if you just need a copy of a certain type of content but don’t need to export all your photos and videos for example. Thankfully, Facebook says you’ll now be able to download your media in a higher resolution than the old tool allowed.
But the big problem here was the subject of my feature piece this week about Facebook’s lack of data portability. The Download Your Information tool is supposed to let you take your data and go to a different social network. But it only exports your social graph aka your friends as a text list of names. There are no links, usernames, or other unique identifiers unless friends opt into let you export their email or phone number (only 4% of my friends do), so good luck finding the right John Smith on another app. The new version of Download Your Information exports the same old list of names, rather than offering any interoperable format that would let you find your friends elsewhere.
A Higher Standard
Overall, it seems like Facebook is complying with the letter of GDPR law, but with questionable spirit. Sure, privacy is boring to a lot of people. Too little info and they feel confused and scared. Too many choices and screens and they feel overwhelmed and annoyed. Facebook struck the right balance in some places here. But the subtly pushy designs seem intended to steer people away from changing their defaults in ways that could hamper Facebook’s mission and business.
Making the choices equal in visible weight, rather than burying the ways to make changes in grayed-out buttons and tiny links, would have been more fair. And it would have shown that Facebook has faith in the value it provides, such that users would stick around and leave features enabled if they truly wanted to.
When questioned about this, Sherman pointed the finger at other tech companies, saying he thought Facebook was more upfront with users. Asked to clarify if he thought Facebook’s approach was “better”, he said “I think that’s right”. But Facebook isn’t being judged by the industry standard because it’s not a standard company. It’s built its purpose and its business on top of our private data, and touted itself as a boon to the world. But when asked to clear a higher bar for privacy, Facebook delved into design tricks to keep from losing our data.
0 notes
sheminecrafts · 6 years
Text
A flaw-by-flaw guide to Facebook’s new GDPR privacy changes
Facebook is about to start pushing European users to speed through giving consent for its new GDPR privacy law compliance changes. They ask users review how Facebook uses data around the web to target you with ads, sensitive profile info they share, and facial recognition But with a design the encourages rapidly hitting the “Agree” button, a lack of granular controls, a laughably cheatable parental consent request for teens, and an aesthetic overhaul of Download Your Information that doesn’t make it any easier to switch social networks, Facebook shows it’s still hungry for your data.
The new privacy change and terms of service consent flow will appear starting this week to European users, though they’ll be able to dismiss it for now, at least until the May 25th GDPR compliance deadline Facebook vowed to uphold in Europe. Meanwhile, Facebook says it will roll out the changes and consent flow globally over the coming weeks and months, though with some slight regional differences. And finally, all teens worldwide that share sensitive info will have to go through the weak new parental consent flow.
Facebook brought a group of reporters to the new Building 23 at its Menlo Park headquarters to preview the changes. But feedback was heavily critical as journalists grilled Facebook’s deput chief privacy officer Rob Sherman. Questions centered around how Facebook makes accepting the updates much easier than review or changing them, but Sherman stuck to talking points about how important it was to give users choice and information.
“Trust is really important and it’s clear that we have a lot of work to do to regain the trust of people on our service” he said, giving us deja vu about Mark Zuckerberg’s testimonies before congress. “We know that people won’t becomfortable using facebook if they don’t feel that their information is protected.”
Trouble At Each Step Of Facebook’s Privacy Consent Flow
There are a ton of small changes so we’ll lay out each with our criticisms.
Facebook’s consent flow starts well enough with the screen above offering a solid overview of why it’s making changes for GDPR and what you’ll be reviewing. But with just an ‘X’ up top to back out, it’s already training users to speed through by hitting that big blue button at the bottom.
Sensitive Info
First up is control of your sensitive profile information, specifically your sexual preference, religious views, and political views. As you’ll see at each step, you can either hit the pretty blue “Accept And Continue” button regardless of whether you’ve scrolled through the information. But if you hit the ugly grey “Manage Settings” button, you have to go through an interstitial where Facebook makes it’s argument trying to deter you from moving the info before letting you make and save your choice. It feels obviously designed to get users to breeze through it by offering no resistance to continue, but friction if you want to make changes.
Facebook doesn’t let advertisers target you based on this sensitive info, which is good. The only exception is that in the US, political views alongside political Pages and Events you interact with inform your overarching personality categories that can be targeted with ads. But your only option here is either to remove any info you’ve shared in these categories so friends can’t see it, or allow Facebook to use it to personalize the site. There’s no option to keep this stuff on your profile but not let Facebook use it.
