Senators Want to Know Amazon Retaliated Against Coronavirus Whistle-Blowers

Democratic senators on Thursday questioned whether Amazon retaliated against whistle-blowers when it fired four employees who raised concerns about the spread of coronavirus in the company’s warehouses.In a letter sent to Amazon, Senator Elizabeth Warren, a frequent critic of the e-commerce giant, and eight other senators asked Amazon to provide more information about its policies for firing employees.“In order to understand how the termination of employees that raised concerns about health and safety conditions did not constitute retaliation for whistle-blowing, we are requesting information about Amazon’s policies regarding grounds for employee discipline and termination,” the letter said.The letter was also signed by Bernie Sanders, an independent who caucuses with the Democrats, as well as Cory Booker, Sherrod Brown, Kirsten Gillibrand, Edward J. Markey, Richard Blumenthal, Kamala Harris and Tammy Baldwin. It asked Amazon if it tracked unionization efforts in its warehouses and whether it tracked employees who participated in protests or spoke to the news media.The letter increased pressure on Amazon and its chief executive, Jeff Bezos, who has been called to testify before Congress in an antitrust investigation and has been a frequent target for criticism from President Trump. A number of senators and representatives have already written to Mr. Bezos expressing concern about warehouse safety.An Amazon spokeswoman said: “These individuals were not terminated for talking publicly about working conditions or safety but, rather, for violating — often repeatedly — policies, such as intimidation, physical distancing and more.”She added that while Amazon supported employees’ right to criticize or protest working conditions, “that does not come with blanket immunity against any and all internal policies.”“We look forward to explaining in more detail in our response to the senators’ letter,” the spokeswoman said.Cases of the coronavirus have been reported in more than 100 Amazon warehouses, and several workers have died. State and local officials in Kentucky and New Jersey have asked Amazon to close facilities where workers have fallen sick.Despite the sophistication of Amazon’s vast e-commerce business, it depends on warehouse workers to keep shipments flowing, and many of those workers fear their warehouses are contaminated by the coronavirus.Mr. Bezos said during a call with Amazon investors last week that the company expected to spend $4 billion on safety measures and other expenses related to the coronavirus during the current quarter.In March, Amazon fired Chris Smalls, a worker in its Staten Island facility who had organized a protest to demand stronger safety protocols there. Amazon said Mr. Smalls had violated a quarantine order to attend the protest.In an email to other Amazon executives, the company’s top lawyer, David Zapolsky, called Mr. Smalls “not smart or articulate.” Mr. Zapolsky, who also suggested that Amazon portray Mr. Smalls as the leader of a movement to unionize Amazon workers, apologized for the remarks after they were published by Vice News.Two weeks later, Amazon fired two designers, Maren Costa and Emily Cunningham. Ms. Costa and Ms. Cunningham had pressed the company to reduce its carbon footprint, and had announced an internal event for warehouse workers to speak to tech employees about their workplace conditions shortly before they were fired. Amazon said the two employees had repeatedly violated corporate policies.“Warehouse workers have been under incredible threat,” Ms. Cunningham said in an interview Wednesday evening. “We wanted to give space for warehouse workers to be able to talk openly and honestly about the conditions they were facing and why they felt so unsafe.”In late April, Amazon fired Bashir Mohamed, a warehouse worker in Shakopee, Minn. Mr. Mohamed said he had raised concerns about workers’ inability to remain socially distant inside the warehouse. Amazon said Mr. Mohamed had violated several policies, including one that required workers to follow social distancing guidelines. Read the full article

People Are Panic-Buying Meat, Toilet Paper … and Pelotons?

