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Dealer Management System Blog
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Unlock the Power of Data-Driven Sales Strategies with Our Advanced Distribution Management System's Sales Module
Introduction:
Data has become a valuable asset that drives industry decision-making in today's rapidly evolving business landscape. For companies involved in distribution, leveraging data to optimize sales strategies is essential for maintaining a competitive edge. With our advanced distribution management system's sales module, businesses can unlock the power of data-driven sales strategies to achieve enhanced efficiency, productivity, and revenue growth.
· Harness Real-Time Insights:
Our distribution management system's sales module empowers sales teams with real-time insights. By capturing and analyzing data from various touchpoints along the sales process, businesses gain valuable visibility into customer behaviour, market trends, and performance metrics. This enables them to make informed decisions and adapt strategies promptly, increasing their ability to meet customer demands effectively.
· Identify Sales Opportunities:
Data-driven sales strategies enable businesses to identify hidden opportunities and capitalize on them. Our sales module leverages comprehensive data analysis tools to identify emerging market trends, customer preferences, and buying patterns. With this knowledge, sales teams can tailor their approach to target specific customer segments, develop personalized marketing campaigns, and optimize cross-selling or upselling opportunities.
· Optimize Sales Planning and Forecasting:
Accurate sales planning and forecasting are vital for maintaining inventory levels, managing resources, and meeting customer demand. Our distribution management system's sales module incorporates forecasting and predictive modelling features, allowing businesses to anticipate market trends and sales performance. By leveraging historical data and applying advanced algorithms, sales teams can make reliable predictions, reduce inventory costs and improve overall operational efficiency.
· Improve Sales Performance and Productivity:
Our advanced sales module allows businesses to monitor and evaluate sales performance in real-time. Detailed analytics and reporting features provide insights into individual and team performance, allowing for timely coaching and performance management. By identifying areas for improvement and addressing them promptly, sales teams can enhance productivity, achieve higher conversion rates, and drive revenue growth.
· Streamline Sales Processes:
Efficiency is crucial for sales success, and our sales module streamlines sales processes to maximize productivity. Automation capabilities eliminate manual tasks, such as order processing and inventory management, reducing errors and freeing up valuable time for sales professionals to focus on building customer relationships. The module also offers seamless integration with customer relationship management (CRM) systems, ensuring a holistic approach to managing customer interactions and sales activities.
Visit us at: https://www.excellonsoft.com/dealer-management-software/
Conclusion:
In a data-driven world, businesses that harness the power of analytics and insights gain a significant advantage in sales effectiveness and revenue growth. With our advanced distribution management system's sales module, companies can unlock the potential of data-driven sales strategies. By harnessing real-time insights, identifying sales opportunities, optimizing planning and forecasting, improving sales performance, and streamlining processes, businesses can propel their sales efforts to new heights.
Investing in an advanced distribution management system's sales module is an investment in the future. It equips businesses with the necessary tools to adapt to changing market dynamics, meet customer expectations, and stay ahead of the competition. Unlock the power of data-driven sales strategies today and embark on a journey of increased sales efficiency, customer satisfaction, and business success.
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Excellon Software Celebrates 3 Years of Successful Partnership with Ather Energy for Dealer Network Management
Excellon Software, a leading dealer network management system (DMS) software solutions provider, is proud to announce its successful 3-year partnership with Ather Energy in implementing and supporting the DMS platform for their business operations.
Since Ather Energy adopted Excellon's DMS platform, the two companies have worked closely together to optimize Ather Energy's operations, streamline workflows, and increase efficiency across their dealership network. Additionally, Excellon Software integration with various systems enabled unified data architecture.
"We are thrilled to celebrate three years of a successful partnership with Ather Energy," said Vinod Tambi, Co-Founder & President, Excellon Software. "Our dealer management system was designed to help dealerships optimize their operations, and we are proud to have supported Ather Energy in achieving their goals."
Ather Energy, India's leading two-wheeler EV manufacturer, is renowned for their customer centric approach and high-quality products. Their partnership with Excellon Software has further enhanced their offerings and built a strong foundation for continued success.
"We appreciate Excellon's commitment to our partnership. The quick implementation and efficiency of their software solutions have proven helpful and we look forward to continuing our successful partnership with them," said Swapnil Jain, CTO and Co-founder, Ather Energy.
