server-stories
Customer Stories
I am going to post/repost stories of all the times customer service workers wanted to punch shitty customers in the face but couldn’t 💁♀️
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Blog #129 Call Center Theater: I'll Remember Your Name
Customer: "Hi, yes I have a little problem that you can fix. Now when I get on my computer on the left side all the icons are gone. I need you to tell me how to fix that."
Me: "I can set you up with an appointment to bring it in and have our tech team take a look at it or I can give you are tech team hotline number so they can assist you over the phone."
Customer: "Come on now! It's one little problem that you can just tell me how to fix it! Why is that so difficult?"
Me: "I'm sorry I don't know how to fix that. I can set you up with an appointment or give you are tech number they can assist you over the phone."
Customer: "I don't even know why I'm paying $200 for your tech service if this is the kind of customer service I'm going to get."
Me: "The $200 service you are paying for is through our tech number...would you like that number?"
Customer: "This is ridiculous....give me that number."
Me: "Is there anything else I can help you with?"
Customer: "Yes what is your name?"
Me: "Jenny."
Customer: "Thank you, I'll remember your name because everyone in that store is extremely nice and helpful but you."
Me: "I work in a call center."
Customer: *click*
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JUSY GIVE ME A FUCKING CARD!!
bitter enough to be true
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If you have any hesitations about your total or the price of an item, please ask before you pay.
This has been a Retail PSA.
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Or a customer won’t stop talking and you have food to run or there people at the door
My favourite was how people tell me I look stressed and I should relax when I’m on the floor alone (including the bar) and multiple tables arrive at once including an 8 top😭
Or a customer just wont stop talking and you have calls on hold.. 😩🙄 work 💰⏰📞🖥
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When the plates burning your hand and people won’t move
#elsa meme#elsa#meme#frozen 2#frozen#fresh memes#best memes#funny memes#customer service#server#hot plate#burning#waitress#wait staff#waiter#runner#kitchen porter#food runner#customers#restaurant work#restaurant life#restaurant
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And the UK, this should also go for bank holidays, nights and public holidays
(I know someone who works in retail and she gets time and a quarter every Sunday!!)
Hot Take:
Retail, service, stock, and food employees should be paid holiday rates (time-and-a-half) on Black Friday. This should be a legal requirement across the United States.
#retail#fast food#service#customer service#food service#server life#shopping#christmas day#england#america#hot take
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At work tonight I was alone. It was around 10:30PM. A Hispanic man came up to buy beer & I could tell he was trying to flirt bc he kept smirking at me etc. I'm 19. He was probably at least 40. I ring up his beer & tell him to have a good night. Before he leaves he pats his chest & tells me "Muchos grande." At first I thought I heard wrong bc no one's ever actually said that but this random stranger told me I had big boobs (Spanish isn't that bad) I told my grandma & she said it was a compliment
I’m increasingly hating older people’s idea’s of what ‘compliments’ are.
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customers of the day:
lady who spent 45 minutes ordering, then left her food on the counter for an hour and a half while she was in the bathroom shooting up, and we had to ask politely four times and then threaten to call the filth to get her to leave
guy who came in extremely drunk, so drunk he could barely speak, and tried to get my coworker to "be a homie" and pay for his 20$ bill by holding his hand?? after attempting to steal a calculator from the register.
lady who stormed into the drive thru 20 minutes after close, to yell at me for giving her a large side of fries when she ordered and paid for a regular (got extra food for free), threw the food at me, demanded a refund, and told my manager to write me up for being rude. i was off the clock and out of uniform during this too
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POWER MOVE!!
today is thanksgiving. it was the end of my shift at work because my dumb ass volunteered because of holiday pay. i am now exhausted. i want to go home and eat good food. my light is off, my closed sign is up. i am finishing up the last transaction, ready to finally be free
this lady comes into my line
she looks at my closed sign
she makes eye contact
she then proceeds to FLING MY CLOSED SIGN OFF ONTO THE FLOOR AND START PUTTING HER GROCERIES ON THE BELT
i pulled my till and walked away
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Just found out my new restaurant is open Christmas Day 😭😭😭
#work#restaurant#restaurant life#restaurant work#server#server life#service#service industry#wait staff#waitress#waiter#smile at the server#host#christmas#christmas day#karen
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