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#and they're like 'yup.i see what you want. you can change your dets online. or you can change your dets in the self help desk'
torao-chan
·
11 months
Text
,
#salkdjlkgjkdfslg fuckin aus' govn is fucked
#i need. a new rent cert. and they were like 'yup you can change ur dets online and we'll reissue'
#i did. and they didnt T__T plus the dets online WERE correct. and they just. got it wrong on the form T__T
#so i call the number they give me. and its bot-automated from the start
#and they're like 'yup.i see what you want. you can change your dets online. or you can change your dets in the self help desk'
#and i was like 'nope thats not the problem
#and so the bots like 'look man. our operators have a l o n g wait time. go to the self help desk'
#and i was like. waiting for them to give me a different option
#and it didn't
#and then IT HUNG UP ON ME?!?!?!?!?!?!?!?
#and i was like 'excuse the fuck outta u' and called abck
#and it had the NERVE to go 'hmm. i can see you've called already recently. um. go to the self help desk' T__T
#so i did. theres NOTHING on there about rent cets. or rent details. or accomodation reatils
#asdlkjlgkdfsg i finally found a link through to get to a menu about my current payments. and went 'look man. i need an op to talk to about
#my current payments'
#and so it was like -_o_- 'if you say so ig. but uh. the current expected wait time is 65!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! minutes'
#bruh
#bruh fuck the govn srsly. its just. trying to hard to cut us all out ;w;
#if i dont get this sorted out they're going to cut off my rent aid but fuckin hell
#could you be any less helpful?????!?!?!?!?
#sorry about the minirant
#i stg i am so tired ;w;
#personal
#rant
#tags
0 notes
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