As the automotive industry continues to evolve, Excellon Software remains committed to providing innovative and customized software solutions to its clients to help them achieve their business objectives and stay competitive.
About Excellon Software
Excellon Software with its award-winning software is recognized among the most innovative software product companies in India. The company's product portfolio includes complete dealer network management, sales & distribution management, and service management software. Excellon Software is a user-friendly, feature rich DMS platform used by thousands of users in over 13,000+ locations worldwide.
Excellon boasts some of the largest deployments in the world for dealer & service chains, consisting of large blue-chip enterprises that run Excellon for their mission-critical business. Excellon's robust and proven platform processes the sale of One New Vehicle every 15 sec and services a vehicle every 5 seconds.
About Ather Energy
Ather Energy, India's first intelligent electric vehicle manufacturer was founded in 2013 by IIT Madras alumni, Tarun Mehta, and Swapnil Jain. Backed by founders of Flipkart, Sachin Bansal & Binny Bansal, Hero MotoCorp, and Tiger Global. Ather Energy launched India's first truly intelligent electric scooter – The Ather 450 in 2018, followed by their flagship offering Ather 450X, in 2020 followed by the new Gen3 of the 450X in 2022. Ather has also installed a comprehensive public charging network, Ather Grid, designed and built in India. With 1300+ charging points across India, Ather Grid is one of the country's largest fast-charging networks for electric vehicles. Ather completed the Series E round of funding by signing investment agreements amounting to $128 million with NIIFL and Hero MotoCorp. The company's product line has won 37 awards in the design, automotive, and technology categories. With 58 Indian and international patent applications, 109 trademarks, and 118 Indian and International design registrations to its name, Ather Energy aims to provide consumers with the best possible ownership experience. Ather Energy currently operates in 87 cities including Bengaluru, Chennai, Hyderabad, Pune, Jaipur, Kochi, Ahmedabad, Mumbai, Mysore, and Hubli.
Contact:
Shingita Kumar, [email protected]
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Future Trends in Dealer Management Systems: AI, Automation, and Personalization
The automotive industry is rapidly evolving, and dealer management systems (DMS) are no exception. With technological advancement, new trends are emerging that have the potential to transform the way dealerships operate. This article will explore three significant future trends in DMS: Artificial Intelligence (AI), Automation, and Personalization, and discuss how they can revolutionize dealership operations and customer experiences.
Artificial Intelligence (AI) in DMS: AI has the potential to revolutionize dealer management systems by enabling advanced analytics, predictive insights, and intelligent automation. AI-powered algorithms can analyze data such as customer preferences, buying behaviour, and market trends to generate actionable dealership insights. AI can optimize inventory management, streamline sales processes, and enhance customer interactions by providing personalized recommendations and offers. AI chatbots and virtual assistants can also handle routine inquiries giving time to the staff to focus on more complex tasks.
Automation in DMS: Automation is crucial in streamlining dealership operations, reducing manual efforts, and improving efficiency. In the future, DMS will increasingly leverage automation technologies, such as Robotic Process Automation (RPA), to automate repetitive tasks like data entry, report generation, and inventory management. Automation can also facilitate seamless integration between systems, such as CRM, finance, and inventory, ensuring data accuracy and eliminating manual data transfer. This not only saves time but also curtails errors and enhances productivity.
Personalization for Customer Experience: In the digital age, customers expect personalized experiences, and DMS can play a pivotal role in delivering them. By leveraging customer data and AI algorithms, DMS can provide customized recommendations, targeted marketing campaigns, and tailored offers based on individual preferences and buying history. Advanced DMS can enable customer segmentation, allowing dealerships to create customized sales and service experiences for different customer groups. Personalization improves customer satisfaction, fosters loyalty, and drives repeat business.
Conclusion: As the automotive industry evolves, dealer management systems develop. AI, automation, and personalization are critical trends that will shape the future of DMS, enhancing operational efficiency and customer experiences. Dealerships that embrace these trends and leverage the power of AI, automation, and personalization in their DMS will be better positioned to thrive in the increasingly competitive automotive landscape. By staying ahead in the race and adopting these technologies, dealerships can unlock new opportunities and achieve sustainable growth in the years to come.