Lauren Allbright, a teacher, children’s book author and triathlete, was antsy from weeks of sheltering in place. So last month, she “panic bought” a $2,245 Peloton bike.It was a “pricey decision,” she admitted. But her gym was closed, and it had been raining nonstop in Richardson, Texas, where she lives. Soon the heat would make it even harder for her to train outside.So when Texas extended its stay-in-place rules by a month, Ms. Allbright, 39, clicked “buy.” She reasoned that her husband and three children would also use the internet-connected bike, which comes with streaming classes for an extra $39 a month.“Working out daily is huge for our mental health,” she said.Peloton, which last year endured a rocky initial public offering and a widely mocked holiday ad, is emerging as a potential winner of the quarantine economy. While gyms, boutique studios and personal trainers have been sidelined, home workout systems are thriving.Since mid-March, Peloton’s stock has soared 86 percent, valuing the New York company at $10 billion, or twice as much as the gym chain Planet Fitness. Last month, Peloton reported a record: More than 23,000 people had joined one of its live classes.When Peloton reports quarterly financial results on Wednesday, Wall Street expects the unprofitable company to post rising sales. Analysts pointed to spikes in the number of ratings for fitness classes on Peloton’s system and longer waits for delivery of the bikes, which signal higher-than-expected demand. The results may not reveal the full extent of Peloton’s popularity, since they cover only a few weeks of the lockdown period in March.“Consumer habits are fundamentally changed coming out of this crisis and this pandemic,” said Ron Josey, an analyst at JMP Securities. “A device and service like Peloton comes to the forefront in that.”Peloton declined to comment ahead of its earnings.Other home fitness companies have reported similar surges in demand. Sales at Echelon, which makes a less expensive internet-connected bike, grew five times higher than expected in the first three months of 2020, with demand comparable to Black Friday, said Lou Lentine, the company’s chief executive. Icon Health & Fitness, which owns the NordicTrack and ProForm equipment brands, said sales last month were four times as high as a year earlier.“It’s absolutely bigger than any other boom time we’ve had,” said Mark Watterson, president of iFit, a division of Icon Health.New converts include Ben Carlson, a wealth manager in Grand Rapids, Mich. He wasn’t interested in a home workout setup before because he exercised on lunch breaks at a gym near his office.But now that he’s working at home with three children under the age of 6, it’s harder to get away for a run. Last month, he bought a Peloton, which he rides after his children are in bed.The bike is “part of my new life for the time being,” Mr. Carlson, 38, said. Even when things reopen, he said, “I don’t know that I’ll be the first one to rush back into the gym.”Gyms and studios, which have frozen memberships while they are closed, are hurting. Some yoga and dance studios have resorted to asking for donations in exchange for free online classes. Several national gym chains have faced lawsuits and state investigations for charging fees during the shutdown.ClassPass, an online service for booking studio classes, said its revenue had dropped to nearly zero within 10 days in March. Last month, it rushed to create a virtual workout offering while laying off or furloughing more than half of its 690-person staff. It now offers 50,000 virtual classes and has waived the commission it normally takes from studios.Mindbody, a similar service, laid off or furloughed around 700 people, or 35 percent of its work force, in early April. Rick Stollmeyer, chief executive, has said he does not believe Mindbody’s business will recover for more than a year.SoulCycle, which operates dozens of cycling studios, closed them in March, cutting employee pay by 25 percent and furloughing its instructors. The company began offering virtual workouts on SiriusXM and through an app called Variis, operated by Equinox Group, SoulCycle’s parent company.“Saturday Night Live” ribbed SoulCycle’s attempt to move its self-described “inspirational, meditative fitness experience” into instructors’ apartments. “I hear a lot of people talking about antibody. I am pro-body!” an instructor named Toyota, played by Chris Redd, barked.In March, SoulCycle also began taking preorders for a $2,500 home bike that it announced last year. The bikes, available in certain U.S. cities, are expected to begin shipping this month.“Equinox Group anticipates the consumer will want experiences both online and offline,” a spokesman said. When its studios reopen, SoulCycle said, it will make changes like placing bikes — normally packed close together — six feet apart, significantly cutting down on the number of customers per class.Peloton initially responded to the virus by extending a 30-day free trial of its digital-only subscription to its streaming classes to 90 days. It introduced contactless delivery for its equipment and pledged to waive up to $1 million of subscription fees for customers who had lost their jobs or were unable to work because of the coronavirus. Peloton also closed 96 showrooms around the country and stopped delivering the treadmills it also makes.Peloton and other providers of home exercise equipment are under pressure to create enough fresh digital content to keep users engaged. Among the most popular videos on Icon Health’s iFit platform are the ones that let people work out to travel montages, like a tour of Egyptian tombs.“People use them as a mind escape,” said Colleen Logan, head of marketing at Icon Health. “In your own four walls, you don’t want to be looking at someone else’s four walls.”Peloton stopped filming live classes in early April after an employee at its New York studio tested positive for the coronavirus. But by the end of the month, it was streaming live classes again.The first one happened on April 22 from the apartment of Robin Arzón, Peloton’s head instructor. More than 23,000 customers logged in and rode along with her, issuing virtual high fives and climbing a digital leader board.“When things are uncertain, we adapt,” Ms. Arzón wrote on Instagram, alongside a photo of herself surrounded by production equipment and electrical cords in her apartment. Read the full article

Vallejo Official's Removal Is Sought After He Throws Cat During Zoom Meeting

The city Planning Commission meeting in Vallejo, Calif., last week followed the same humdrum pattern of so many municipal meetings: There was the Pledge of Allegiance and a roll call, followed by various reports.That posed the usual challenges: Commissioners with microphones muted when they were trying to be heard, some of them appearing half offscreen at times or talking over one another.But things took an unexpected turn about 2 hours and 24 minutes into the session after one of the commissioners, Chris Platzer, was asked if he had any comments after reviewing a project application.“Yes, this is the section where you can, Commissioner Platzer,” the commission’s chairman said.The cat meowed loudly again. “OK, first, I’d like to introduce my cat,” Mr. Platzer said, lifting it close to the camera and then, with two hands, tossing it off screen.The cat squeaked as it was being thrown, and a thud could be heard.One commissioner on the videoconference put his hands to his forehead and covered his eyes in response.The meeting concluded 26 minutes later, but that was hardly the end of it.Bob Sampayan, the mayor of Vallejo, which is about 30 miles north of San Francisco, and Robert McConnell, a City Council member and the liaison to the commission, have asked for the council to consider Mr. Platzer’s immediate removal at a meeting on Tuesday, a city spokeswoman, Christina Lee, said on Monday.“The city does not condone the behavior that Vallejo Planning Commissioner Chris Platzer exhibited during the April 20th Planning Commission meeting,” she said. “This type of behavior does not model the core values of the City of Vallejo.”After the planning meeting adjourned, Mr. Platzer was heard using expletives, she said, adding that the mayor and Mr. McConnell discussed his behavior immediately after the episode and called for his removal within 48 hours.Stephanie Bell, senior director of cruelty casework for People for the Ethical Treatment of Animals, said the group was prepared to place the cat “in an understanding, loving home” if Mr. Platzer’s “lack of patience or understanding” made cat guardianship inappropriate.“The cats in our care rely on us for everything, including food, respect and affection, and no one should ever punish them for seeking our attention,” she said. “While cats are known for agility, this cat was thrown and could have slammed into furniture, the wall or the ground.”As of Monday morning, the city had not received a formal resignation from Mr. Platzer, Ms. Lee said; however, The Times-Herald of Vallejo reported on Saturday that it had received an email from him suggesting that he was stepping down.Mr. Platzer, who could not be reached on Monday, was appointed to the volunteer position in August 2016 and his term was set to expire in June.“I did not conduct myself in the Zoom meeting in a manner befitting of a planning commissioner and apologize for any harm I may have inflicted,” he wrote in the email, The Times-Herald reported. “I serve at the pleasure of the council and no longer have that trust and backing.”He added, “We are all living in uncertain times and I certainly, like many of you, am adjusting to a new normalcy.”The Zoom episode was one of the latest to surface as officials adjust to remote working. In Florida, a judge this month admonished lawyers for getting too lax in their dress during their videoconference court appearances. Read the full article