Facial Recognition
The Face Recognition step won’t actually give users in the European Union a choice, as the government has banned the feature. But everyone else will get to choose whether to leave their existing setting, which defaults to on, or turn off the feature. Here the lack of granularity is concerning. Users might want to see warnings about possible impersonators using their face in their profile pics, but not be suggested as someone to tag in their friends’ photos. Unfortunately, it’s all or nothing. While Facebook is right to make it simple to turn on or off completely, granular controls that unfold for those that want them would be much more empowering.
Data Collection Across The Web
A major concern that’s arisen in the wake of Zuckerberg’s testimonies is how Facebook uses data collected about you from around the web to target users with ads and optimize its service. While Facebook deputer chief privacy officer Rob Sherman echoed Zuckerberg in saying that users tell the company they prefer relevant ads, and that this data can help thwart hackers and scrapers, many users are unsettled by the offsite collection practices. Here, Facebook lets you block it from targeting you wih ads based on data about your browsing behavior on sites that show its Like and share buttons, conversion Pixel, or Audience Network ads. Here the issue is that there’s no way to stop Facebook from using that data from personalizing your News Feed or optimizing other parts of its service.
New Terms Of Service
Facebook recently rewrote its Terms Of Service and Data Use Policy to be more explicit and easy to read. It didn’t make any significant changes other than noting the policy now applies to its subsidiaries like Instagram, WhatsApp, and Oculus. That’s all clearly explained here, which is nice. But the fact that the button to reject the new Terms Of Service isn’t even a button, it’s a tiny ‘see your options’ hyperlink shows how badly Facebook wants to avoid you closing your account. When Facebook’s product designer for the GDPR flow was asked if she thought this hyperlink was the best way to present the alternative to the big ‘I Accept’ button, she disingenuously said yes, eliciting scoffs from the room of reporters. It seems obvious that Facebook is trying to minimize the visibility of the path to account deletion rather than making it an obvious course of action if you don’t agree to its terms.
I requested Facebook actually show us what was on the other side of the that tine ‘see my options’ link and this is what we got. First, Facebook doesn’t mention its temporary deactivation option, just the scary permanent delete option. Facebook recommends downloading your data before deleting your account, which you should. But the fact that you’ll have to wait (often a few hours) before you can download your data could push users to delay deletion and perhaps never resume. And only if you keep scrolling do you get to another tiny “I’m ready to delete my account” hyperlink instead of a real button.
Parental Consent
GDPR also implements new regulation about how teens are treated, specifically users between the ages of 13 (the minimum age required to sign up for Facebook) and 15. If users in this age range have shared their religious views, political views, or sexual preference, Facebook requires them to either remove it or get parental consent to keep it. But the system for attaining and verifying that parental consent is a joke.
Users merely select one of their Facebook friends or enter an email address, and that person is asked to give consent for their ‘child’ to share sensitive info. But Facebook blindly trusts that they’ve actually selected their parent or guardian, even though it has a feature for users to designate who their family is, and the kid could put anyone in the email field, including an alternate address they control. Sherman says Facebook is “not seeking to collect additional information” to verify parental consent, so it seems Facebook is happy to let teens easily bypass the checkup.
Privacy Shortcuts
To keep all users abreast of their privacy settings, Facebook has redesigned its Privacy Shortcuts in a colorful format that sticks out from the rest of the site. No complaints here.
Download Your Information
Facebook has completely redesigned its Download Your Information tool after keeping it basically the same for the past 8 years. You can now view your content and data in different categories without downloading it, which alongside the new privacy shortcuts is perhaps the only unequivocally positive and unproblematic change amidst today’s announcements.
And Facebook now lets you select certain categories of data, date ranges, JSON or HTML format, and image quality to download. That could make it quicker and easier if you just need a copy of a certain type of content but don’t need to export all your photos and videos for example. Thankfully, Facebook says you’ll be able to now export your media in a higher resolution than the old tool allowed.
But the big problem here was the subject of my feature piece about Facebook’s lack of data portability. The Download Your Information tool is supposed to let you take your data and go to a different social network. But it only exports your social graph aka your friends as a text list of names. There are no links, usernames, or other unique identifiers unless friends opt into let you export their email or phone number, so good luck finding the right John Smith on another app. The new version of Download Your Information works exactly the same, rather than offering any interoperable format that would let you find your friends elsewhere.