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Joy e-bike in India embarks on a Digital Journey with Excellon Software
The EV Industry Specialist, Excellon Software, announces yet another Electric Vehicle manufacturer to the portfolio of its customers, the Joy e-bike from WardWizard Innovations and Mobility Limited. WardWizard is an innovation-driven company in the sunrise segment like EV Industry. It is also the country's 1st Electric Vehicle Manufacturer, which got listed in BSE with the core business of EV Manufacturing. Excellon Software would assist Joy e-Bike, the flagship brand of WardWizard Innovations and Mobility Limited, in expanding new business lines of electric vehicles across the country, making Excellon's vision of helping the #makeinindia initiative by providing a solid base and co-investment to support the startups in growing their business.
https://www.prnewswire.com/in/news-releases/joy-e-bike-in-india-embarks-on-a-digital-journey-with-excellon-software-301819003.html
Excellon Software, which serves over 13,000 + Locations across 90+ countries, is a market leader in dealer network digital transformation, combining customer-centric experience with the profound and insightful inbuilt analytics and dashboards for dealers/distributors and HO users for a comprehensive view of high-level and detailed decision-making information.
Leveraging its industry expertise of over 20 years, Excellon plans to expedite its investment in R&D to make systems more technologically enhanced with Cloud Telephony, Deep Analytics, IoT integration, and focused market segmentation. Recently, Excellon has added E-commerce and Mobility Solutions apps for its customers into the suite of digital offerings, and Joy e-bike will also be able to leverage all these offerings.
"Electric Vehicle Industry business processes are varied and complex and still developing; hence when we evaluated multiple vendors, we decided to go with Excellon Software because of their deep understanding of and experience in the automotive industry, especially the DMS space," says Mrs Sheetal Bhalerao, COO of WardWizard Innovations and Mobility Limited.
"We are excited to have Joy e-bike as one of our esteemed customers. Our ability to provide DMS and various digital solutions is a big differentiator and value for our customers. With customers' agile needs today, we are aiming to get our solution live within a few weeks," said Sidharth Sujir, VP of Sales and Marketing Excellon Software.
About Excellon Software
Excellon Software, with its award-winning software, is recognized among the most innovative software product companies in India. The company's product portfolio includes complete dealer network management, sales & distribution management, and service management software. Excellon Software is a user-friendly, feature rich DMS platform used by dealers in more than 13,000+ locations across 90+ countries.
Excellon boasts some of the largest deployments in the world for dealer & service chains, consisting of large blue-chip enterprises that run Excellon for their mission-critical business. Excellon's robust and proven platform processes the sale of One New Vehicle every 15 sec and services a vehicle every 5 seconds. Excellon Software is also a GST Suvidha Provider (GSP); it provides GST Software for GST return & management, E-Way Bill, and E-Invoicing to many of the top 100 companies.
About Joy e-Bike
Joy e-bike is one of India's leading electric two-wheeler brand with more than 800 dealers Pan-India. With innovation being an integral part, our idea is to bring something new to the market, which can also help fight climate change. A part of WardWizard Innovations and Mobility Limited.
Contact:
Shingita Kumar
[email protected]
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Dealer Management Systems for New Age Automotive Manufacturers
In a dealership network, unified systems that streamline the delivery chain can significantly benefit the organization by bringing in efficiency and ease of use. A single platform eliminates the need for multiple support centers, system admin & support, making it more cost-effective. Data needs to be available at the right place and time, yet there can be no compromise on its security. The robustness of a platform is a function of its ability to keep data accessible, and At Excellon, we endeavor to improve our platforms on these parameters constantly.
As an innovation-driven organization, we move ourselves to innovate continually, and Excellon offers the best-in-class computerized deals system answer for makers with single and various areas to handle.
From automating complicated business system workflows to imposing them throughout the organization in no time, Excellon DMS reduces the time taken for sales duties and boosts the overall income backside line.
The Excellon DMS permits simplified measures, optimized stock control and improves overall performance for the dealership. Planning and executing enterprise choices is made easy with functions like auto-allocation procedures. As an auto manufacturing business, you can enhance your sales process by streamlining transportation, tracking timely shipments, and ensuring everything runs smoothly. Excellon DMS enables you to simplify and decrease errors, resulting in an improved consumer experience.
Designed to support your organization’s after-sales network over a digital platform, Excellon’s service management software system is robust, with multiple features that can be used to keep your customers satisfied and loyal. Simplifying and managing every stage of your service-centric business is the most efficient with Excellon DMS.