An Official’s Removal Is Sought After He Throws Cat During Zoom Meeting

The city Planning Commission meeting in Vallejo, Calif., last week followed the same humdrum pattern of so many municipal meetings: There was the Pledge of Allegiance and a roll call, followed by various reports.That posed the usual challenges: Commissioners with microphones muted when they were trying to be heard, some of them appearing half offscreen at times or talking over one another.But things took an unexpected turn about 2 hours and 24 minutes into the session after one of the commissioners, Chris Platzer, was asked if he had any comments after reviewing a project application.“Yes, this is the section where you can, Commissioner Platzer,” the commission’s chairman said.The cat meowed loudly again. “OK, first, I’d like to introduce my cat,” Mr. Platzer said, lifting it close to the camera and then, with two hands, tossing it off screen.The cat squeaked as it was being thrown, and a thud could be heard.One commissioner on the videoconference put his hands to his forehead and covered his eyes in response.The meeting concluded 26 minutes later, but that was hardly the end of it.Bob Sampayan, the mayor of Vallejo, which is about 30 miles north of San Francisco, and Robert McConnell, a City Council member and the liaison to the commission, have asked for the council to consider Mr. Platzer’s immediate removal at a meeting on Tuesday, a city spokeswoman, Christina Lee, said on Monday.“The city does not condone the behavior that Vallejo Planning Commissioner Chris Platzer exhibited during the April 20th Planning Commission meeting,” she said. “This type of behavior does not model the core values of the City of Vallejo.”After the planning meeting adjourned, Mr. Platzer was heard using expletives, she said, adding that the mayor and Mr. McConnell discussed his behavior immediately after the episode and called for his removal within 48 hours.Stephanie Bell, senior director of cruelty casework for People for the Ethical Treatment of Animals, said the group was prepared to place the cat “in an understanding, loving home” if Mr. Platzer’s “lack of patience or understanding” made cat guardianship inappropriate.“The cats in our care rely on us for everything, including food, respect and affection, and no one should ever punish them for seeking our attention,” she said. “While cats are known for agility, this cat was thrown and could have slammed into furniture, the wall or the ground.”As of Monday morning, the city had not received a formal resignation from Mr. Platzer, Ms. Lee said; however, The Times-Herald of Vallejo reported on Saturday that it had received an email from him suggesting that he was stepping down.Mr. Platzer, who could not be reached on Monday, was appointed to the volunteer position in August 2016 and his term was set to expire in June.“I did not conduct myself in the Zoom meeting in a manner befitting of a planning commissioner and apologize for any harm I may have inflicted,” he wrote in the email, The Times-Herald reported. “I serve at the pleasure of the council and no longer have that trust and backing.”He added, “We are all living in uncertain times and I certainly, like many of you, am adjusting to a new normalcy.”The Zoom episode was one of the latest to surface as officials adjust to remote working. In Florida, a judge this month admonished lawyers for getting too lax in their dress during their videoconference court appearances. Read the full article

Australia’s Fire Season Ends, and Researchers Look to the Next One

“Nine times out of 10,” he said, manual analysts produce more accurate results than the model. Using their experience, analysts are able to incorporate the uncertainty inherent in fire behavior, something “the computer just isn’t able to grasp.” But where the computer model excels, Dr. Heemstra said, is in analyzing several fires at once and determining which one poses the greatest risk — and therefore which one manual analysts should focus on.Australia’s national science agency, the Commonwealth Scientific and Industrial Research Organization, has developed computer software called Spark, which aims to improve upon Phoenix.Phoenix was built to predict fire behavior in forest and grass, Dr. Heemstra said, so for several other fuel types, like shrub land, “it’s a bit like trying to fit a square peg in a round hole.” Spark, because it uses unique equations for each fuel type, is more intuitive and reliable. It could be “the next evolutionary step” in firefighting models, Dr. Heemstra said, and the NSW Rural Fire Service hopes to use it as early as the next fire season.Whereas fire behavior models like Phoenix and Spark help predict the spread of a fire, drone technology may be able to predict where fires are likely to start. For the moment, drones are used mainly to monitor grassland fires. Forest fires burn particularly hot, and are volatile, making them unsafe for drones to fly over or for anyone nearby to operate the devices.The wildfire conditions in Australia are sufficiently severe that they verge on otherworldly. NASA’s Jet Propulsion Laboratory, in Pasadena, Calif., has been exploring, with the CSIRO, the possibility of testing artificial intelligence for drones, rovers and satellites — not yet developed but intended for future space exploration — on the fires. This software would need to withstand extreme conditions on other planets, like “hot temperatures, low visibility and turbulent winds,” said Natasha Stavros, a science system engineer at J.P.L., in an email.A November 2019 study by J.P.L.’s Blue Sky Thinktank, on which Dr. Stavros was an author, found that the fire-management technologies offering the highest return on investment were autonomous micro-aerial vehicles — small drones typically weighing less than a quarter of a pound — that would be able to navigate themselves through wildfires. Eventually, these drones would operate in autonomous groups or “swarms,” which could monitor wider areas. Their ability to communicate with one another and a distant control center could potentially be used in exploring other planets. Read the full article

True Tales of Quarantined Socializing

Digital dance raves. Streaming soundbaths. Book readings by phone. Now we’ve gotta get creative. Read the full article

Amazon Bans, Then Reinstates, Hitler’s ‘Mein Kampf’

