#Reverse Logistics
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#genexlogistics#reverse logistics#india#warehouse#3pl warehouse#3pl#supplychain#logistics#supplychainmanagement#ecommerce
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On CBS news talking about Reverse Logistics with Happy Returns
#truong xuan#anh volcek#truong xuan baby#chieu-anh#be truong xuan#anhvulieberman#Happyreturns#cbs news#Reverse logistics
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Hire the Best Logistics Transportation Services in Jacksonville, FL – Reid Transportation Group
Are you looking for the best logistics transportation services in Jacksonville, FL? Please look no further than Reid Transportation Group. We provide the best logistics solutions for your needs at a reasonable price. If you want to know more about our services, and then contact us today!
#transportation#transportservice#supplychainsolutions#freight forwarding#container shipping#truckload services#3pl logistics#import and export#reid transportation group#transportation and logistics#freight broker#reverse logistics#outsourced logistics#trucking company
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The reverse logistics market is anticipated to be worth US$ 941.58 billion in 2022 and US$ 2,924.42 billion by 2032, growing at a 12% CAGR between 2022 and 2032. Because of the global expansion of eCommerce, which has raised the number of returns and replacement items, as well as demand for reverse logistics services, the reverse logistics market share is predicted to grow.
As manufacturers become more aware of the need to decrease negative environmental impact, the use of reverse logistics services to assure consistent customer satisfaction is increasing globally. The relevance of reverse logistics in numerous industries, including automotive, electronics, pharmaceuticals, and others, is expanding its market share.
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Reverse Logistics Market Research, Agency, Business Opportunities by 2030
The Insight Partners published a market research report on – “Global Reverse Logistics Market Size Report | Industry & Analysis – forecast year” intent to take you through the range of factors influencing growth and anticipated to bring cusp of transformation in the Reverse Logistics market. The study is enriched with insights on growth prospects, challenges companies might face, and trends that…
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Reverse Logistics and Returns Management
Gain insights into how logistic companies manage returns and reverse logistics processes. Explore how their expertise reduces costs and enhances customer satisfaction through efficient returns management.
#freight broker#logistics#freight forwarding#transportation#sea freight#supplychainsolutions#transportservice#supplychainmanagement#air freight#shipping#reverse logistics
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About Tobii Dynavox
Tobii Dynavox is the market leader in assistive technology for communication. The company provides custom designed communication aids and its corresponding support system enable people with disabilities such as cerebral palsy, ALS, autism, spinal cord injury and aphasia to live their lives to the fullest.
Opportunity
Tobii Dynavox was looking for a way to improve their existing Salesforce solution and business processes including inventory control, visibility, and traceability within North American operations. The company needed a solution to eliminate time-consuming operations to pick, pack, ship, track, inspect and return to inventory assistive devices provided to individuals and health care systems. It also wanted a scalable solution to manage the end-to-end order, schedule and return process of serialized devices, as well as, the capability to support the service of equipment when returned.
Solution
Working with Ascent Certified Implementation partners and collaboratively with Tobii Dynavox leadership and process owners, Ascent was able to deploy an order and inventory management solution on Salesforce that increased the speed, visibility and ease with which the company delivers innovative solutions to customers. Visibility into inventory levels, device availability, device location, device condition, and customer trials status were requirements that have been achieved. Including an integration to upstream sales operations, as well as, downstream shipping and packing systems with label generation for a complete solution.
#Servitization#Operations 360#Microfulfillment#Reverse Logistics#cloud ERP#seed to sale software#ERP Trends#warehouse management solutions
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Mastering Logistics Management: A Comprehensive Guide to Streamlining Supply Chains and Boosting Efficiency
Logistics management refers to the process of planning, implementing, and controlling the flow of goods, services, and information from the point of origin to the point of consumption. It involves the coordination of various activities such as procurement, transportation, warehousing, inventory management, and customer service to ensure smooth and efficient operations. Logistics management plays…
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#advanced technologies#collaboration and communication#cost reduction#customer satisfaction#data analytics#demand planning#efficient operations#international trade#inventory management#just-in-time (JIT) inventory#last-mile delivery#lean management#logistics management#reverse logistics#risk management#supply chain optimization#sustainability practices#third-party logistics#transportation optimization#warehouse automation
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#reverse logistics#3pl#warehouse#india#3pl warehouse#supplychain#logistics#supplychainmanagement#genexlogistics#ecommerce
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#giphy#amazon#ecommerce#lp#ebay#wardrobing#return fraud#wear and return#counterfeit product switches#return tag#loss prevention#reverse logistics#what is wardrobing#designer tags#ecommercereturnfraud#returnfraud
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Reverse Logistics In Ecommerce — The Last Mile Problem And Its Solutions
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As Ecommerce sales continue to climb exponentially, there is another metric that is climbing — the inevitable occurrence of order returns, replacements, and refunds!