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Excellon Software: The Smartest Dealer Management System for Effective Dealer Management
Excellon Software offers a state-of-the-art dealer network management system that helps you manage your dealerships efficiently in a cost-effective & profitable manner. The cloud-based platform provides a secure, technically advanced, and fully customizable platform designed to help your organization deliver an improved customer experience.
Manufacturers & dealers can now structure and streamline their sales & service management processes with a one-stop solution that meets all automotive manufacturers’ needs. This platform allows for improving the organization’s scale and growing distribution dealerships with a secure, easy-to-use, cloud-based system.
The Dealer management system also improves the productivity of the existing network of dealers with the service management system. This is a critical component of the delivery chain for customers and towards building customer loyalty.
The Excellon Dealer Management Systems offers a robust technological solution to streamline your Dealer Operations. It is an open, web-based cloud computing suite that can be configured, customized, and scaled according to business demands. The system is easy to use and deploy and can be customized per business/organizational needs. Intuitive, functionally rich, and robust, the software delivers optimal efficiency, cost savings and redundancy.
Some of the key features of the SMS for improved dealer management operations include: -
Customer Relationship Management, which helps dealers remain in touch with their customers for improved customer satisfaction. The CRM t features help provide a single platform to turn your visitors into leads and convert them into sales!
With Vehicle Sales and Service Management, it is now possible to effectively manage procurements & purchases from multiple vendors, while Service Warranty & Claims is custom-built for managing the entire lifecycle. The Business Accounting feature offers an integrated accounting system for effective & accurate management.
The Business Analytics & Dashboards of the Excellon offer much-improved visibility into the running of your dealership for better decision-making!
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Cloud-based DMS for Improved Dealer Management Systems
Modern businesses employ substantial human capital and organizational efforts to ensure that day-to-day activities are being monitored and managed adequately. Operational efficiency is the key to the functioning of any modern enterprise. Thus, operations management requires significant investments in human resources expenses, fixed assets, inventory upgrades and staff/solutions to manage these resources adequately.
Significant investments, however, are only possible or profitable for some enterprises. Therefore, enterprises need to employ an efficient Dealer Management system with a significantly lower investment and more accessible workforce training that can boost business process transformation. This makes for easier Management and expansion of any business's operations scale. Additionally, an effective DMS employs cloud computing platforms and helps transform existing business processes to perform better at a significantly lower cost.
An effective dealer management system can deliver some key business transformational advantages to firms; some of these are enumerated and discussed below briefly.
• Accessibility on the Move
To ensure smooth operations, the data must be available in a format that can be moved easily with minimal cost and zero data loss. Or it needs to be open even from a remote location whenever it is required. Storing data on stand-alone servers and on-location devices defeats this very purpose. Cloud mobility of the modern dealer management systems ensures that the data is available whenever, wherever.
• Centralized Management
A cloud-based ERP solution combined with the features of an effective dealer management system specializes in providing you with the most accurate and real-time data that can be accessed using a primary Internet connection from anywhere and at any time. This opens up a new avenue for centralized branch management for proprietors and dealers. You can access priority information in real-time using laptops, tablet devices, or smartphones. This means complete centralized connectivity even when you are travelling or telecommuting. From making dashboard changes to tracking the work done by employees in your company, an ERP-based solution allows you to do it all.
• Easy and Quick Expansion & Deployment
A cloud base dealership system is low cost, easy to deploy and helps quick expansion of the scale of operations. A cloud ERP requires no additional hardware, main servers, or additional costly IT infrastructure. Deployment can be done simultaneously across multiple regions, branches, divisions, and subsidiaries. All these advantages lead to high costs and time savings for your dealership.
• Customized Reporting Solutions
Effective dealer management systems provide reporting and analytics with graphical representations of facts and figures, enabling businesses and business leaders to get a detailed overview of all business transactions. Updated automatically, the analytics are entirely customizable. Instead of manually searching through mounds of data, systems now offer features like easy grouping, filtering, and sorting of accurate data according to your requirements.
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Improved Dealer Management Systems for Expanded Scale of Automotive Business
There is a substantial amount of manpower involved in modern businesses, and organizational efforts must be coordinated to ensure the enterprise's success. Day-to-day activities must be monitored and effectively managed to ensure the deliverables are on track. Thus, operational efficiency is the key to the functioning of any modern enterprise.