SAN FRANCISCO — Amazon quietly banned Adolf Hitler's manifesto “Mein Kampf” late last week, part of its accelerating efforts to remove Nazi and other hate-filled material from its bookstore, before quickly reversing itself.The retailer, which controls the majority of the book market in the United States, is caught between two demands that cannot be reconciled. Amazon is under pressure to keep hate literature off its vast platform at a moment when extremist impulses seem on the rise. But the company does not want to be seen as the arbiter of what people are allowed to read, which is traditionally the hallmark of repressive regimes.Booksellers that sell on Amazon say the retailer has no coherent philosophy about what it decides to prohibit, and seems largely guided by public complaints. Over the last 18 months, it has dropped books by Nazis, the Nation of Islam and the American neo-Nazis David Duke and George Lincoln Rockwell. But it has also allowed many equally offensive books to continue to be sold.An Amazon spokeswoman said in a statement on Tuesday that the platform provides “customers with access to a variety of viewpoints” and noted that “all retailers make decisions about what selection they choose to offer.”“Mein Kampf” was first issued in Germany in 1925 and is the foundational text of Nazism. The Houghton Mifflin edition of “Mein Kampf,” continuously available in the United States since 1943, was dropped by Amazon on Friday.“We cannot offer this book for sale,” the retailer told booksellers that had been selling the title, according to emails reviewed by The New York Times.After disappearing for a few days, “Mein Kampf” is once again being sold directly by Amazon. But secondhand copies and those from third-party merchants appear to be still prohibited, a distinction that sellers said made no sense.But on Amazon’s subsidiary AbeBooks, which operates largely independently, hundreds of new and used copies of “Mein Kampf” are available.“It’s ridiculous how the greatest e-commerce company in the world has such lousy control of their platforms,” said Scott Brown, a California bookseller who sells on Amazon. “They somehow can’t prevent price gouging and they can’t prevent people from selling counterfeit goods and they can’t manage to — or don’t want to — effectively implement a Nazi ban.”For years, Amazon took the attitude that it would sell even the most objectionable books. Nazi books garnered a following and accumulated good reviews. That led to increased sales and prominence on the platform, which in turn prompted increasing demands from Holocaust memorial associations and other groups that the books be dropped.Amazon has also been under pressure for how it depicts Nazis. In February, the Auschwitz-Birkenau Memorial and Museum criticized “Hunters,” an Amazon series showing a deadly human chess game at a concentration camp. The memorial said the fictional scene “welcomes future deniers.” The creator of the drama, David Weil, responded that he employed fiction because he did not want to trivialize reality.Amazon also prohibited last week all editions of “The International Jew,” the anti-Semitic propaganda published by the automaker Henry Ford in the early 1920s, as well as editions of “The Protocols of the Elders of Zion,” the notorious fabrication from the early 20th century describing a plan for Jewish domination.Karen Pollock of the Holocaust Educational Trust, a group that works with students, school and communities in Britain, said Amazon should go further. She welcomed the dropping of “Mein Kampf” but tweeted that “surely @AmazonUK should also remove books by Himmler, Goebbels and Rosenberg too?”On an Amazon sellers forum devoted to the topic, quite a few merchants expressed queasiness about the retailer’s latest actions.“When companies decide what you can and can’t read,” wrote one, “the population is in for real trouble.”Another said the wrong books were being dropped.“What I’d really like to see them ban are the books that are really hurting people, like ‘Stop seeing your doctor and cure your cancer the NATURAL way.’ ”Perhaps it was the attention, or perhaps “Mein Kampf” is something people want to read as they hunker down around the country, but its sales rank on Amazon rose to 3,115 on Tuesday from about 50,000 a few weeks ago. Read the full article

When Facebook Is More Trustworthy Than the President

“Pandemic does not mean panic-demic,” he said Friday afternoon. He was seated cross-legged on a black leather sofa., trying out lines. “Do you like that? Or is that corny?” He decided it was good and corny.Dr. Varshavski delivers solid health information to young people, much of it through videos of him reacting to memes and TV shows. When the coronavirus crisis began, he responded. And because YouTube's system now favors authoritative voices, videos like his “The Truth About the Coronavirus” rank high in recommendations. It has drawn more than five million views.Mr. Varshavski also debunks misinformation from many directions. One of his targets Friday was an influencer who talks to deer. Another is the TV star Dr. Mehmet Oz, who has been recommending zinc tablets and elderberry syrup. (A spokesman for Dr. Oz said the products have been shown to be helpful with the common cold.) Then, of course, there’s President Trump.Responsible voices like Dr. Varshavski’s and a whole generation of researchers, reporters, and even tech company employees seem, at least right now, to be breaking through. Mr. Zuckerberg, the industry’s most committed optimist, says the power of social media will be viewed “as a bigger part of the story if we do our job well over the coming weeks.”When I talked to Mr. Zuckerberg and other social media executives last week, I kept returning to the same point: Will the flow of responsible information last beyond this crisis? Could it extend into our upcoming presidential campaign?“I hope so,’’ Twitter’s Mr. Dorsey wrote. “Up to all of us.”Mr. Zuckerberg was less sanguine. Right now, Facebook is tackling “misinformation that has imminent risk of danger, telling people if they have certain symptoms, don’t bother going getting treated …. things like ‘you can cure this by drinking bleach.’ I mean, that’s just in a different class.”That black and white clarity cannot easily be extended back into the grays of political battles, he said. While social media may be mirroring the solidarity of the moment, it’s hard to see how it would prolong it.“It’s perhaps a positive sign that, despite how polarized people are worried that society is, people can pull together and try to get things done and support each other and recognize people who are heroes on the front lines fighting this stuff,” Mr. Zuckerberg said. Given that the pandemic is likely to go on for a while, he said: “It’s hard to predict exactly how it plays out beyond that. And that’s not really my job, anyway.” Read the full article