A Higher Standard
Overall, it seems like Facebook is complying with the letter of GDPR law, but with questionable spirit. Sure, privacy is boring to a lot of people. Too little info and they feel confused and scared. Too many choices and screens and they feel overwhelmed and annoyed. Facebook struck the right balance in some places here. But the subtly pushy designs seem intended to push people away from changing their defaults in ways that could hamper Facebook’s mission and business.
Making the choices even in visible weight, rather than burying the ways to make changes in grayed-out buttons and tiny links, would have been more fair. And it would have shown that Facebook has faith in the value it provides, such that users would stick around and leave features enabled if they truly wanted to.
When questioned about this, Sherman pointed the finger at other tech companies, saying he thought Facebook was more upfront with users. Asked to clarify if he thought Facebook’s approach was “better”, he said “I think that’s right”. But Facebook isn’t being judged by the industry standard because it’s not a standard company. It’s built its purpose and its business on top of our private data, and touted itself as a boon to the world. But when asked to clear a higher bar for privacy, Facebook delved into design tricks to keep from losing our data
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Acando Post-Course Review
We have put together a list of all of the expressions and phrases that we covered in our course, as well as some of the grammar topics.  If you are looking to review some of the things we did throughout our programme, you are in the right place!
Topics:
Tag Questions
Assorted Vocabulary
Probing Questions
Presentation Vocab
Phrases to Introduce Repetition & Build Trust
Reported Speech
Subjunctive
Indirect Questions
Negotiation Questions
Persuasion/Persuasive Speech
Degrees of Certainty
Dealing with angry customers
A Quick Summary of Tag Questions
Why we use them - to say what we believe to be true, and then double check if that is correct.
Advantages - very friendly because it shows that you remember something about the other person / can also be used to get a quick affirmative response as people often agree with them without thinking much - look at the following examples:
 Is the design what you wanted?
The design is what you wanted, isn't it?
All things being equal, question 2 will get a higher positive response rate than question 1.
How to build tag questions - if the first part is positive, the second part is negative and vice versa.
Verb Tenses
Present: Aleksandrs works on his car a lot, doesn't he? / Raivis doesn't fish every month, does he?
Present Perfect: Timur has learnt how to tango, hasn't he? / Aleksandrs hasn't gone to the car museum this month, has he?
Past: Timur started dancing about five years ago, didn't he? / Aleksandrs didn't have a Mercedes before, did he?
Future: Raivis will go fishing next month, won't he? / Timur won't have a dance competition next month, will he?
To Be: Timur is a great dance partner, isn't he? / Raivis wasn't fishing on the Daugava, was he?
Vocabulary:
Accept & approve: essentially the same; however, approve is used in more official settings. On the phone you would ask 'Do you accept these changes?' but in your status report, you would write 'The changes were approved by the client.' - Same meaning, different levels of formality / how official it is.
Confirm: to say something that is believed to be true is actually true. The most common is when you use it to confirm an appointment (as we discussed). You could use it if there is a dispute / disagreement at work and then one person confirms the validity / truth of what one of the parties says. For example:
Stacy: The client says that you didn't offer 3 options. Jim: No, I definitely offered them 3 options. Larry: Yes, Stacy. I was there, and I can confirm that Jim offered them 3 options.  Stacy: OK, so the client is wrong.
Concrete: use for something that is real, not ‘abstract' is the dictionary definition; however, we often use it with abstract ideas so that they sound more real :) 'We can offer you a concrete solution.' -- real, strong, not abstract. 
Particular: use to single something out compared to other things. 'We can offer a particular solution to this problem.' -- it is a unique / different solution but I am less confident that it will actually work.
Probing Questions:
Clarification:
What do you want to be the advantage / benefit of ...?
Why do you want to...?
How, specifically, do you want your team to interact with the system?
Purpose:
What was the point of + -ing....?
Relevance:
What is the connection between ... and ...?
Presentation Vocab:
 Starting the presentation:         
What I’m going to talk about is…     (more informal)
The topic of my presentation today is…  (more formal)
 Why you are giving a presentation:  
This is important / relevant because…     
The purpose of this presentation is to….  
 Stating the main points:     
Firstly, we are going to ….   