For automotive enterprises, there is a need for an efficient Dealer Management system that requires considerably lower investment and is more accessible for manpower to get trained. This helps aid business process transformation and makes for easier management and expansion of the scale of operations.
An effective Dealer management system also employs cloud computing platforms and helps transform existing business processes to perform better at a significantly lower cost. Also, by deploying an effective dealer management system, the business can deliver some key transformational advantages, which can be enumerated below.
• On-the-move accessibility:
Scale of operations can only happen when data can be moved with minimal cost and zero loss of integrity. At the same time, it should be available & accessible even from remote locations. Therefore, storage of data on standalone servers can be counterproductive to requirements. Cloud mobility of modern dealer management systems is a more viable and intelligent solution to ensure that data is everywhere.
• Centralized management:
A cloud-based solution allows real-time data from remote locations and allows a dealer proprietor to implement an effective centralized branch management system. This ensures access to real-time priority information using laptops, tablet devices, or smartphones. There is complete centralized connectivity even when you are travelling or telecommuting. This ensures that changes to the dashboard or analytics can be monitored in real-time.
• Easy deployment and quick expansion:
A cloud-based dealer management system aids the fast growth of operations and helps curb costs. Given that no additional hardware is required, deployment can be done simultaneously across multiple regions, branches, divisions, and subsidiaries. All these advantages lead to high costs and time savings for your dealership.
• Customized reporting solutions:
An effective dealer management system provides on-demand, real-time reports and analytics. These are further enhanced by the graphical representations of facts and figures, which enables businesses and business leaders to make sound business decisions. The analytics are entirely customizable and updated in real time.
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How a Dealer Management System Can Simplify Your Workflow and Increase Efficiency?
In the automotive industry, managing the workflow of a dealership can be a daunting task. From handling inventory to tracking sales, there are many components that must be managed to ensure that the dealership runs smoothly. A dealer management system (DMS) can help simplify this process and increase efficiency. In this blog post, we’ll take a closer look at how a DMS can help your dealership.
What is a Dealer Management System?
A dealer management system (DMS) is a software solution that is specifically designed for automotive dealerships. It is used to manage various aspects of the dealership's workflow, including inventory, sales, customer relations, and financial management. A DMS provides a centralized location for all dealership information and data, which can be accessed by authorized personnel.
How Can a DMS Simplify Your Workflow?
A DMS can simplify your dealership's workflow in several ways:
Streamlined Inventory Management: With a DMS, you can manage your dealership's inventory in real-time. You can track inventory levels, monitor sales, and even receive alerts when inventory levels are running low. This can help you optimize your inventory management and reduce the chances of overstocking or stockouts.
Automated Sales Process: A DMS can automate your dealership's sales process, from lead management to closing deals. You can create customizable workflows that guide sales reps through each step of the sales process, ensuring that no steps are missed. This can help improve the efficiency and accuracy of your sales process.
Customer Relationship Management: A DMS can help you manage your dealership's customer relationships more effectively. You can track customer interactions, manage customer data, and even automate communication processes. This can help you build stronger relationships with your customers and improve customer satisfaction.
Financial Management: A DMS can help you manage your dealership's finances more efficiently. You can track expenses, monitor cash flow, and even generate financial reports. This can help you make better-informed financial decisions and improve the financial health of your dealership.
How Can a DMS Increase Efficiency?
A DMS can increase efficiency in several ways:
Time-Saving: By automating many of your dealership's processes, a DMS can save you time. Sales reps can spend less time on administrative tasks and more time closing deals. Managers can spend less time on paperwork and more time analyzing data.
Increased Productivity: By streamlining workflows and automating processes, a DMS can increase productivity. Sales reps can handle more leads and close more deals. Managers can analyze data more efficiently and make better-informed decisions.
Improved Accuracy: A DMS can help improve the accuracy of your dealership's data. By automating processes and eliminating manual data entry, you can reduce the chances of errors and ensure that your data is up-to-date and accurate.
Better Collaboration: A DMS provides a centralized location for all dealership data, which can help improve collaboration between departments. Sales reps can access inventory data, managers can access financial data, and everyone can work together more effectively.
In conclusion, a dealer management system can simplify your dealership's workflow and increase efficiency. By streamlining inventory management, automating sales processes, improving customer relationship management, and providing better financial management, a DMS can help your dealership run more smoothly and profitably. If you're looking to improve your dealership's efficiency, consider implementing a DMS today.