The Week in Tech: Gigs at Home, but Not What Start-Ups Intended

Each week, we review the week’s news, offering analysis about the most important developments in the tech industry.Hello from our new market-melting, social-distancing, work-from-home reality. This is Erin Griffith, a start-ups and venture capital reporter in San Francisco. I hope you are staying sane while staying inside.I’m calling this past week The Tom Hanks Awakening. Seemingly from the moment news broke Wednesday evening that Mr. Hanks, our American treasure, had tested positive for the coronavirus, conversations about the virus shifted from half-measures and are-we-overreacting Twitter debates to blanket cancellations and true fear. A number of prominent tech companies, like Twitter, shifted from recommending that employees work from home to issuing mandatory policies.(Not to diminish the power of Mr. Hanks, but the rapid spread of the virus across the country and the World Health Organization’s declaration of a pandemic may have also nudged things along.)For the tech industry, that means more fallout and some opportunity. Every business, from small start-ups to the largest tech companies in the world, is preparing for a challenging year.For many large, unprofitable start-ups, this will be the first true test of whether their businesses can withstand a downturn. Many of the industry’s most prominent start-up “unicorns,” including Uber, Airbnb and WeWork, have long boasted that they were born in the recession of 2008-09. They capitalized on the moment by giving people who were laid off in the downturn flexible “gig economy” work and office space. Therefore, the thinking goes, they can survive the next one.But their businesses are now global, with tens of thousands of employees and delicate networks of millions of customers, drivers, home-rental operators — and, in WeWork’s case, potentially germ-laden office spaces. This is a whole new kind of test for their business models.For example, many Airbnb hosts have seen their bookings fall off a cliff as the company grapples with travel cancellations. This past week, the company made its refund policy more flexible to encourage people to book travel. It even set up a small fund to keep Chinese hosts afloat during the outbreak. Tracey Northcott, a full-time Airbnb host in Japan whom I interviewed for an article, said she had lost $40,000 worth of bookings for April. She is trying to stay upbeat, joking that she may need to start selling off her supplies of toilet paper to make ends meet.The newly announced ban on European travel to the United States only adds to the blow.Drivers for Uber, Lyft, DoorDash, Instacart and Postmates petitioned those gig-economy companies for better protections for those affected by the virus. The companies responded by proposing a fund that would pay drivers who have been quarantined or infected. It’s a small gesture of support for the workers, many of whom have no other safety net. But it further strains these money-losing businesses when they’re already under pressure to show investors they can turn a profit.Some companies are set up to thrive in this moment. Digital-learning services are in demand as schools close. The stock prices of remote-working tools like Zoom surged. Telemedicine is growing. Fitness fanatics are flocking to at-home workout systems like Peloton. Teenagers are turning to Instagram memes to get their virus news. Streaming and video-game companies like Netflix and Activision Blizzard and delivery services like Amazon and GrubHub have been added to stock-picker lists. Criminals and scammers are also thriving: Hackers are using misinformation about the virus to set digital traps and steal personal data from people, Sheera Frenkel, Davey Alba and Raymond Zhong reported.Some creative Airbnb hosts are even advertising “corona-free” getaways stocked with doomsday prepper supplies. Capitalism.

Some stories you shouldn’t miss

Oh, right, the election. The fight over what constitutes free speech online has continued to escalate, most recently with a manipulated video of former Vice President Joseph R. Biden Jr. on Twitter, Cecilia Kang reported.The much-buzzed-about Samsung Galaxy flip phone is a dud, Brian Chen determined. Brian tested out the phone’s purported attention-grabbing abilities by conspicuously flipping it open at several bars. “Not a single person noticed or commented on my nonconformist Z Flip,” he wrote, noting that he got more attention for dyeing his hair blue in high school.Outdoor Voices, a prominent e-commerce start-up selling workout clothes to millennial women, recently imploded, pushing out its founder and slashing its valuation by more than half, Sapna Maheshwari and I reported. The blowup revealed the business challenges facing many “direct to consumer” brands backed by venture capital, and the generational challenges between young disrupters and the experienced executives needed to help them mature.How are we doing?We’d love your feedback on this newsletter. Please email thoughts and suggestions to [email protected] this email?Forward it to your friends, and let them know they can sign up here. Read the full article

Get the Most Out of Your Fancy Smartphone Camera

It’s getting harder to take a truly bad photo on a good smartphone. Thanks to better lenses, robust processors and integrated computational photography software to process images under the hood, even scenes in low-light, no-flash situations that used to be hopelessly murky can now turn out nicely.Your phone’s native camera app makes it simple to grab a picture with just a couple of taps. But if you’ve recently upgraded your device and want to dive deeper into the latest hardware and software, here are a few tips — illustrated by two current models, Apple’s iPhone 11 Pro Max and Google’s Pixel 4 XL.

Zooming Around

Each member of the iPhone 11 family has at least two cameras for ultrawide and wide shots, but the iPhone 11 Pro line adds a third telephoto lens. To quickly jump between the cameras in Photo mode, tap the screen and select the .5x (ultrawide), 1x (wide) or 2x (telephoto) buttons. To zoom up to 10x, pinch the screen or press a zoom option and slide your finger on the dial that appears.The Pixel 4 has a telephoto lens in addition to its main 1x camera. Tap the screen twice to jump right to the 2x zoom. For manual zoom, tap the screen and move the slider. The Pixel 4 can zoom digitally up to 8x. Although the image typically loses some quality the higher you push it, Google’s Super Res Zoom technology works to enhance the look of the photo.

Shooting in Dark Times

On the iPhone 11 line, the Night mode activates when the Camera app is open in low light and on the standard 1x zoom setting. A small crescent moon icon appears on the screen showing the capture time calculated to pull in enough light for the image. To override Night mode’s math, tap the moon icon and use the on-screen slider to adjust the capture time. Not fidgeting is important, so consider a tripod for long exposure times in dark environments.Along with the Night mode, iPhone 11 models running at least iOS 13.2 have Deep Fusion, Apple’s machine-learning technology that snags nine versions of a shot in low to medium light and blends the best parts together into one detailed photo. Deep Fusion kicks in automatically, as long as you are not using the ultrawide-angle lens and not shooting in burst mode. The Camera app’s Photos Capture Outside the Frame setting needs to be disabled as well.Google has its own low-light setting, Night Sight. To use it on a Pixel 4, open the Camera app and select the Night Sight mode. The shutter button then shows a moon icon. Tap the moon and a circular timer appears, instructing you to hold still while the camera is capturing the image.Google’s Night Sight mode includes an Astrophotography feature to capture long exposures of the night sky; it works best away from places with light pollution, like large cities. To use the phone for shooting stars, make sure you are in Night Sight mode and have the device secured in a tripod or on a stable surface. When the “Astrophotography on” message appears, tap the moon icon and wait until the onscreen timer is finished.