Secondly,   Thirdly,  
 Introducing the first point:     
Let’s get started with     
Let’s begin by  +ing  
Questions to Ask:
What have been your experiences in this area so far?
What do you see as the end result? / What is your objective?
What kind of challenges have you had in this area?
Have you tried different solutions? If yes, what?
Jim, you have experience in this area. What do you think?
Phrases for Repetition/Reiterating what others have said:
So, you're saying that...?
If I understood you correctly you think...?
So you're suggesting we...?
Just to be clear we...?
Phrases to Introduce Repitition & Build Trust
So, what he was saying is... Is that right?
If I understood him correctly / right,....
I think what you are saying is...
Let me see if I got / understand this...
So, you mean...
From my perspective, it seems like you are saying....., is that right?
Reported Speech
Move the verb tense one step in the past:
Original: 'We have updated the database.'
Reported: I informed the client that we had updated the database.
Original: 'We will send the updated database by Friday.'
Reported: I let the client know that we would send the updated database by Friday.
Reported (with a passive verb): The client was informed that we would send the updated database by Friday.
Y/N Questions:
Original: 'Did you send the report yesterday?'
Reported: He asked me if I had sent the report yesterday.
Open Questions:
Original: 'When will the update be completed?'
Reported: She asked me when the updated would be completed.
Subjunctive
1) It is ______ that we do that.
2) It is ______ that he do that.
3) It is ______ that he be at the meeting.
4) I _________ that he be at the meeting.
What is important is that you use the infinitive of the verb (without to) in the second part of the sentence, not It is ____ that he is at the meeting for example 3, for example).
The words that can go in the blank are the following:
It is best (that)
It is crucial (that)
It is desirable (that)
It is essential (that)
It is imperative (that)
It is important (that)
It is recommended (that)
It is urgent (that)
It is vital (that)
It is a good idea (that)
It is a bad idea (that)
For number 4, the verbs that you can use are:
to advise (that)
to ask (that)
to command (that)
to demand (that)
to desire (that)
to insist (that)
to propose (that)
to recommend (that)
to request (that)
to suggest (that)
to urge (that)
Indirect Questions:
Common indirect question phrases:
Do you know...?
Can/could you tell me...?
Do you happen to know...?
I was wondering...?
Would you mind telling me...?
Can I ask you...?
I'd like to know...?
Grammar change:
What time is it?
Can you tell me what time it is?
Where is the concert?
I'd like to know where the concert is.
Where does she work?
Can I ask you where she works?
Negotiation Questions:
Direct & Closed: Have you resolved the .... issue? / Is the issue connected with....?
Direct & Open: How will you resolve the problem? / Where did the issue originate?
Direct & Open Opportunity: What do you think about +ing ...?. / How about +ing .....?
Direct & Relaxed: What would happen if ...? / What happens if ....?
Persuasion/Persuasive Speech:
Remember, this is different from giving advice.
Phrase examples:
Keep in mind
Don't you think
Just imagine
You won't regret it
There is no doubt
i.e. Just imagine looking out your window at the view of the river and think of how amazing it would be to have your balcony there - you won't regret buying this flat.
Degree of Certainty:
Terms to use when you are sure about your proposal / solution:
Obviously
Naturally
Evidently
Clearly
Of course
Evidently, what you need is a solution that resolves your XYZ issue, we can do that by +ing
Terms to use when you want to go beyond the wishes of the client, what more can you offer them?:
Supposing
Imagine
Supposing you had a solution where XYZ was possible, what would you think of that?
* Notice, you use Supposing / Imagine + the past simple here...would...
Terms to use when you are not sure your solution will work, but want to propose a possibility:
With any luck
It seems likely / possible
I suspect
From the available evidence (formal)
This may not work, but (informal)
I haven't been in the loop, but (informal, and you have not been in the group discussions as much as the other people)
It seems likely that you have an issue with your XYZ.
This may not work, but I would recommend +ing (improving your XYZ).
Dealing with angry customers:
Objectives:
Objective A. Calm the customer down.
Objective B. Understand the complaint.
Objective C. Show the customer you understand their feelings.
Objective D. Show the customer you are someone who can really help.
