#lufthansalostbaggage
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@lufthansa Do Better
On July 9th we hit the air ready to enjoy our honeymoon in Africa filled with kiteboarding and scuba diving adventures. When we landed in Cairo, Egypt on July 10th at 3:30 our bag of our kite gear and snorkel gear was no where to be seen. We checked in with baggage claim and they assured us our bag would be delivered the very next day.
July 11th rolls around and still no bag to be seen. Lufthansa’s loss baggage claim informs us that there is no bag, they don’t know where it is, and the previous agent lied about it’s return date.
After looking further into our tracking numbers, it appears when United Airlines transferred our luggage to Lufthansa in Toronto, Canada, Lufthansa failed to check in the item as the tracking number goes completely ghost after Toronto Canada, Frankfurt, Germany, and Cairo, Egypt as if the oversized luggage never existed.
We know our gear is out there somewhere, but Lufthansa has been zero help in finding it. Please help share our story to get their attention so we can be reunited with it!
#Lufthansa #lufthansaairlines #lufthansacrew #lufthansagroup #lufthansalostluggage #lufthansalostbaggage #EAS #CAI #FRA #YYZ #lostluggage #lostkiteboard #lostkiteboardinggear #lostsnorkelinggear #EgyptianAirServices #lufthansacustomerservice
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