Fine-Tuning Portraits

For the past few years, many smartphones have included a “portrait” mode that keeps the person, pet or object in the foreground in sharp focus while gently blurring the background.To use that mode on an iPhone 11, open the Camera app and select Portrait. On-screen instructions guide you on framing the shot, and you can apply lighting effects from the pop-up Portrait mode menu — before or after you’ve snapped the photo. To adjust background blur on a portrait in your camera roll, open the image, tap the Depth Control button (f) at the top of the screen and adjust the slider that appears below.Google also made improvements to the Portrait mode on its Pixel 4 phones, which now have two cameras working the shot instead of just one. To use it, open the Camera app and select Portrait. If you want to further edit a finished portrait, open the image, tap the Edit icon and adjust the sliders for light, color and blur.

Digging Deeper

No matter which phone you have, be sure to explore all its camera menus, image-editing tools and settings for optional features like compositional aids and shortcuts.The phone itself may offer tips onscreen, but the online help guides for the iPhone 11 and the Pixel 4 also have plenty of information to share for those wanting to get the most out of mobile photography. Read the full article

The Political Pundits of the Future Are on TikTok

As Twitter and Facebook continue to dominate conversations about social media and the 2020 presidential election, TikTok is quietly becoming a political force.Teenagers in America — many of them too young to vote — are forming political coalitions on TikTok to campaign for their chosen candidates, post news updates and fact check opponents. They are sharing real-time commentary for an audience that is far more likely to watch YouTube videos than turn on a cable news channel.In a sense, these TikTok users are building short-form TV networks, each with a cast of talking heads. On TikTok they’re called hype houses, named after the high-powered influencer collab house in Los Angeles. These political houses are not physical homes, but virtual, ideological ones represented by group accounts.There are conservative-leaning houses (@conservativehypehouse, @theconservativehypehouse, @TikTokrepublicans and @therepublicanhypehouse, which amassed more than 217,000 followers in under a month) and liberal ones (@liberalhypehouse, @leftist.hype.house). There are also bipartisan houses, for users who love discourse, and undecided houses, for those who aren’t sure what or whom they love. “I do feel like TikTok is cable news for young people,” said Sterling Cade Lewis, 19, who has nearly 100,000 followers. “CNN and Fox and big-name news media, those are all geared toward people who have honestly grown up with a longer attention span.”TikToks, on the other hand, run a maximum of 60 seconds; most videos are as short as 15. “Being able to make shorter videos and educational clips, it’s easier to connect with a younger generation who’s just swiping through their phones 24/7,” Mr. Lewis said.In recent months, content on TikTok has been getting more political. Before the general election in Britain in December, TikTok users there voiced their opinions on Brexit through popular formats, including lip syncs, skits and “checks” (self-assessments, essentially). In the United States, political videos have revolved around the Trump administration, the Democratic presidential primary and the general presidential election in November.The nickname “Mayo Pete,” for example, was popularized on TikTok, as was a popular meme about Mike Pence, suggesting that he is in favor of gay conversion therapy. (Vice President Pence is opposed to same-sex marriage, but he has never voiced support for conversion therapy.). Political hype houses were born out of this enthusiasm for election-related content.Political TikToks often rely on popular trends and dances. In one video, Kyndal, 14 and a member of @liberalhypehouse, does a dance as she points to statistics about President Trump’s history of racist comments.For the most part, these videos revolve around two candidates: Bernie Sanders and Mr. Trump. “The Republican hype houses all root for Trump, and the liberal hype houses all root for Bernie,” said Javon Fonville, 19, the founder of the progressive hype house (handle: @votebernie2020).Many users are campaigning hard, especially because they may not be of voting age in time for Nov. 3. “I feel like I am making an impact on the election even though I can’t vote,” Izzy, 17, said of her pro-Sanders TikToks.Many of these creators look up to YouTube’s political commentators and have sought to replicate their success on TikTok, where growth can happen rapidly. Benjamin Williams, 19, said the platform is ideal for the kind of videos he wants to make and the audience he hopes to reach. “A lot of political stuff is on Facebook and Twitter, but Gen Z isn’t really into that stuff,” he said. “With TikTok you can put politics into comedy and have someone their age talking like they’re a friend.”Mr. Williams said he is inspired by YouTubers like Steven Crowder, Tim Pool and Paul Joseph Watson, a prominent far-right personality and Infowars contributor who is known for spreading conspiracy theories.Speaking of which: TikTok has struggled to prevent conspiracy theories from spreading across the app. Media Matters, a nonprofit, recently issued a report on the platform’s role in spreading false information on the coronavirus.“It worries me a lot that some of these videos have one million views,” Kyndal, of @liberalhypehouse, said, referring to the misinformation on the platform. “Knowing that one million impressionable teens have seen this video and chosen to believe or not believe it.”A TikTok spokeswoman wrote in an email: “We encourage our users to have respectful conversations about the subjects that matter to them. However, our Community Guidelines do not permit misinformation that could cause harm to our community or the larger public.”For many members of political hype houses, tamping down on misinformation is a top concern. When various accounts began citing the claim that Mr. Sanders intended to tax Americans making more than $29,000 a year at a rate higher than 50 percent, Jordan Tirona, 19, responded with a video debunking it.Though they disagree on major issues, members of different political groups frequently engage with each other. Their videos often go viral when they “duet” on major issues. (Duetting is a feature on TikTok that allows users to respond to videos with videos of their own and post them side by side.)The @republicanhypehouse and @liberalhypehouse accounts frequently duet over health care reform and corporate tax rates. TikTokers across the partisan divide also take part in live-streamed debates on TikTok.Cam Higby, 20, the founder of the bipartisan hype house who also posts under @republicanism, said that ultimately he wants to build a platform on TikTok where anyone can promote their opinions, whether they’re on the right or left. He live-streams himself for hours, debating people on TikTok and Discord.Many members of Gen Z will be voting for the first time in the 2020 presidential election. Those who can’t have been taking political action in other ways, especially on social media.“I think it’s cool when you have people who are like 14 trying to get involved in politics and educate themselves,” Mr. Higby said. “Those are the people — they’re not voting this year, but they’ll be voting within the next term.” Read the full article