1. "Hello" -  Objective a
2. "My name is .... and I am .... at Acondo" - Objective A
3. "May I ask your name and company?"  - Objective A
4. "Please can you tell me the problem?" - Objective A and B
5. 'Customer' explains problem - Objective A and B
6. "I understand why you think like that"
        "I do understand your feelings"
        "I am sure we can sort this out" - Objective A and C
7. "So, you ..." and repeat problem as in 5 above. - Objective A, B and C.
8. Open questions: "Who ...?", "What ...?", "When ...?", "Which ...?", "Where ...?", "How ...?", "Is there any particular / specific reason why ...?".
Do not start with "Why ...?" - Objective B and D.
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sheminecrafts · 6 years
Text
A flaw-by-flaw guide to Facebook’s new GDPR privacy changes
Facebook is about to start pushing European users to speed through giving consent for its new GDPR privacy law compliance changes. They ask users review how Facebook uses data around the web to target you with ads, sensitive profile info they share, and facial recognition But with a design the encourages rapidly hitting the “Agree” button, a lack of granular controls, a laughably cheatable parental consent request for teens, and an aesthetic overhaul of Download Your Information that doesn’t make it any easier to switch social networks, Facebook shows it’s still hungry for your data.
The new privacy change and terms of service consent flow will appear starting this week to European users, though they’ll be able to dismiss it for now, at least until the May 25th GDPR compliance deadline Facebook vowed to uphold in Europe. Meanwhile, Facebook says it will roll out the changes and consent flow globally over the coming weeks and months, though with some slight regional differences. And finally, all teens worldwide that share sensitive info will have to go through the weak new parental consent flow.
Facebook brought a group of reporters to the new Building 23 at its Menlo Park headquarters to preview the changes. But feedback was heavily critical as journalists grilled Facebook’s deput chief privacy officer Rob Sherman. Questions centered around how Facebook makes accepting the updates much easier than review or changing them, but Sherman stuck to talking points about how important it was to give users choice and information.
“Trust is really important and it’s clear that we have a lot of work to do to regain the trust of people on our service” he said, giving us deja vu about Mark Zuckerberg’s testimonies before congress. “We know that people won’t becomfortable using facebook if they don’t feel that their information is protected.”
Trouble At Each Step Of Facebook’s Privacy Consent Flow
There are a ton of small changes so we’ll lay out each with our criticisms.
Facebook’s consent flow starts well enough with the screen above offering a solid overview of why it’s making changes for GDPR and what you’ll be reviewing. But with just an ‘X’ up top to back out, it’s already training users to speed through by hitting that big blue button at the bottom.
Sensitive Info
First up is control of your sensitive profile information, specifically your sexual preference, religious views, and political views. As you’ll see at each step, you can either hit the pretty blue “Accept And Continue” button regardless of whether you’ve scrolled through the information. But if you hit the ugly grey “Manage Settings” button, you have to go through an interstitial where Facebook makes it’s argument trying to deter you from moving the info before letting you make and save your choice. It feels obviously designed to get users to breeze through it by offering no resistance to continue, but friction if you want to make changes.
Facebook doesn’t let advertisers target you based on this sensitive info, which is good. The only exception is that in the US, political views alongside political Pages and Events you interact with inform your overarching personality categories that can be targeted with ads. But your only option here is either to remove any info you’ve shared in these categories so friends can’t see it, or allow Facebook to use it to personalize the site. There’s no option to keep this stuff on your profile but not let Facebook use it.
Facial Recognition
The Face Recognition step won’t actually give users in the European Union a choice, as the government has banned the feature. But everyone else will get to choose whether to leave their existing setting, which defaults to on, or turn off the feature. Here the lack of granularity is concerning. Users might want to see warnings about possible impersonators using their face in their profile pics, but not be suggested as someone to tag in their friends’ photos. Unfortunately, it’s all or nothing. While Facebook is right to make it simple to turn on or off completely, granular controls that unfold for those that want them would be much more empowering.
Data Collection Across The Web
A major concern that’s arisen in the wake of Zuckerberg’s testimonies is how Facebook uses data collected about you from around the web to target users with ads and optimize its service. While Facebook deputer chief privacy officer Rob Sherman echoed Zuckerberg in saying that users tell the company they prefer relevant ads, and that this data can help thwart hackers and scrapers, many users are unsettled by the offsite collection practices. Here, Facebook lets you block it from targeting you wih ads based on data about your browsing behavior on sites that show its Like and share buttons, conversion Pixel, or Audience Network ads. Here the issue is that there’s no way to stop Facebook from using that data from personalizing your News Feed or optimizing other parts of its service.