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How is AI helpful in Dealer Management Systems?
AI, or artificial intelligence, has been revolutionizing industries all over the world with its ability to learn and automate processes. One industry that is starting to see the benefits of AI is the automotive industry. AI is being used to improve dealer management systems (DMS) in order to streamline operations and improve customer experiences.
Dealer management systems are used by automotive dealerships to manage their day-to-day operations, including inventory management, sales tracking, and customer management. These systems are critical to the success of a dealership, as they help ensure that the right vehicles are in stock, sales are tracked and managed effectively, and customer needs are met. However, these systems can also be complex and time-consuming to manage, especially for larger dealerships.
AI can be used to improve dealer management systems in a number of ways. For example, AI can be used to analyze sales data and identify trends and patterns that might otherwise go unnoticed. This can help dealerships make more informed decisions about which vehicles to stock and how to price them.
AI can also be used to improve customer experiences by providing personalized recommendations and targeted marketing messages. For example, AI can analyze customer data to identify their preferences and buying behaviors, and then use that information to recommend vehicles that are most likely to appeal to them. This can help dealerships build stronger relationships with their customers and increase sales.
AI can also be used to automate many of the manual tasks associated with dealer management systems, such as inventory management and sales tracking. This can help dealerships save time and reduce errors, which can lead to increased efficiency and profitability.
One example of a company using AI to improve dealer management systems is Cox Automotive, which offers a suite of AI-powered products and services to help dealerships manage their operations more effectively. Cox Automotive's products include tools for inventory management, pricing analysis, and customer engagement, all of which are designed to help dealerships improve their profitability and customer satisfaction.
In conclusion, AI is set to transform the way that dealerships manage their operations and will play an increasingly important role in the automotive industry in the coming years. By leveraging the power of AI, dealerships can streamline their operations, improve customer experiences, and ultimately drive greater profitability.
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The Next generation of Dealer Management Systems
What is a Dealership Management System?
A dealership management system (DMS) is a business management software provider for dealerships to help them manage their day-to-day business activities. However, most systems tend to be generic and are a one-size-fits-all solution for different businesses. These generic options are not equipped to handle more specific needs tailored to your industry, like parts and service management.
Dealer management system: The next generation
A Dealer Management System (DMS) is often seen as the control centre for the dealership. Dealer management systems address an array of requirements that encompass pivotal areas such as pre-sales (lead and inquiry management), sales, purchasing, after-sales and service, inventory management, financial accounting and reporting, Human Resources (HR), and Customer Relationship Management (CRM).
Dealer management systems also connect dealers to Original Equipment Manufacturers (OEMs), distributors, and customers, providing a flawless and enriched operational experience.
In essence, a dealer management system is the Enterprise Resource Planning (ERP) solution of a dealership as it enables dealers to effectively oversee and manage the day-to-day operations of the entire dealership in real-time, providing them with an enriched, flawless, and seamless operational experience.
While most automotive dealerships have already implemented a dealer management system into their operations, dealerships are continuously updating their system to keep abreast with technological advancements and ensure they automate and digitize all levels of the dealership for continuous process development.
Dealer management systems have also become an integral component of the dealership’s supply chain network and are known to be one of the top strategic technology dealership investments.
According to Precisions Reports, the global automotive dealer management system market is expected to flourish at a significant CAGR of 8.37 during 2021-2027, reaching USD 6010.0 million. This may be attributed to the increasing software and services demands, the growing number of automotive dealers, franchises, and retailers, and a surge in automotive sales.
Artificial Intelligence
The artificial intelligence (AI) tools that come embedded in new DMS have become a need for most dealerships. AI is simplifying the management of documents and processes.
Coupled with machine learning, dealerships will be able to automate the day-to-day activities of the dealership. This eliminates the need for professionals to spend time on redundant paperwork and allow them to focus on matters that are more pressing. The data captured through AI can also help dealerships make more informed decisions that could yield greater benefits for the business.
Mobile integration
Older dealer management systems lack accessibility via mobile. This creates a challenge for the field force and decision-makers as it restricts the operational capabilities of dealerships. Mobile creates increasing accessibility and DMS will evolve into a mobile-friendly solution that will bring about immense benefits for business communication. The web-based applications will provide system access on the go.