Judge Halts Work on Microsoft’s JEDI Contract, a Victory for Amazon

A federal judge in Washington ordered Microsoft on Thursday to halt all work on a $10 billion cloud-computing contract for the Pentagon, in a victory for Amazon, which had challenged the awarding of the contract.In a sealed opinion, the judge, Patricia E. Campbell-Smith of the Court of Federal Claims, ordered work to stop on the Joint Enterprise Defense Infrastructure project, known as JEDI, until Amazon’s legal challenge was resolved. The 10-year contract was one of the largest tech contracts from the Pentagon, and Microsoft was set to begin work on it this month.The decision adds to the acrimony surrounding the lucrative deal, which was a major prize in the technology industry, and ratchets up the legal battle around the transformation of the military’s cloud-computing systems. Amazon had been seen as a front-runner to win the JEDI contract, but the Department of Defense awarded it to Microsoft in October.Amazon protested and said the process had been unfair. The internet giant claimed that President Trump had interfered in the bidding for the contract because of his feud with Jeff Bezos, Amazon’s chief executive and owner of The Washington Post. The Post has aggressively covered the Trump administration, and the president has referred to the newspaper as the “Amazon Washington Post” and accused it of spreading “fake news.”“This is all setting the stage for a major court fight between Amazon and Microsoft, with the D.O.D. caught in between,” said Daniel Ives, an analyst for Wedbush Securities who has been tracking the JEDI contract. “It’s a political football that’s being kicked around.”Frank Shaw, Microsoft’s vice president of communications, said in a statement on Thursday that the company was “disappointed with the additional delay” but that it believed “we will ultimately be able to move forward with the work to make sure those who serve our country can access the new technology they urgently require.”“We believe the facts will show they ran a detailed, thorough and fair process in determining the needs of the warfighter were best met by Microsoft,” he added.Lt. Col. Robert Carver, a Pentagon spokesman, said it was disappointed by the decision, which has “unnecessarily delayed implementing D.O.D.’s modernization strategy and deprived our warfighters of a set of capabilities they urgently need.” He added that the Defense Department was “confident in our award.”Amazon did not return a request for comment.When Microsoft was awarded the contract, the Defense Department was explicit that the bidding process had been correctly executed. “The acquisition process was conducted in accordance with applicable laws and regulations,” it said at the time. “All offerors were treated fairly and evaluated consistently with the solicitation’s stated evaluation criteria.”In public, Mr. Trump has said there were other “great companies” that should have a chance at the contract. But a speechwriter for former Defense Secretary Jim Mattis said in a recent book that Mr. Trump had wanted to foil Amazon and give the contract to another company.In December, Amazon filed its legal challenge against the awarding of JEDI, saying that Mr. Trump used “improper pressure” on the Pentagon at its expense. The company also argued that its cloud-computing services were superior to Microsoft’s and that it was better situated to fulfill the contract’s technical requirements.Since then, Amazon has escalated the battle. The company asked the court this week to let it depose Mr. Trump and Defense Secretary Mark Esper. Amazon argued that hearing from them was crucial to determine if they had intervened against it in the contract. Mr. Esper had recused himself from the contract award decision in October, citing his son’s employment at IBM, one of the early bidders on the JEDI contract.“The question is whether the president of the United States should be allowed to use the budget of the D.O.D. to pursue his own personal and political ends,” an Amazon spokesman said at the time.The Pentagon said it was strongly opposed to Amazon’s deposition request. Microsoft said Amazon “only provided the speculation of bias, with nothing approaching the ‘hard facts’ necessary” to demand them.In another court filing this month, Amazon argued that an injunction was necessary to prevent it from losing the profit it could earn from the contract.JEDI “will transform D.O.D.’s cloud architecture and define enterprise cloud for years to come,” wrote Kevin Mullen, an attorney representing Amazon in the case.The JEDI contract has also been in the spotlight because it is viewed as crucial to the Pentagon’s efforts to modernize its technology. Much of the military operates on computer systems from the 1980s and ’90s, and the Defense Department has spent billions of dollars trying to make them talk to one another.Mr. Ives, the analyst, has said that landing the JEDI contract put Microsoft in a position to earn the roughly $40 billion that the federal government is expected to spend on cloud computing over the next several years.On Thursday, Judge Campbell-Smith also required that Amazon pay a $42 million deposit that the court will hold in case it later determines that the injunction was wrongfully issued and that Microsoft is owed damages. Amazon must submit a plan for offering the money to the court by next Thursday, and it must agree to redactions to the judge’s order no later than Feb. 27 so that it can be made public.The preliminary injunction was a “prudent decision” given the complexities of the deal and the monetary stakes, Mr. Ives said, and the $42 million demanded from Amazon would not be a burden for the company.“It’s less than a rounding error relative to their treasure chest,” he said. He added that he expected Microsoft to prevail in the deal.Thomas Gibbons-Neff contributed reporting. Read the full article

Her Blog Post About Uber Upended Big Tech. Now She’s Written a Memoir.

