Y’all, the Archive admins are made up of VOLUNTEERS. And they have been working for 12-13 HOURS STRAIGHT.
I better not hear any complaints when donation period comes around. OR ELSE.
cosplay by @woahchriswoah on Twitter
EDIT: How do we show appreciation to the volunteers? For me reading these deep dives on OTW issues u guys apparently it's been said multiple times that one of their objective statements is to have paid staff for ao3 and there's a surplus of donations they haven't used up or the other community solutions that needs to address. For those more financially literate feel free to analyze, snipe me or add to the discussion etc. linked here by deepa. They’re cool and these yearly analysis they did aint no joke.
But Seriously what can we do for these volunteers? The probable burn out from this entire fiasco would be no joke. @ao3org
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Remus opened his letter, surprised when it appeared to be a howler. The last time he’d heard one was the day before Sirius got disowned back in 5th year.
He was in the dining hall for breakfast, sitting at the staff table. He watched as Harry and Hermione plotted, looking anxious. He blew it off, as it seemed Harry was always weary.
“A howler,” Snape sneered from beside him.
“Astute observation, Severus.” Remus told him, nodding at him.
Remus disregarded Snape, and focused on the howler. There was no name on it, so it was possible it was from a student playing a prank. In good nature, for the prankingnostalgia, Remus opened it.
There was silence for a moment before a loud, booming voice started to yell. “DARLINGGGGG, GUESS WHOS BACK FROM JAIL” And it was his Sirius Black. And he knew they would find each other again.
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I worked retail for a long time and people really do treat you like shit sometimes. But between selling sex toys, mattresses, and jewelry I can say definitively I got treated worst selling mattresses.
All three of my jobs were in sales but selling sex toys we were allowed to put people in their place, and in jewelry people didn’t want to misbehave in a fancy setting. But people at the mattress store had no problem yelling at me, hitting on me, or insulting me to my face.
For a while I was managing my own store for the company. I ran a small location and had struggling employees placed with me for rehabilitation. If their numbers improved they could go back to bigger stores. If not, they got fired.
So this meant I was the manager of problem employees. At one point both of my people had a foot out the door. The company was going downhill and changed computer systems and they were fed up. Consequently, they made a ton of mistakes, because they just didn’t care about the job or learning the new systems.
I strolled into work on what was essentially my Monday to a shit show. Deliveries scheduled without product, wrong things on orders, poor expectations of the process, you name it. I spent the entire morning getting yelled at for mistakes that weren’t mine.
The final straw came when a man called furious that his moms bed for her nursing home had a delivery window he couldn’t accommodate. This wasn’t a huge disaster since we still had time to deliver it before she moved. I ran him through the options and he just kept screaming at me. Not for a solution but because I was there and he was frustrated.
My heart filled with malice and a cold fury. A calculating part of my brain had a realization in that moment that I could stay a punching bag or I could strike back.
I quavered my voice delicately, taking in a shaky, warbling breath like I was trying not to cry. “Sir,” I quivered through fake tears, “I don’t know what you want from me! I told you what I can do, I didn’t make this mistake I’m just trying to fix it!” My voice broke pitifully on the last syllables, sounding in all ways like a sweet innocent person being yelled at who’s just trying her best, really!
It was like I’d doused him with cold water. My emotional act was the realization that he was screaming at someone who was just doing their damn job, and he was being an asshole. He hastily made an excuse and hung up.
I had a third employee covering with me from another store that day who heard everything. When I hung up, I looked over to see them watching me with an awed expression. “Did… did you just pretend to cry?”
“I absolutely fucking did,” I said with feeling, “and I’d do it a thousand more times. If that’s what it takes for someone to realize they’re behaving like a fucking prick, they deserve it.” The employee looked at me like I was their hero.
The man called back, apologizing profusely, having magically arranged his schedule to accommodate delivery. He came in later that week with an apology Starbucks gift card. I was gracious in my acceptance.
I pulled it a few more times before leaving the company. I felt no shame in the ruse. If someone behaves so poorly that it’s plausible their behavior would drive someone to tears they deserve to feel absolutely wretched about it.
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