Unless a company’s reverse logistics is set up to handle this efficiently, and with minimal cost, it will quickly become difficult to retain customers and run a profitable outfit.
Ecommerce Returns — The Last Mile Problem and How to Solve It
It should hardly come as a surprise that e-commerce sales are burgeoning in large numbers the world over.
However, a point that often gets overlooked from an overall business perspective is that the incidence of order returns, the inevitable reality of the ecommerce business, is also growing. Today, the eCommerce industry witnesses an average order-return rate of about 10–11%.
Numerous research studies have shown that about 90% of today’s consumers review the return policy of a site prior to making their decision. A satisfactory return policy gives consumers the requisite confidence before making a purchase-even before they actually review a product! Such are the times and business models we live in these days!
~ An effective way of reducing the cost of last-mile delivery due to order-returns is by using reusable packaging and returnable handling units. This saves cost, and helps you to be a responsible corporate citizen in maintaining ecological logistics practices ~
Make no mistake, it is a challenging task to build the logistical processes and systems to handle order returns, especially since it overlaps with the other most challenging part of a logistics network, i.e., last-mile delivery. However, the reverse is also true i.e. a strong return policy will help a great deal in retaining customers and achieving customer satisfaction.
Therefore, your reverse logistics today has become as important as your (outward) order-delivery mechanism since Logistics Managers have quickly realized that “delivering the product at the customer’s doorstep” isn’t always the end of the delivery loop — it is often extended!
As a result, they are now setting up their delivery network to guide the order return back to the order-fulfillment center should the customer make a request for an order return.
Quite obviously, no seller would want — or even expect — to have their order returned, but it is the inevitable truth of the online commerce world. Thus, e-commerce players have made peace with it and are now taking steps to best manage their returns and reduce the chances of it occurring in the first place.
Managing last-mile operations: a complex and expensive task.
Managing last-mile operations is complex and challenging, and when you include the added logistics of reverse logistics, it becomes even more so. There are different types of supply chains and logistics operations that last-mile functions fall under.
B2B supply-chains: Here, last-mile logistics handles the material supply for the production process, e.g., parts and spare parts. It is also deployed to supply inventory to offline and online stores (including 3rd parties like 3PL, from where goods are moved directly to customers).
B2C logistics: Here, last-mile delivery is responsible for the direct delivery of parcels to the end customer (for orders made online or at offline stores) or to a pickup point chosen (e.g., a common pickup location).
As you can imagine, managing reverse logistics across various types of supply chains, product types, and stakeholders can be quite a challenging task.
Reverse-logistics: how should firms handle them?
As mentioned earlier, managing order returns in the world of online retail is much more complicated as compared to an offline store. Odd though it may sound, there needs to be an equally well-planned process of reverse logistics as there is in outbound logistics! To add to this, it is a time-consuming and cumbersome process, with several elements like refunds, returned inventory management, and related checks and balances are thrown in!
Let’s look at some solutions to handle order returns and also how firms can reduce their incidence.
1) Adopting automation: To make a long story short, without the necessary automation in your logistics process-both outward and, in this case, reverse logistics-it would become impossible for logistics companies to manage delivery schedules and operations across geographies. It isn’t a simple case of a customer walking in through the door of a brick-and-mortar store to ask for a refund or exchange! With e-commerce operating 24*7 at a massive scale across global geographies, dealing with multiple tax regimes and regulations, order delivery, and reverse logistics is a complex, difficult task! Without using as much automation as is required, you will surely come up short — and, with disastrous consequences.
2) Implement dispatch software: Building on the point above, perhaps the best example of adopting automation is by implementing dispatch software.