WHISTLEBLOWER My Journey to Silicon Valley and Fight for Justice at Uber By Susan Fowler In December 2015, Susan Fowler was settling into a new job as a software engineer at the technology-transportation company Uber when her boss sent her a series of disturbing chat messages. After asking how her work was going, Fowler’s manager, “Jake,” began complaining about inequities in his relationship with his girlfriend. “It is an open relationship, but it’s a little more open on vacations haha,” he wrote, to Fowler’s bewilderment. “She can go and have sex any day of the week. … It takes a herculean effort for me to do the same.” It became clear to Fowler that Jake was propositioning her. She saved screenshots of the conversation and sent them to Uber’s human resources department so that he could be appropriately sanctioned. Instead, they told her that Jake was a “high performer,” and that it was his first offense, so they “didn’t feel comfortable giving him anything more than a stern talking-to.” It was up to Fowler to move to a different team within the company to get away from him. Both the inappropriate comments and the company brushoff are the kinds of experiences that women at all levels of the income spectrum have come to accept as inherent to the professional world. Rather than quietly tolerate it, though, Fowler, who was 25 at the time, decided to make a fuss. What happened next received abundant news coverage: In 2017, Fowler published a blog post describing the harassment she experienced at Uber, including multiple incidents of discrimination and corporate bullying. The post went viral and the company started an investigation. Suddenly Uber, one of the fastest growing and most valuable companies in Silicon Valley, found itself at the center of several ethical and legal scandals, culminating in the departure of the company’s co-founder and C.E.O., Travis Kalanick. Image

Fowler’s revelations came eight months before The New York Times and The New Yorker published explosive allegations about Harvey Weinstein’s serial abuse of women, and helped catalyze the #MeToo movement. What is less well known is the remarkable back story that came before Fowler found herself at the center of these newsworthy events. “I wasn’t supposed to be a software engineer,” she writes in “Whistleblower: My Journey to Silicon Valley and Fight for Justice at Uber,” her sharp and engrossing memoir. “I wasn’t supposed to be a writer, or a whistle-blower, or even a college graduate, for that matter. If, 10 years ago, you had told me that I would someday be all of those things — if you had shown me where life would take me, and the very public role I would end up playing in the world — I wouldn’t have believed you.” Read the full article

Activate This ‘Bracelet of Silence,’ and Alexa Can’t Eavesdrop

By design, smart speakers have microphones that are always on, listening for so-called wake words like “Alexa,” “Hey, Siri,” or “O.K., Google.” Only after hearing that cue are they supposed to start recording. But contractors hired by device makers to review recordings for quality reasons report hearing clips that were most likely captured unintentionally, including drug deals and sex.Two Northeastern University researchers, David Choffnes and Daniel Dubois, recently played 120 hours of television for an audience of smart speakers to see what activates the devices. They found that the machines woke up dozens of times and started recording after hearing phrases similar to their wake words.“People fear that these devices are constantly listening and recording you. They’re not,” Mr. Choffnes said. “But they do wake up and record you at times when they shouldn’t.”Rick Osterloh, Google’s head of hardware, recently said homeowners should disclose the presence of smart speakers to their guests. “I would, and do, when someone enters into my home, and it’s probably something that the products themselves should try to indicate,” he told the BBC last year.Welcome mats might one day be swapped out for warning mats. Or perhaps the tech companies will engineer their products to introduce themselves when they hear a new voice or see a new face. Of course, that could also lead to uncomfortable situations, like having the Alexa in your bedside Echo Dot suddenly introduce herself to your one-night stand.

‘No Longer Shunned as Loonies’

The “bracelet of silence” is not the first device invented by researchers to stuff up digital assistants’ ears. In 2018, two designers created Project Alias, an appendage that can be placed over a smart speaker to deafen it. But Ms. Zheng argues that a jammer should be portable to protect people as they move through different environments, given that you don’t always know where a microphone is lurking.At this point, the bracelet is just a prototype. The researchers say that they could manufacture it for as little as $20, and that a handful of investors have asked them about commercializing it. Read the full article

SoftBank Takes Another Multibillion-Dollar Hit From Bad Bets

SoftBank Group has taken another multibillion-dollar hit from its ambitious but costly bets on once high-flying companies like Uber and WeWork, putting growing pressure on the Japanese conglomerate to get its financial house in order.The company, which has used its $100 billion Vision Fund to dominate the world of technology investment, has become a target for hedge fund giant Elliott Management, which has been urging changes at the Japanese firm, including governance overhauls and stock buybacks.On Wednesday, SoftBank may have given Elliott another reason to complain. It said the Vision Fund and other investments cost its bottom line 225.1 billion yen, or about $2 billion, in the final three months of last year.Overall, SoftBank reported a profit of about $501 million for the quarter, well short of what investors had expected. Its profit was less than one-tenth of what it had posted one year earlier. Its operating profit fell 99 percent.In November, SoftBank said it had lost $4.6 billion on its investment in WeWork, the office space tech company whose initial public offering imploded spectacularly last fall after the revelation of serious governance issues, including allegations of self-dealing by the company’s chief executive.The results came one day after a judge in the United States approved a merger between Sprint, which SoftBank controls, and T-Mobile, another American wireless carrier. Read the full article

Foldable Phones Are Here. Do We Really Want Them?

To make gadgets bend, you have to sacrifice some hardness. The flexible displays of foldables are generally covered by a plastic layer, which can be scratched up or penetrated more easily than the tough glass protecting traditional phone displays. (Samsung said its Z Flip uses an ultrathin, foldable glass that would let you fold and unfold your phone 200,000 times.)“If you take a ballpoint pen and you push really hard on the iPhone screen, it’ll be fine,” said Kyle Wiens, the chief executive of iFixit, a company that provides instructions and parts to repair gadgets. “If you do the same thing on the foldable displays, you’ll kill it.”In theory, the clamshell designs of the Z Flip and the Razr offer a partial solution to the durability problem. That’s because the main screens are not exposed when folded up. Yet if you drop the phones while using them — say, when you are walking and texting and trip over something — you will have a problem.“There’s no protecting the foldable display in a real-world environment the way that consumers treat their smartphones,” said Raymond Soneira, the founder of DisplayMate, who advises tech companies on screen technology.Foldables also have a design flaw. In general, when they are unfolded, the screen has a visible crease — an eyesore compared with the seamless displays on our smartphones and tablets.Last but not least, it remains to be seen whether the mechanical hinges of folding phones will survive the test of time. There are early reports of potential problems with the hinge on the Razr: Some reviewers said the hinge is extremely tight, making it cumbersome to fold and flip open the phone. CNET, the tech reviews site, said the hinge of its Razr test unit broke after 27,000 cycles using a robot.Motorola said in a statement that it was confident in the durability of Razr, adding that CNET’s test method put undue stress on the hinge. Read the full article