Connected vehicles
With vehicles becoming increasingly connected through the Internet of Things (IoT), machine learning, and sensors, real-time vehicle data is easily obtained. Dealer management systems are quickly becoming smarter.
Dealerships are turning to DMS to capture data such as details of the vehicle including mileage clocked, vehicle performance and conditions, as well as driver-vehicle behaviors which can be used by manufacturers to spot trends and make vehicle model improvements, through these new technologies.
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Empowering Your Dealership with DMS: A Guide to Boosting Sales and Customer Satisfaction
Dealer management system (DMS) is a comprehensive software solution designed to assist automotive dealerships in managing their daily operations. A DMS integrates all the critical dealership functions, including sales, inventory management, accounting, and customer relationship management, into one platform.
DMS software automates and streamlines dealership processes to improve efficiency, reduce costs, and increase profitability. Dealerships can also use DMS to enhance customer satisfaction, manage leads and prospects, and improve their communication with customers.
In this article, we will explore the benefits of using a dealer management system, how it works, and some of the features that make a DMS an essential tool for automotive dealerships.
Visit Us at: https://www.excellonsoft.com
Benefits of using a Dealer Management System:
A dealer management system offers a range of benefits to automotive dealerships, including:
1) Enhanced efficiency and productivity: DMS software automates and streamlines dealership processes, eliminating the need for manual data entry and paperwork. This results in increased efficiency and productivity and reduces the risk of errors.
2) Better inventory management: A DMS provides a real-time view of dealership inventory levels, enabling dealers to manage their stock levels more effectively, reduce the time vehicles spend on the lot, and optimize their use of space.
3) Improved customer relationship management: DMS software can help dealerships manage customer data, track sales leads, and analyze customer interactions, allowing them to develop more effective marketing strategies and improve customer satisfaction.
4) Streamlined accounting processes: A DMS can integrate with accounting software, simplifying financial processes, and reducing the time and effort needed for accounting tasks.
5) Increased profitability: By improving efficiency, reducing costs, and enhancing customer satisfaction, a DMS can help dealerships increase profitability.
How does a Dealer Management System works?
A dealer management system is typically cloud-based software that automates dealership processes, allowing dealers to access the system from any internet-enabled device. The software comprises several modules that are designed to work together seamlessly, enabling dealers to manage their operations from a single platform.
The key modules of a DMS typically include inventory management, sales management, customer relationship management, and accounting. These modules integrate with each other, allowing data to flow seamlessly between them.
· Inventory management: This module enables dealerships to track and manage their inventory in real-time, allowing them to monitor stock levels, vehicle location, and pricing. It also provides dealers with insights into market trends and demand for specific vehicles, enabling them to make informed purchasing decisions.
· Sales management: This module includes tools for managing the sales process, from lead generation and prospect management to deal closing and post-sale customer service. Sales management software allows dealers to track the progress of each sale and monitor their sales team's performance.
· Customer relationship management: This module allows dealerships to manage customer data, including contact information, purchase history, and service records. It also includes tools for lead tracking, email marketing, and customer communications.
· Accounting: The accounting module enables dealerships to manage their financial processes, including invoicing, payment processing, and financial reporting. Accounting software can integrate with other modules of the DMS, providing dealers with a comprehensive view of their financial performance.
Features of a Dealer Management System
Dealer management systems come with a range of features that make them essential tools for automotive dealerships. Some of these features include:
1) Real-time inventory management: A DMS provides dealers with a real-time view of their inventory levels, enabling them to make informed decisions about pricing, promotions, and stocking.
2) Sales process management: DMS software includes tools for managing the entire sales process, from lead generation to post-sale customer service.
3) Customer relationship management: A DMS enables dealerships to manage customer data, track interactions, and develop targeted marketing campaigns.
4) Accounting integration: DMS software can integrate with accounting software, providing dealers.
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What are the Benefits of using a dealer management system?
Before placing the dealer management system, the dealership must have used multiple tools and software and toggle between screens to perform daily functions. We can understand how time-consuming the process was and how many mistakes would have been made to enter the data and gather all information.
Luckily today, we have a cloud-based dealer management system to do all this work in one hub. Whether it is to manage complex sales, distribution, service networks, etc., it can be done with a dealer management system to work in one place.
