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A predictive dialer is an outbound call structured method designed to maintain a high level of use and cost productivity in the contact center.
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Team Avyukta wishes you a very prosperous Dhanteras!
This festive season, automate your Call center and increase the revenue by 4x with Avyukta e-call Dialer Suite.
WE'VE INTRODUCED NEW FEATURES IN AVYUKTA E-CALL DIALER SUITE:
-Dynamic custom agent crm popup
-Avatar module
-10+ Custom Reports
-Cloud Telephony with/out "Host your Trunks" option
-Automated TL
-OTP based lead security
-Live Chat System (Agent/Admin)Get a quote today: m.me/dialerindia
Call/WhatsApp: +91-8560000600
Visit: www.callcentervoipdialer.com
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How VoIP Dialer in beneficial for call centers in India?
VoIP Dialer help businesses in India to reach to the maximum people globally. Call Center VoIP Dialer is a premium international VoIP Vendor in India, that deals in every possible international call center solution including VoIP predictive Dialer, Hosted VoIP Dialer, DoT Approved VoIP Minutes, Unlimited VoIP with Free Dialer, Retail VoIP for many countries, etc.
Being a VoIP Vendor, Call Center VoIP Dialer believes that India is an under-developed country, but BPOs and call centers of India-based businesses really know the importance of targeting and making their presence in the international market. And in order to efficiently manage international calling, may it be inbound VoIP, Outbound VoIP, or other VoIP based solution, a call center needs to have a hosted VoIP Dialer.
Cloud Predictive dialer will help predict the caller's persona based on the certain predefined algorithm in your VoIP call center and will benefit the BPO to connect multiple international VoIP calls simultaneously with potential leads, screen inbound and outbound VoIP calls, which will ultimately help to increase the productivity of agents as well as reduce the idle time of agents.
To know more, visit: http://callcentervoipdialer.com/
Message us: https://m.me/dialerindia
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What is VoIP & how is it empowering call centers in India?
VoIP calling campaign in call centers have been going on for the last few years, we all have been hearing a lot about VoIP, which stands for Voice over Internet Protocol. VoIP is nothing but calling using the internet, just like we do use Skype, WhatsApp, and all other applications that use the internet to place calls, but the only difference is, in the case of VoIP based calling, one calls directly on mobile number/phone number
But how call centers use VoIP for inbound and outbound calls? Well, when it comes to calling centers, agents just can’t use WhatsApp or skype, or any other similar apps to call the international prospect/customer due to numerous reasons. The first one being, there is no guarantee that all your leads have these apps, and the second and highly important reason, in this case, is that there is no auditing, and monitoring of agents.
Now, the question comes that how to use VoIP in call centers? How to reach international leads in call centers?
We got the simple and the most efficient solution for that, “Hosted VoIP Dialer”. In this internet & cloud-based calling solution, agents will be able to call the leads on their phone numbers effortlessly through the VoIP dialer software through either their PC’s or IP Phones. One can call anywhere around the globe just by purchasing VoIP minutes from a VoIP Vendor. Avyukta Intellicall guarantees to offer the most reliable and DoT-approved VoIP minutes to all the countries, both retail and unlimited VoIP.
VoIP Dialer in call centers have many benefits, few of them are:
· Increases productivity of the agents
· VoIP dialer offers monitoring, recording, and reporting of agents
· Low-cost per-call
· Easy Conference calling
· International Branding of your business
· Management and distribution of large volumes of calls in Call centers/BPOs
· Skill-based routing on incoming calls
Get the Quote for VoIP dialer for your international call centers with DoT approved VoIP minutes and 100+ features that will help you run your international calling processes super seamless.
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