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Frequently Asked Host Questions Answered

As a landlord, managing property can be a challenging task. Whether you're an experienced host or just starting out, you're bound to have a lot of questions about the letting process. In this blog we want to address some frequently asked questions from landlords and provide you with the necessary answers. If you need professional advice and support when renting out your home, Rotterdam Rental Service is ready to help you. Feel free to contact us for more information.

Do I need a permit to rent out my property? The answer to this question may vary depending on where you are. In some cities or towns, a permit is required to rent out a property. If the house is rented to 3 or more people, everyone with a different surname, a permit must be requested from the municipality . On the website of the Municipality of Rotterdam you can find more information about applying for a permit. Rotterdam Rental Service can help you obtain the necessary permits and navigate the local regulations. Contact us for expert advice.

How do I determine a reasonable rent for my home? How do I determine a reasonable rent for my home? Determining the right rental price is crucial to attract potential tenants and maximize your return. At Rotterdam Rental Service we understand that the rental price depends on various factors, such as the location, the energy label, comparable rented homes within a radius of 400 meters, and the degree of upholstery and furnishings.

Our experts have extensive knowledge of the local real estate market in Rotterdam and can help you determine a competitive rental price that does justice to the value of your home. Contact us today for a free valuation, taking into account all relevant factors. Together we ensure that you can determine an optimal rental price and let it out successfully.

Do I have to draw up a rental agreement? Yes, it is strongly recommended to draw up a rental agreement. A tenancy agreement establishes the rights and obligations of both the landlord and the tenant and provides protection for both parties. Rotterdam Rental Service has experience in drawing up watertight rental agreements that meet the legal requirements. Contact us for professional support in drawing up your rental agreement.

Do I have to ask for a deposit from my tenants? It is customary to ask for a security deposit as a form of security against any damage to the property or unpaid rent. Rotterdam Rental Service can advise you on the legal rules and restrictions with regard to deposits and can help you determine a reasonable amount. With the introduction of the Good Landlord Act , which came into force on 1 June 2023 , it is now mandatory that the deposit must be paid within 14 days .is paid into the tenant's account after the end of the rental period. This new rule ensures that tenants have faster access to their deposit, which contributes to a transparent and fair rental process.

However, it is important to note that there may be exceptions where the refund of the security deposit may take longer. In cases where significant work or work needs to be carried out on the property, it may be necessary to temporarily withhold part or all of the security deposit to cover these costs. In such situations it is essential to communicate openly and clearly with the tenant about the reasons for withholding the security deposit and to set a realistic time frame for the refund.

How can I screen potential tenants? Screening potential tenants is an important part of the letting process. Rotterdam Rental Service offers extensive screening services, including checking credit scores, background checks and verifying income data. We take this responsibility off your hands, so that you can be sure that your reliable tenant meets the requirements.

The screening procedure includes the provision of documents such as an employment contract, employer's statement, pay slips and a valid proof of identity. In addition, the employer can be contacted to verify the information provided and social media profiles can be viewed to get a better picture of potential tenants.

If necessary, a deeper check can be carried out with government agencies to ensure that the data provided corresponds to reality. By using the screening services of Rotterdam Rental Service, you as a landlord can carry out a thorough screening and make the right choice when selecting tenants.

How can I make my home attractive to potential tenants? To make your home attractive to potential tenants, it is important to present it well. Ensure a good cleaning, make any necessary repairs and ensure a fresh and neutral appearance. Rotterdam Rental Service can help you advise on any improvements or adjustments you can make to increase the attractiveness of your home.

How do I deal with maintenance requests from tenants? As a landlord, it is your responsibility to take care of the maintenance of the property. It is essential to take tenant maintenance requests seriously and respond as quickly as possible. Providing an efficient and effective solution to maintenance issues is not only important to maintain tenant satisfaction, but it also helps prevent further consequences.

A tenant also has responsibilities to keep the property in good condition, but when serious repairs are involved, it is crucial that they are addressed quickly. This can range from problems such as leaks, faulty heating or cooling systems, electrical faults, plumbing problems, and other issues that can affect the quality of life or the safety of the tenant.

To ensure that maintenance requests are handled adequately, Rotterdam Rental Service can help you coordinate maintenance work and facilitate smooth communication between you as a landlord and your tenants. By using the services of a professional rental management company such as Rotterdam Rental Service, you can rest assured that maintenance requests will be addressed and resolved quickly, leaving both you and your tenants happy with the property and the rental agreement.

What are my rights and obligations as a landlord? As a landlord, you have certain rights and obligations towards your tenants. This includes ensuring a safe and habitable home, collecting rent on time and respecting the privacy of your tenants. Rotterdam Rental Service can inform you about the specific rights and obligations that apply to you as a landlord in Rotterdam.

What should I do if my tenant does not pay the rent? If your tenant does not pay the rent, it is important to take action quickly. Instead of immediately resorting to legal action, we at Rotterdam Rental Service believe in the importance of open communication and entering into a good conversation with the tenant. It can often help to understand the reasons behind the payment delay and look for a solution that works for both parties.

Filing a rent dispute with the court is a costly and time-consuming process. That is why we first try to find a constructive solution out of court. By talking to the tenant and listening to their reasons, we can better understand why there is a payment delay and perhaps make new arrangements that are acceptable to both parties.

At Rotterdam Rental Service we can assist you in conducting this conversation and finding a solution that enables the tenant to make up for the payment arrears. We understand that maintaining a good relationship with your tenant and avoiding legal disputes is important to you. We can of course still take appropriate legal action if necessary, but we always aim to use this as a last resort.

It is our experience that through open communication and understanding, payment arrears can often be resolved without court intervention. Our goal is to make the process as smooth as possible and to ensure that both you, the landlord and your tenant are satisfied with the final solution.

Can I rent out my home if I don't have time to manage it myself? Yes, you can! Rotterdam Rental Service offers professional property management for landlords who do not have the time or ability to manage their property themselves. We take care of tasks such as finding tenants, handling maintenance requests, collecting rent and preparing reports, so that you can enjoy the benefits of renting without any worries.

What are the rules regarding the refund of the deposit at the end of the rental period? According to Dutch law, the landlord must repay the deposit within 14 days after termination of the rental agreement, unless there is reason to withhold part or all of the deposit. In case of damage to the property or unpaid rent, the landlord can withhold part or all of the deposit to cover these costs.

It is important to carry out an inspection of the property at the end of the rental period to determine any damage or defects. If there is no damage or arrears, the deposit must be fully refunded. Rotterdam Rental Service can assist you in carrying out the inspection and correctly handling the deposit, so that you meet the legal requirements and guarantee a fair settlement for both the landlord and the tenant.

If you have more questions about the deposit or other aspects of the rental process, do not hesitate to contact Rotterdam Rental Service . We are here to advise and support you with all your rental needs.

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