New Terms Of Service
Facebook recently rewrote its Terms Of Service and Data Use Policy to be more explicit and easy to read. It didn’t make any significant changes other than noting the policy now applies to its subsidiaries like Instagram, WhatsApp, and Oculus. That’s all clearly explained here, which is nice. But the fact that the button to reject the new Terms Of Service isn’t even a button, it’s a tiny ‘see your options’ hyperlink shows how badly Facebook wants to avoid you closing your account. When Facebook’s product designer for the GDPR flow was asked if she thought this hyperlink was the best way to present the alternative to the big ‘I Accept’ button, she disingenuously said yes, eliciting scoffs from the room of reporters. It seems obvious that Facebook is trying to minimize the visibility of the path to account deletion rather than making it an obvious course of action if you don’t agree to its terms.
I requested Facebook actually show us what was on the other side of the that tine ‘see my options’ link and this is what we got. First, Facebook doesn’t mention its temporary deactivation option, just the scary permanent delete option. Facebook recommends downloading your data before deleting your account, which you should. But the fact that you’ll have to wait (often a few hours) before you can download your data could push users to delay deletion and perhaps never resume. And only if you keep scrolling do you get to another tiny “I’m ready to delete my account” hyperlink instead of a real button.
Parental Consent
GDPR also implements new regulation about how teens are treated, specifically users between the ages of 13 (the minimum age required to sign up for Facebook) and 15. If users in this age range have shared their religious views, political views, or sexual preference, Facebook requires them to either remove it or get parental consent to keep it. But the system for attaining and verifying that parental consent is a joke.
Users merely select one of their Facebook friends or enter an email address, and that person is asked to give consent for their ‘child’ to share sensitive info. But Facebook blindly trusts that they’ve actually selected their parent or guardian, even though it has a feature for users to designate who their family is, and the kid could put anyone in the email field, including an alternate address they control. Sherman says Facebook is “not seeking to collect additional information” to verify parental consent, so it seems Facebook is happy to let teens easily bypass the checkup.
Privacy Shortcuts
To keep all users abreast of their privacy settings, Facebook has redesigned its Privacy Shortcuts in a colorful format that sticks out from the rest of the site. No complaints here.
Download Your Information
Facebook has completely redesigned its Download Your Information tool after keeping it basically the same for the past 8 years. You can now view your content and data in different categories without downloading it, which alongside the new privacy shortcuts is perhaps the only unequivocally positive and unproblematic change amidst today’s announcements.
And Facebook now lets you select certain categories of data, date ranges, JSON or HTML format, and image quality to download. That could make it quicker and easier if you just need a copy of a certain type of content but don’t need to export all your photos and videos for example. Thankfully, Facebook says you’ll be able to now export your media in a higher resolution than the old tool allowed.
But the big problem here was the subject of my feature piece about Facebook’s lack of data portability. The Download Your Information tool is supposed to let you take your data and go to a different social network. But it only exports your social graph aka your friends as a text list of names. There are no links, usernames, or other unique identifiers unless friends opt into let you export their email or phone number, so good luck finding the right John Smith on another app. The new version of Download Your Information works exactly the same, rather than offering any interoperable format that would let you find your friends elsewhere.
A Higher Standard
Overall, it seems like Facebook is complying with the letter of GDPR law, but with questionable spirit. Sure, privacy is boring to a lot of people. Too little info and they feel confused and scared. Too many choices and screens and they feel overwhelmed and annoyed. Facebook struck the right balance in some places here. But the subtly pushy designs seem intended to push people away from changing their defaults in ways that could hamper Facebook’s mission and business.
Making the choices even in visible weight, rather than burying the ways to make changes in grayed-out buttons and tiny links, would have been more fair. And it would have shown that Facebook has faith in the value it provides, such that users would stick around and leave features enabled if they truly wanted to.
When questioned about this, Sherman pointed the finger at other tech companies, saying he thought Facebook was more upfront with users. Asked to clarify if he thought Facebook’s approach was “better”, he said “I think that’s right”. But Facebook isn’t being judged by the industry standard because it’s not a standard company. It’s built its purpose and its business on top of our private data, and touted itself as a boon to the world. But when asked to clear a higher bar for privacy, Facebook delved into design tricks to keep from losing our data
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