Modern, automated dispatch software enables logistics managers to automatically optimize delivery routes by considering various elements that are important and constantly fluctuating, e.g. traffic, weather, delivery windows, etc. Importantly, it schedules routes to include both, parcel drop-off and parcel return.
Using dispatch software to manage reverse-logistics enables you to:
Quicken order-return: Dispatch software includes reverse logistics while scheduling product delivery. Therefore, it helps logistics companies by initiating the return process faster, utilizing company resources (fleet vehicles, drivers) as best as possible, and ultimately, serving customers better.
Massive data-analytical ability: Implementing dispatch software to manage your supply-chain and logistics processes brings all the eco-system stakeholders online. This, in turn, generates a lot of data, including the category of SKUs that are being returned, the reasons for returns, customer comments (etc.). The vast data-crunching ability of dispatch software gives logistics teams deep insight into the key reasons and enables them to make informed decisions.
Operate efficiently at scale: Obviously, growth and profitability are objectives of all businesses. Notably, the topmost challenges of growing retail businesses include managing their order returns. A robust dispatch software equips you to handle this with efficiency, speed, and the requisite transparency.
3) Select a 3PL equipped to handle reverse logistics: While there are several important elements that need consideration in selecting a 3PL-such as reputation, charges, geographical coverage, scale, etc.-be sure to investigate their reverse-logistics process! If not, you would have likely made a selection that could be your Achilles Heel!
3PLs with sound reverse logistics typically store the returned parcels in their 3 rd-party warehouses and manage the entire order return-refund-replacement process, including inspection, re-stock, reject, refund, replace (etc.). The dispatch software they use directly influences their capabilities to do so.
While assessing their reverse-logistics capabilities, figure out some of the following:
Does it provide return labels?
Can it be seamlessly integrated with your existing MIS and delivery operations?
Can it customize order returns efficiently?
As is evident from the above, a robust reverse logistics operation is critical in managing the inevitable problem of order returns. Therefore, logistics companies would do well to deploy best practices to do so, including the use of modern technology like the latest automated last mile delivery software.
Read More about Reverse Logistics In Ecommerce — The Last Mile Problem And Its Solutions
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Why Reverse Logistics Is Crucial To Customer Experiences?
Why Reverse Logistics Is Crucial To Customer Experiences?
An excellent reverse logistics strategy ensures your customer experiences are as efficient as possible. This is because it can help you reduce the space you need to store goods in your distribution facility and make it easier to turn waste into sales.
Saves Space In Distribution Facilities
Keeping a stockpile of goods in one place is no small feat. Getting them out the door is one thing, but…
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Different Types of Warehouse Storages
There are different types of warehouse storage are mentioned in this infographic. To know more visit our website https://freedomwarehousingsolutions.com today!
#warehouse storage#cross-docking#Reverse Logistics#certified woman-owned business#WBENC#woman-owned business#logistics company#warehouse#warehousing#3pl#logistics#reverse logistics expert#warehousing fulfilment#warehousing and fulfillment#Woman Owned#reverse logistics companies#warehousing distribution services#USA warehouse solution
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Basics On Reverse Logistics
In this article we are going to talk about some of the major benefits of reverse logistics and in doing so we try to understand the basics associated with reverse logistics.
Reverse logistics today have become an important component of retail. The term refers to the processes and operations pertaining to the return of a product. It the context of retail, it gets and extensive meaning and new dimensions to its definition. It can also be simplified and explained as the process via which goods and products are moved from the final destination. This is done either for capturing value or for proper disposal.
Today, the consumer market is nothing like what it is many years back. The demand is high and so is supply. And customer expectations have gone tremendously high in the contemporary context. Owing to this, retailers have to opt for painless return processes to be offered to their valued consumers or customers.
This is a trend which has been pushed to new dimensions by the e-commerce giants in the contemporary times. Owing to the fact that returns have been made painless and stress free on part of the customers, the degree of returns have radically increased. There are estimates that today, the trend has gone up as high as 40%.
It is important to note that today, when the market is super competitive have a reverse logistics partner can benefit an e-commerce business as it enables them to keep their customers satisfied. For reverse logistics consider JHI e-Scrap.
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