Here are a few benefits a quality DMS provides for today’s dealership
Automation
Quick data input with automation features saves time. This typically takes a couple of minutes to enter complete data with one button click. For the dealership, Every minute counts. Automation helps to minimize data entry errors and improve consistency across the departments.
2. Data in one Place:
One of the main reasons the dealer management system Stands in the top place is that OEM & dealership needs software to access multiple functions, including the analytical view of sale, distribution, service, customer data, and many more, in a single platform. Data can flow from one department to another without changing the software.
Visit Our DMS Page at: https://www.excellonsoft.com/cloud-based-dealer-management-software/
3. Better Customer Service:
The automotive industry landscape has evolved significantly in recent years. The dealership is now competing with other dealerships and online vehicle sellers. Customers purchase a vehicle online and deliver it to their homes efficiently. With this level of competition, dealerships need to offer an easy and smooth customer service experience.
Now, what role does the dealer management system play in this area? With accurate data and smoother workflow, sales and service reps can make service personalized to each customer. People will pay for excellent customer service when taking care of their vehicles. Regardless of the convenience of e-commerce, the service department can retain the customer and helps to bring back a warm lead for the dealership.
4. Cloud-based Technology:
Cloud-based software provides greater flexibility, convenience, and access to data from anywhere in the world. The cloud-based system eliminates the need for IT and infrastructure support and additional dealership expenses. You can be assured that your data is backed – up and protected in the cloud.
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Excellon Software’s DMS implementation at Classic Legends successfully extends to the fifth year
Excellon Software, earlier in this decade, successfully implemented its Excellon Dealer Network Management Solution for Classic Legends Private Limited (CLPL) dealership network, which now extends into the fifth year. Excellon Software’s Digital partnership started with Classic Legends when they decided to re-launch the world’s most famous classic motorcycle series – JAWA Bikes. In less than two months, the Excellon DMS solution was enabled across the dealership for JAWA Motorcycles. The solution encompasses CRM, Vehicle Sales and Procurement, Service, and Spare functionality, including GST compliance solutions for Dealers.
For over 20 years, Excellon has successfully implemented world class sales and after-sales solutions. With its specialized knowledge of the process in the automotive industry, Excellon has enabled some of the top ten Two-Wheeler companies and has been recognized as the leader in Dealer Network Management solutions.
Ashish Singh Joshi, CEO Classic Legends Pvt. Ltd said, “Excellon Software has been an outstanding DMS digital partner for last 4 years and look forward to many more years of engagement with them. Their industry knowledge, expertise, and support of our needs have made them a true partner. We are also excited to explore various digital solutions that Excellon is investing like Customer Data platform, Mobile apps, Predictive analytics is something we keenly look forward to.”
“At Excellon Software, our singular dedication is to provide a premier enterprise software solution for our OEMs clients and their dealerships network. We are thankful for partnering with classic brands like Jawa and Yezdi under Classic Legends,” said Vishnu Tambi, CEO of Excellon Software.
About Excellon Software
Excellon Software with its award-winning software is recognized among the most innovative software product companies in India. The company’s product portfolio includes complete dealer network management, sales & distribution management, and service management software. Excellon Software is a user-friendly, feature rich DMS platform used by more than 13K+ locations across 80+ Countries.
Excellon boasts some of the largest deployments in the world for dealer & service chains, consisting of large blue-chip enterprises that run Excellon for their mission-critical business. Excellon’s robust and proven platform processes the sale of One New Vehicle every 15 sec and services a vehicle every 5 seconds. Excellon Software is also a GST Suvidha Provider (GSP); it provides GST Software for GST return & management, E-Way Bill, and E-Invoicing to many of the top 100 companies.
About CLPL
Classic Legends Private Limited was founded with a vision to reintroduce iconic motorcycle brands in India and International markets. The company currently boasts of an elaborate portfolio constituting Jawa and Yezdi brands. It aims to bring to consumers a quintessential motorcycling lifestyle experience by co-creating exciting product and service offerings within its motorcycling ecosystem and bringing back renewed fervor into the retro classic motorcycle market.
Contact:
Shingita Kumar,
[email protected]
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Excellon Software is renowned for its cutting-edge yet simple-to-use Cloud-based Sales, Distribution, Service and best dealer management system since its inception in 2000. Excellon's research continues to leverage the latest advances in Cloud, Mobility, and Analytics for innovative solutions to enterprise's complex problems.
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